BlackBerry Z10 adding HTML tags to emails are sent to those using OS Z10 - URGENT please

BlackBerry z10, keep adding HTML tags to my e-mails, so receives it cannot read them.

even more recently my POP email doesn't work at all on my phone, really bad experience with BlackBerry Z10 I miss my iPhone so much.

I hope that the new updates will fix all these issues.

If someone have a solution please notify

Hey abualroob,

Welcome to the community of BlackBerry Support Forums.

Thanks for the question.

We are aware of this problem and the current workaround is to use a SMTP server requires authentication user name and password.  You can get this information from your Internet service provider's SMTP server.

Once you have the info, go to settings > accounts and click the e-mail account.  Scroll down the page until you find the user name of the SMTP server.  Placer place in the information requested and the SMTP server, and then tap Save.

Test it by sending a new email message.

Let me know if you have any other questions.

See you soon.

Tags: BlackBerry Smartphones

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