BlackBerry Z10 can not activate Blackberry Z10 with new BES 10 v6.2.0.36

I installed a BES10 with the keys of the trial which gives me 60 days and 20 licenses to test the BES 10 features and peripheral Z10 before us which.

Environment: Windows Server 2012. Exchange 2010.

Everything on the Server BES looks very good. Created an email profile, an e-mail affected with me as a user profile. SRP has a connected state. Device is with T-Mobile and BES service on the SIM card (3G not 4 G, incidentally). When I try activation it is said to prepare the aircraft, then it says contact server, then after about 15 seconds it comes back with an error.

"The server could not be contacted. Check that you are connected to a network and that the address of the server is correct, and then try again.

I took the SIM tried with our WLAN and I still get the same error.

Did I miss something in the configuration of the server or device? Advice or assistance appreciated!

See you soon

OK, you can check if all BB services running on the Server BES 10 (especially the "Blackberry Enterprise Management Web Service')?

Also check if you can see what a BES related errors or warnings in the event of the BES10 server log.

Tags: BlackBerry Smartphones

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