BlackBerry Z10 headphone only works with the left ear

My headphones (beats studios) only works with the left ear when connected. The helmet has never had a problem on my old iPhone 4 and currently with my rMBP so I know that's not the headphones. Any suggestions?

There seems to be a problem with the jacket of the head. They are defective for a few pieces and the jacket cannot recognize the HP in the same case, what makes the phone to give no sounds on the notification.

Try to use different headphones. If the problem persists try replacing the model.

Tags: BlackBerry Smartphones

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