BlackBerry Z10 impossible access contacts or messages and the non-existent hub

I got a Z10 now and during the installation I noticed that if I clicked on the "contacts" or "text messages'icons are not." I thought when I transferred all the data from my old divide that would correct itself, but it does not.

None of my contacts or forwarded messages, and I Redid the transfer twice. My call log was transferred, but all entries are number only, no names. And I can't seem to be able to add these numbers to my contacts. I can't even enter the contacts and enter all my previous Info manually.

I have no hub blackberry either and I asked the people who are in the same room to send me messages but I don't get them. I tried to reboot the device several times but nothing moves. I seem to be able to BBM surveys send, but not receive them.

Seems that the only thing I can do is to make and receive calls and use the internet browser.

Can any ideas on how I fix? I will go back to the store I had the phone of the future, but really looking for some information at this time if possible.

Thank you.

G

Hi G and welcome to the community of BlackBerry Support Forums!

Have you made software updates on your BlackBerry Z10? If this is not the case, there may be one available. You can do the update through the BlackBerry Link with your device, or by going to settings > software updates on the device itself.

Thank you.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Z10 removal of hundreds of Messages in the hub to a single click of 1 button?

    Hello

    I have a Z10 and love the phone.

    I have all my 10 email accounts hung in the HUB which is absolutely awesome!

    What I want to know, is there an easier way to remove hundreds of emails from the HUB, once I do a specific search instead of clicking the button 'SELECT PLUS' and individually by selecting one at a time...

    I wonder if as in Outlook, you can click on the email at the top of the page and then shift and click on the email from the bottom to select as many messages as you like and delete them all at once?

    If this isn't the case, I hope that someone will add it to the list of the already excellent features, the phone has.

    Please let me know.

    Thank you

    TW

    I don't know if you are aware of the function delete prior. It allows you to delete all messages prior to a given date. The only thing with this function, it is that you cannot select individual messages to maintain, but if you want all went to a date selected and previously, press on and keep the date in question in the menu that opens you just tap on the icon to the trash with the arrow pointing down on this issue.

    I hope that helps you.

  • Outlook Express 6 problem: send an email I get an error message and the email is not put in the sent items folder

    Outlook Express 6, Windows XP SP 3

    Problem: send an email, I get an error message and the email is not put in the sent items folder while the email (and attachments, if any) are successfully delivered to the recipient.

    The full error message is always useful, but I'm sure you have damaged dbx files.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • I can see other computers on a network of peer to peer windows XP but cannot access their shared files and the shared printer.

    I can see other computers on a network of peer to peer windows XP but cannot access their shared files and the shared printer. The computers are connected by a switch, fixed IP addresses that are correctly configured and point to a DNS server outside the network. When I try to open the icon for one of the computers, he asked for credentials. I try to type the user name for the computer that is sharing the resource and the password. It is the user account whose computer is loged on and belongs to the Administrators group. for example: user name (Computer1\username) password (password). It does not work. The Windows Firewall is disabled on all computers. It worked well there 2 days. I can't find anything wrong with the network settings. Does anyone have a solution? Thank you.

    If the portion of the machine has activated - Simple file sharing (i.e. it is XP Home or it is XP Pro with Simple (default) file sharing) - while all file sharing connections authenticate as user 'guest '.  It will not matter what username / password you provide, it will attempt to authenticate as 'guest '.  If the guest user has received a password or the guest account is not active, you will experience the symptoms you describe.

    If the serving machine running XP Pro and Simple file sharing is disabled, then you should be able to connect by specifying the user as computer\user and the password to connect.  To turn off Simple file sharing:

    "How to disable the file sharing simple and how to set permissions on a shared folder in Windows XP"
      <>http://support.Microsoft.com/kb/307874 >

    Also:
    "Description of the account in Windows XP"
      <>http://support.Microsoft.com/kb/300489 >

    HTH,
    JW

  • Force evaluation of the rules for the non-existent entities and unknown attributes...

    Hi all

    I have another issue potentially easy for the gurus of the OPA in this forum - there must be a simple explanation to this question but I'm just not see it.

    The problem that I am having with several of my rules, it's that the conclusion is not evaluated due to the non-existent entity instances or unknown entity attributes. As an example of the first scenario, I have a rule that checks for the existence of an instance of an entity with a type and status. The conclusion is evaluated as if there is at least an instance of this entity, otherwise, the conclusion remains unknown.

    Similarly, I wrote an equation to annualize all its (financial) obligations in a case, where the frequency of the obligation can be weekly, fortnightly, monthly, etc.. I created an attribute for each type of frequency, which are then added to the equation. The issue in this example, is that the equation does not conclude if there is not a value for each attribute in the equation. For example, if:

    assign 1 = A + B + C

    where A = 1, B = 2 and C is unknown, does not examine the attribute from 1 to 3, but will remain unknown. Logically, I expect that the lack of a digital defaults to 0, and rather unknown attribute value, but this is not the case.

    I looked at the 'Certain and known operator rule examples' help topic to try to understand how assign a value to an unknown attribute, but the example at the bottom of the topic page does not provide a sufficient explanation as to how the logic:

    point of the total team = team 1 round points + points of the round 2 team + team of turn 3 points

    the team of the round 1 points = 0 if
    Round 1 team points (such as recorded by the team) is unknown

    the team from round 2 points = 0 if
    etc.

    It seems from the example that there are 2 attributes used to the same variable: [team of the Tower, 1 points] and [team of the round 1 points (such as recorded by the team)]. It is not clear to me how the original equation can be concluded if the values are stored in the alternate attribute [points of the round 1 team (such as recorded by the team)] etc.

    I have also considered using fragments of rule by the help topic "Prove an attribute using multiple rules", while I could use two equations separated to set the value of an attribute according to the circumstances, that is to say:

    assign 1 = A + B + C

    1 = 0 if attribute
    attribute 1 is unknown

    This attempt results in a logic loop error, probably because I am trying to set the value of an attribute based on the same attribute value.

    Any help will be greatly appreciated!
    Philippe

    Hi Philippe,.

    I suggest the following way to solve this problem, although there are other ways too.
    You can use a table of rules for it.

    Open a Working Document, and then press 'Alt + Z' created a rules table.

    Use the following rule: -.
    Keep the text in bold in the left-hand column and the text in italics as a condition for the title in the right column. Use a correct indentation during the compilation of the rules.

    -------------------------------------------
    Attribute 1
    -------------------------------------------
    *0*     any
    A is unknown or

    Uncertain East
    and
    any
    B is unknown or
    B is uncertain
    and
    any
    C is unknown or
    C is uncertain
    ----------------------------------------------
    Has any     
    B is unknown or
    B is uncertain
    and
    any
    C is unknown or
    C is uncertain
    ----------------------------------------------
    A + B C is unknown or     
    C is uncertain
    -----------------------------------------------
    A+B+C in the opposite case     

    Thank you
    Sofiane

  • BlackBerry 10 sent e-mail Messages and the Z10

    I just had a Z10 and have set up my personal yahoo account and work has active sync OUtlook.

    When I send an email from my computer, the message appears on the Z10.  Then if I delete it on the Z10, it deletes sent account yahoo and outlook folders.

    Is there some way not have sent e-mail to the computer go the Z10?

    Hello

    Nope... BB10 no longer use BIS, then how things were function is no longer relevant. Rather, via BB10, unit and your server are intended to be near replicas of the other (within the maximum period of 30 days). So what you do on one affect the other. You can, on the device, still "hide sent items" (as it was pre-BB10), so at least you won't see them in the device in the list of Messages.

    We hope all future versions of the operating system will provide certain functions and features we have all become so dependent on in the past. But for now, it is what it is.

    Good luck!

  • Notify BlackBerry Z10 voixe mail, no voice message

    I took by mistake a purchase of voicemail calling my carrier, rather than open the notification on my BlackBerry z10. Now, in the hub, it says I have an unopened answering machine. When I try to touch this message, nothing happens. When I try to mark as read or delete, it does nothing. How can I get rid of him?

    Hey CarlaL,

    Welcome to the community of BlackBerry Support Forums.

    Thanks for the question.

    We are aware of this problem, remove the battery and place again.  Then the voicemail notification should disappear. Let me know if you have any other questions.

    See you soon.

  • BlackBerry Z10 Z 10 contact information are all scrambled

    My lists of contacts have become crazy.  Phone numbers and text messages are under the bad users; someone text me and the name is someone else.  It is as if all areas contact got scrambled. Help.

    Hey josmckechnie,

    These contacts are linked? You can check this by selecting the link at the bottom of each contact icon.
    These contacts share common information such as a name, an e-mail address or a mobile phone number?

    Are these contacts all from the same source? (e-mail or social networking account account)

    On the problem of synchronization, just to check, you synchronize wireless?

    What type of e-mail account is affected? (Active Sync or BlackBerry Enterprise Server)

    When you view the account under settings > accounts, is show as it is connected or not connected?

    I look forward to your reply.

  • Need to access info "header / properties" and the use of a 'peek-a-boo' feature that allows an opening not assigned an e-mail message. BOTH are necessary.

    When the list of "incoming mail is received, a few times an e-mail will have a familiar name, BUT the message is NOT the person I know.» A header would reveal which is the familiar name of MASKING. It is located on the right click of an email entering under "properties.", for those who use the Windows Mail service. Upon activation, two panels are available: "general", line information base; and the jury of "Details". [email protected]

      Here is the "Details" on your recent request:
    

    Return-Path: < 8fd.10.Ragingmt =rochester.rr.com@mxsp4.email-od.com>
    Received: from dnvrco-pub-iedge - vip.email.rr.com ([107.14.70.244])

             by dnvrco-fep24.email.rr.com
             (InterMail vM.8.04.01.13 201-2343-100-167-20131028) with ESMTP
             id <20150527165815.TQBS12014.dnvrco-fep24.email.rr.com@dnvrco-pub-iedge-vip.email.rr.com>
             for <[email protected]>; Wed, 27 May 2015 16:58:15 +0000
    

    Return-Path: < 8fd.10.Ragingmt =rochester.rr.com@mxsp4.email-od.com>
    Received: from [64.151.119.54] (helo [64.151.119.54:45118] =mail24.smtprelayserver.com)
    by dnvrco-iedge04 (envelope-from < 8fd.10.Ragingmt =rochester.rr.com@mxsp4.email-od.com>)
    (ecelerity 3.5.0.35861 r (Momo - dev:tip)) with ESMTP)
    ID 05/42-22770-6A7F5655; Wednesday May 27, 2015 16:58:15 + 0000
    DKIM signature: v = 1; a = rsa-sha1; d =email - od.com; i=@email-od.com; s = dkim;
    c = relaxed/relaxed; q = txt/dns; t = 1432745904; x = 1435337904;
    h = content-type: mime-version: subject: to: to: date: message-id: reply - to;
    BH = BorokUNlliKkKGt/h0t9J5QZRXM =;
    b = ivSHJkJVgtIuuPbdKelm8wrP9MTDBOfWi38tURaeWYyE7irIYrzg8PjdIXA/r9B3Uc8l1gJJ9blRBU2jcN + jKV4C2 + / 5tSrQSrfiqa9l5xBx81Fm8Winq6uvCxyTCUwioUwJ21eUR7FDAXlDmcg7fbRBoG2b4 + f0CvQLBrdPNxU =
    X-wire-Info: OGZkLjEyLjhhMDAwMDA3NmJmNzIzLlJhZ2luZ210PXJvY2hlc3Rlci5yci5jb20 =
    Received: from r2.us - West - 2A .aws .in .socketlabs .com ([54.186.58.227]) by mail30.email - od.com
    with ESMTP; Wednesday, may 27, 2015 12:58:23-0400
    Received: from support3.webapp.phx1.mozilla.com ([63.245.216.223]), of r2.us - West - 2A .aws .in .socketlabs .com
    with ESMTP; Wednesday, may 27, 2015 12:58:14-0400
    Content-Type: multipart/alternative;

      I do NOT have this option on the right-clicked menu.
    
      Yes, I have been fooled, BUT, with a name of an extended family member, who questions such?  However, the message came from an unknown party, pushing some product from Oprah.   I check now.
    
      There are also e-mails I may NOT wish to indicate that I have "read" them via the formal opening process.  I call this the "peek-a-boo" method of opening an e-mail, as it is NOT a formal opening, per my research.  The point is that NOT all you see on the screen IS what you ARE seeing.  Thus the old saying: "Seeing IS believing.", is NOT true.   This is a more current peeking process, an advancement on the old "300 watt bulb behind the envelope" method of finding out contents withOUT opening the letter.  This applies to a sender I am familiar with BUT, the current topic is NOT of interest to me.   Thus, I can use the "Delete" function with complete satisfaction.
    
      Therefore I wish to know HOW I can gain these two features on THUNDER BIRD e-mails?
    

    Thomas J. Baglin
    [email protected]
    27/05/2015

    R.M. said

    Thank you, you, Matt.
    Regarding the "peek-a-boo," about 15 years ago, it was somewhat revealed the Web that some shippers had the ability to detect IF you had opened their missive.

    This is handled by the Web beacons. Thunderbird blocks remote images by default. Web beacons work only if you enable the remote images in specific email.

    From THIS time, it is the GOVERNMENT that has the ability to detect if you open all or part of your receipts "Entrants".

    Interesting point of view, but not quite corr4ect. f they have access to a mail server IMAP "could" determine the status of mail on this server. In the case of POP e-mail that could determine if it has been downloaded. While I do not trust of Government oversight. About the only time where they would do that would be when they are already studying you as an individual. It's a slow late then.

    So, WHY Windows Mail offers this function and the T-bird, NO mail?

    I played with Visual basic using integrated Internet Explorer about 15 years ago and it was a simple toggle to change the display of the HTML displayed in the source. So I would say it is in windows mail, because he was already in Internet explore and it made for a very simple to implement the functionality. Just expose the existing functionality. After all the composition and rendering in Windows mail used Internet explorer.

    Although the header can help tremendously, , what I SEE is NOT NECESSARILY WHAT THAT REALLY is the content of the e-letter.

    This is a feature of Thunderbird. It uses the display names from your address book on incoming mail. You can disable it in the menu (alt + T) tools > options > advanced > reading and posting.

    If the follow-up can be done via the 'Key STROKE' method, and YOU do NOT know of it, then a "peek-a-boo" is useful to have, huh?

    Keyloggers are all also able to capture screens and clicks. If your number more ahead.

    It makes me feel, I have a FEW C-O-N-T-R-O-L that I CHOSE to read, and what I based on the content and subject.

    Seriously. encryption of e-mails with s/mime and free email certificates will do more to protect your mail that any kind of fake check before you read. Most of the people may face apparently not having a certificate of personal mail to encrypt their mail and like most internet technologies, we get the lowest common denominator. This is the plain text that scours the internet to an ordinary human-readable text.

    Please when using these forums not your text indent. This is what makes it become very difficult to read and not wrap. I don't know that that is how you were taught in school. I learned the same thing. But it must comply with the requirements of the opportunity.

  • BlackBerry Z10 get my contacts out of the scope of work

    On my old 9790 all my contacts are automatically synchronized with our Exchange Server.

    It was nice to get them all automatically on the Z10, but now they are "trapped" in the scope of work, and since our Admin set the expiration time of password to 10 min I often unlock the perimeter just to get to my private contacts.

    Any suggestions how I could get in my private area? Or is it maybe better to store them on a google account or other?

    just in case where someone else deems it useful:
    I exported all contacts in outlook to a csv file, created an outlook.com account (as google has been my preferred email address) and imported without any problems.
    Z10 synchronization runs without any problem.

  • BlackBerry Z10 can import contacts from Mac address book

    Hi, just bought a Z10 and try to put up with my contacts, calendar, music etc from my Mac. Downloaded the latest version of the link (1.1.1 build 35) and have successfully syc had my music. However, synchronization of calendar and contacts does nothing. The help document refers to an "Import contacts" button in the settings link, but I don't see something like that on my screen. What Miss me? Any help gratefully received.

    Go to the hub-> click on the menu button (3 points on bottom right)-> click settings-> and then click Add button account (on the bottom panel) and then go on your normal email facility, enter the username, password, then it will will ask what all in sync, just make sure that you have enabled email synchronization , contacts and calendar on.

    Click Thumbs up if you like the answer.
    Click on "accept as solution" If this resolves your query.

  • BlackBerry Z10 Suggestet Outlook Contacts are more than 1000 Contacts in the address book...

    Hello guys,.

    I have a Z10 and it's synchronizedwith my Outlook-Exchange account. The problem is that all Outlook Contacts suggested (which mean all contacts who have never emailed to me, or each Contact I ever send an email to) goes directly to my contact list. The result is that I have more than 1000 Contacts, many of them twice or three times. It's really untudy, and it is difficult to find Contacts.

    Is there an option on the Z10 it does not synchronize Outlook Contacts suggested?

    That what I don't want to do is to disable suggested Contacts in Outlook itself, because you have to.

    Thank you in advance,

    Greetings

    Sven

    And the top of page

  • BlackBerry Z10 Do not receive SMS Messages in my charger to 2013 with Uconnect

    I have a Z10 paired with my charger of 2013 with uConnect (RE2).  I can make calls, but I don't get notification of SMS messages through the system.  My old Curve 9360 used to work properly with my Grand Caravan 2012 and uconnect for texting.

    Is there an incompatibility between BB10 and uconnect?

    10.2.1.1925 OS version

    I have no way of knowing... I don't have a UConnect system, do not not an identical experience. But on my Honda Civic, 2013, everything comes through in the car very well display/voice system. Thus, one could guess that indeed there is an incompatibility between your specific UConnect system and your specific version of the BB10... but, as the KB has suggested to, check the compatibility of Chrysler could be a useful thing to do for you.

    Good luck!

  • BlackBerry Z10 Saving received e-mail messages on POP3

    Is that someone who knows how I can keep all messages received from a POP 3 account on the device after their removal on the server?

    I would appreciate an answer, because I think it's an important issue for those who want direct access to the emails received, even after their removal on the server.

    Thank you!

    Hello

    I don't have any built-in accounts like POP (no need for such a configuration old more), but even before BB10, email POP accounts would reconcile deleted items on the server until the BB (remove from the BB). Via BIS, could be defeated this function... but now there is no more BIS... it's all about the ActiveSync device now, and if you don't see a setting in your account settings for this account which would allow you to control it, then it is not available.

    There was a lot of discussion on many issues related to email delivery, retention and capacity ' Delete on '... it is understood here that BB is currently looking into these features and might well apply some of them in future versions of OS. But, when they cannot be firmly served.

    For now, you must live within the restriction that the device and the server are intended to be one replica of the other, reconcile any changes made on one of the other.

    Good luck!

  • BlackBerry Z10 cannot transfer Contacts from 9900 to Z10

    Hello:

    I use the BlackBerry Link software to transfer my information (for example, Contacts, calendar, etc.) that was on my 9900.  I am able to backup my data from my 9900 (step 2), but when I connect my Z10, it does not appear on the BB link (step 3).  I tried to pass the cords.  On the Z10, it says that my camera is connected to a computer, but I can't go further to move my data. Any ideas?

    Hello Paul,

    Are you following these steps to migrate your data from BlackBerry Bold 9900 to your BlackBerry Z10 smartphone?

    http://bbry.lv/158WogJ

    To clarify - is your BlackBerry Z10 no has detected in BlackBerry connection when it is connected?

Maybe you are looking for