BlackBerry Z10 problems with software update 10.1 (setting screen)

After update I'm not able open notification setting screen or the settings icon by clicking on.

It starts opening and closes immediately. ...

How will I be able to update software, if there is a patch for this version?

I solved this problem by downgrading it back to version 10.0. Will wait for any upgrade work.

Decommissioning was not possible using BB link!, but use "Update on the web" @ http://us.blackberry.com/software/smartphones/update/blackberry10-os.html, to factory reset.

I had to reboot several times to make it work. And you need an internet connection fast and good for it. Its about 1 GB of files.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Z10 problem with software version 10.2.0.424 (OS 10.2.0.1791)

    Operator: Vodacom (South Africa)
    Phone: Z10
    Model: STL 100-1

    Recently, I updated with the version of the 10.2.0.424 software (OS version 10.2.0.1791) and since then I am facing a lot of problems with my phone

    Question 1: My camera does not work. When I click on the camera icon, it says "could not start the camera.
    Question 2: I'm not able to play videos. When I try to read, it says "no File Format supported. Although the same videos played with the older operating system.
    Question No. 3: my phone has started to eat a lot of battery, its asking to be charged every 2-3 hours.
    Question 4: The phone is now slow and crashes a lot during a call or when sending texts.

    Please I need help to solve these problems!
    The guys at BB/RIM are something? It's really irritating

    After hitting my head for several days, I left my phone to completely drain the battery until it empties. I left him in the same position without pressing a key or slide the screen for about 30 minutes.

    Now, I have connected my phone to my laptop to charge the battery, my phone restarted. The GOOD NEWS is that the CAM and VIDEOS have begun their work

    I left my phone charges to 100% and will monitor the battery drain. Once my battery is at 100%, I will also make some calls and send a few texts to see if the phone always freezes up or not.

    Will keep you all updated.

    See you soon!

  • BlackBerry Z10 problem with reception and to make a call after updating to OS.

    I just updated my Z10 STL100-3 model with the new operating system 10.3.2.2168. Now, I can not answer incoming calls. The phone rings, but there is no screen to answer or reject the call. I am also unable to unlock while the phone is ringing. Once the caller hangs up the normal opening if Poster Advisor I missed a call and then allows me to unlock the phone. When you place a call, the screen does not change for me to end the call. In other words, I touch the contact and it will automatically start the numbering, but the screen does not respond or don't change to indicate that the call is made. Then I need to cut the phone to hang up!

    Hello and welcome to the community!

    Well, assuming that you have waited the usual 48-72 hours, with a lot of reboots (including the battery grips) and this behaviour is new, and the only thing that has changed is the operating system updated... so, the most common thing to do after an update which results in problems is to perform a reload of the OS. Sometimes the update process have errors and others... with a reload often cure the problems.

    Official methods, which will be controlled as to what exact OS versions are available:

    Unofficial methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval (unless you're on 10.3.2, in which case 10.3.1 and earlier are now blocked, but you should be able to use any 10.3.2 it's official):

    Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

    Good luck and let us know!

  • PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

    Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

    You are welcome.

    Good luck.

  • Problem with software update

    Introduction: I have the Sony Xperia Arc S and Windows 7;

    It is said: a phone software update is available - version: 4.1.B.0.431; But when I do and try to download the software it shows the message in the picture below. I have, since then, has recently had a problem with the opening of Media Go too. Do you know what that is?
    I tried to reinstal PC Companion, but no change.

    try this instead

    Sony Update Service (SUS)

    http://www.sonymobile.com/GB/tools/update-service/

  • BlackBerry Z10 problems with update 10.3.2.2836

    I've updated my Z10 with this version today & have the following problem:

    When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

    ketikat wrote:

    I've updated my Z10 with this version today & have the following problem:

    When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

    Wallpaper settings - display - show when all applications are closed = OFF

    Settings - accessibility - magnify Mode = OFF

  • BlackBerry Z10 problem with POP3/IMAP email

    Hi all, I have 3 account of emails on my camera, if our exchange at work, one for my hotmail and the last is a POP3 account. I spend my BB "BOLD" for the Z10 4-5 months ago, and everything was working fine with my 3 email accounts. All of a sudden I got a message a week that my my POP3 account settings were not accurate... But nothing changes! There was still the same. So since their I try things, but never had superior work again. Empty the account and now I can't reinstall it, giove me the same message something like "for the POP acocunt information are incorrect or change...» »

    If I check with my ISP and my cell door and nothing on the side here. My ISP gave me a suggestion IMAP and still its not going to work.

    THA phone works very well for the rest, others get mail in as usual.

    I think that my problem started after the last update, but I'm not Suriname

    Someone has an idea?

    Thank you

    Mike

    OK iv found it... and for your statement for me to use my e-mail as my user name address... its working now. do not push my user name of 8 letters.

    The thing is 'something' happen on network here... and my password got change! IV he never touched for years and suddenly it changed... beats me how, but I finally managed to do work again...

    Thanks for your time, I was looking the wrong way.

    Mike

  • BlackBerry Z10 problems with video VOlUmE

    My videos don't seen to have the volume on my blackberry. I habe a bunch and none of them have.  also, I sent a couple and they had no picture. they were sent on wifi. does anyone else have this problem?

    I don't know what the problem was but I pulled the battery and rebooted the phone and it works fine now. Thanks for help. The video was the one who was shot with the phone, so he would have to play very well. He does now.

  • BlackBerry Z10 problems with the battery while using the LTE

    Given that I am connected to LTE (4 G) battery is not longer than 8 hours. Is this normal?

    Use of the battery can vary from one user to another, based on dozens of factors, including running applications, intensity of the mobile signal, the overall health of battery, use of data, etc. There is no use of a normal battery without comparing many factors.

    But 8 hours use of the battery can be normal that Q10 with moderate to heavy use in an area with a great LTE signal at least.

  • BlackBerry Z10 problem with Z10 e-mailing of Photos. My "Send" button seems dead

    I am unable to email my photos as my send button seems turned off or does not. I've only had my Z10 a few months and still feeling my way. Any help would be appreciated.

    Thank you

    Jim

    Open the settings > accounts.

    At the bottom of the screen > set as default.

    You have an e-mail account set as your default for sending e-mail?

  • BlackBerry Z10 problem with newly installed operating system

    Hi guys, so I loaded the latest os and now and I now can not play music, the sound works but I can not get my music to play when I type a song the app closes

    What could do?

    Hi mate did you install a leaked os? Leaked OS are not the official versions, and you have this King of problems... that you can do right now is to re install the operating system and be very careful, even if the procedure do not move the usb cable do nothing! After this check again for the problem hope this works for you!

  • problem with recent update (KB915597)

    After you install the update of recent definition for Windows Defender - KB915597 (definition 1.71.833.0), I noticed, after going online, that my toolbar Google and my ebay Toolbar where gone.  Left click of the toolbar area revealed the existence of the menu bar and the status bar.  I did not at first asscociate the problem with the update so I tried to reinstall the toolbars, but that did not work.  I then performed a system restore and restored to the period immediately prior to the update.  I rebooted, connected to the internet and viola! My toolbars were there.  And then I installed the update, connected to the internet to find that my toolbars are still missing.  System Restore my toolbars and once again were back.  Anyone else having a problem with this update?  I leave myself open does not reinstall the update?

    BTW, I'm under IE7, Windows Vista Home Basic Edition.

    Use the system again, restore and then Defender manually update on v1.71.859.0 Defs (or more) and see if the behavior persists: https://www.microsoft.com/security/portal/Definitions/HowToWD.aspx

    TIP: Uninstall bars tools & reboot, then download/install the latest version of the toolbar a 1 without that you simply can not live. Several third-party toolbars have their own, very opinions on where they should be located in the IE toolbar and they most certainly can "kill" each other. Google and eBay toolbars are just two of them.

    The foregoing, Microsoft has implemented the separate discussion groups for support of Windows Defender and comments. See http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx

    TIP: Access to these newsgroups using your default News Reader, not your browser.  See instructions at top of page.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Problem with Windows Update - Vista Business 32 bit

    I have continuous problems with the update (classified as Important) Microsoft.NET Framework 3.5 Service Pack 1 and .NET framework.

    This update is always offered to me, but it will simply install noty but I could try

    1. Is there an any secret to work this update?
    2. Is there anything I can do Vista ignore this update and npot spend time trying to download and install it - and also for having me to disassemble the time of everyu tick selection I'll update.

    Thank you in advance.

    F F

    Hi Fred Furry.

    Thank you for using the Microsoft Vista answers Forum.

    You can try the following steps and check if we are able to install the update.

    1. click on start, run, type cmd and then click OK.

    2. at the command prompt, type the following commands one by one and press ENTER.

    net stop wuauserv
    regsvr32 c:\windows\system32\wuapi.dll/s
    regsvr32 c:\windows\system32\wuaueng.dll/s
    regsvr32 c:\windows\system32\wucltux.dll/s
    regsvr32 c:\windows\system32\wudriver.dll/s
    regsvr32 wups2.dll/s
    regsvr32 c:\windows\system32\wups.dll/s
    regsvr32 c:\windows\system32\wuwebv.dll/s
    net start wuauserv
    output

    Make sure you disable any security software before installing the update.

    If this does not help, follow the article to manually remove and reinstall .NET Framework on your computer

    Use the Windows Installer Cleanup utility to clean up the State of MSI database for all versions of the .NET Framework.

    And then reinstall all the versions of the .net framework by downloading manually Microsoft Web sites in the link below:

    http://support.Microsoft.com/kb/923100

    NOTE: You can download the cleanup utility mentioned in method 2 of the article mentioned above from
    http://CID-6e60f9c3f18900f8.SkyDrive.live.com/self.aspx/dotnet%20Framework/Dotnetfx%7C_cleanup%7C_tool.zip

    Let us know how it works.

    Kind regards

    Yama - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Problems with Windows Update after uninstalling SP2 (Vista Home Premium)

    Hello, everyone!

    Two days ago, I tried to install SP2 through my Windows Update. During the installation and then restart, it stopped on step 3 (0%), ignored and open Windows normally. But, I realized that I had totally lost Aero (I didn't even have the option in the window color and appearance), and also Windows Update constantly gave me the message that I always important updates - SP2 has not installed correctly (I rebooted the computer several times to try to resolve this problem, but everything remained the same: stop on step 3) ", running Windows, and once again the message that I've updated important). I searched in various forums, but could not solve the problem, so I decided to uninstall SP2 via Control Panel. But it doesn't let me do that - whenever I clicked on the button uninstall, it says that the installation is not finished yet. So, I tried the system restore, but whenever I clicked it, an error message (that I didn't understand at all) appeared. So, I went into safe mode and tried the system restore and it worked (Control Panel uninstall option does not in Mode safe either), and everything is back to SP1. But now I have problems with Windows Update - I get the error message 0 x 8007002 (and even 0 x 8007005 several times). I tried everything I could find in the forums (the thing with automated updates service does not because I don't have this option in Services), but nothing works. If anyone has any advice whatsoever, I would be really grateful for that, because I don't know what to do.

    For safety, I use NOD32 anti virus, Tall Emu Online Armor and ThreatFire.

    Thank you very much!

    Hi EvanaZgb,
    Thank you for visiting the Microsoft Answers forum.

    I would say to first disable the anti virus and other security software. Then proceed as follows:

    STEP 1
    ------------
    Download and install the latest version of Windows Installer
    To install the latest Windows Installer, visit the Microsoft Web site at the following address:
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    Step 2 now try to update again and post back with the results
    ------------
    Cleanup, utility to download and install the Microsoft Windows CleanUp utility. To do this, see the Microsoft Web site: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

    Now try to update again and post back with results

    Thank you

    Martin
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • The problem with Windows update - automatic updates service won't start not (error 126)

    original title: the problem with Windows update

    Please help me to get Windows Update operational return.

    XP Media Center Edition, Version 2002, SP3

    Had a problem with "Generic host process for Win32 has encountered a problem and needs to close."  Follow-up of the instructions on this link:
    http://support.Microsoft.com/kb/931852

    Seems to have cleared the error message.  So far so good.

    However, now a Windows Update does not work.  Security Center Windows were told to go to control panel > system and use the Automatic Updates tab.  But, if I go to control panel > system, the Automatic Updates tab does not appear.

    I also went to the control panel > Services.  Tried to start the automatic updates service.  Received this error message: could not start the service automatic updates on Local computer.  Error 126: The specified module could not be found

    I already followed several instructions on this subject:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/cannot-access-Windows-automatic-update-after/aeaec175-01f4-47ed-8F97-55b854af4220

    In the thread above, I was following the post on 30 August.  According to Option A, I completed step 5 for the uninstallation of McAfee Security.  At this time, my network card has stopped working.  On the recommendation of the officer, I posted to the Malwarebytes forum.  The officer determined Malwarebytes that I don't have a malicious software.  I ended up posting on forum McAfee to get my network card works again.  Then I reinstalled McAfee and start to run Windows Update.

    I started with Option A, step 8 to reset Internet Explorer using http://support.microsoft.com/kb/923737.  The difficulty it has worked very well.

    Then Option A, step 9 says reset Windows Update using http://support.microsoft.com/kb/971058.  When I ran the difficulty in default or aggressive mode, I got an error message saying: he cannot start wuauserv.  The message asks me to verify that the user has privileges to take this step.  Well, I checked through user accounts who am the only one user set up on this PC and I have administrator privileges.  Help me please run this difficulty or recommend another way to get Windows Update works again.

    [1]... looks like you are saying that my system is so wet that a clean install is the (only?) way to go.

    [2] if I do a clean install, not only what I need to reinstall Windows and all my applications, I also have to reinstall the drivers... Etc. ?

    [3] I think I have the disks supplied with the PC system. Is it better to use than to use the recovery partitiion?

    [4A]... is there a possibility that some of [my data are] infected?

    [4] preventing me from simply infect the whole PC again?

    A1. Yes, and it was my recommendation in August, too.

    A2. Yes.

    A3. Only not really well using the restore Partition hidden to make the "destructive recovery" will include all drivers, etc., that have been installed at the factory.

    A4a. Yes, a real possibility.

    A4b. You run at least three 3 tests on the backup data before restoring one (1) with your installed & updated up-to-date anti-virus application (for example, Microsoft Security Essentials) and two 2 with good reputation, free online scans (e.g., ESET;) Bit Defender; Kaspersky; HouseCall; (F - Secure).

    If you have saved your data on CD/DVD, the disc scanner. If you have backed up your data to a flash drive, SD card, or another external drive AND KB971029 is installed, analyze the drive.

    If you have any questions or need additional help, please start a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

    Once again, good luck!

Maybe you are looking for

  • Impossible to update iOS, cannot check my password

    I upgraded my iPhone 6 and iPad Pro iOS 9.3.3 without problem on my first Apple ID then I tried to update my iPad like 4 (currently on 9.3.2). I use an Apple ID secondary on this device and got the message "cannot control upgrade." An error occurred

  • Need a compatible battery for Satellite C650

    Need to replace the battery on my Satellite C650 (PSC12A-01E00T). Anyone know what is compatible as possible to get a battery with more time... The battery is PA3816U-1BRS.Thanks in advance...

  • Satellite L670 wake correctly: no screen

    Hello My Toshiba Satellite L670 has a problem:When I put on the sleep and wake up, the screen remains black. When I take control remotely, I can see that the screen is not detected. In Device Manager, there is no monitor. I've already updated my BIOS

  • Satellite L30-134 no sound through speakers using Win XP SP3

    Hello I have a Satellite L30-134. I just replaced the card mother and re-installed XP Home SP3. Everything is working great except the sound.It works through the headphone jack, but not the internal speakers. I tried new drivers from Realtek, Toshiba

  • "It's better to pen for edit of .lvproj rather than ClearCase

    I was told that it is better to open a file for editing .lvproj to source control or directory. Reason being it would help to ensure that LabView might experience changes that affect the other screws and also be better able to deal with the changes o