BlackBerry Z10 problems with the battery while using the LTE

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• BlackBerry Z10 problem with reception and to make a call after updating to OS.

  I just updated my Z10 STL100-3 model with the new operating system 10.3.2.2168. Now, I can not answer incoming calls. The phone rings, but there is no screen to answer or reject the call. I am also unable to unlock while the phone is ringing. Once the caller hangs up the normal opening if Poster Advisor I missed a call and then allows me to unlock the phone. When you place a call, the screen does not change for me to end the call. In other words, I touch the contact and it will automatically start the numbering, but the screen does not respond or don't change to indicate that the call is made. Then I need to cut the phone to hang up!

  Hello and welcome to the community!

  Well, assuming that you have waited the usual 48-72 hours, with a lot of reboots (including the battery grips) and this behaviour is new, and the only thing that has changed is the operating system updated... so, the most common thing to do after an update which results in problems is to perform a reload of the OS. Sometimes the update process have errors and others... with a reload often cure the problems.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Unofficial methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval (unless you're on 10.3.2, in which case 10.3.1 and earlier are now blocked, but you should be able to use any 10.3.2 it's official):

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Good luck and let us know!

• BlackBerry Z10 problems with video VOlUmE

  My videos don't seen to have the volume on my blackberry. I habe a bunch and none of them have.  also, I sent a couple and they had no picture. they were sent on wifi. does anyone else have this problem?

  I don't know what the problem was but I pulled the battery and rebooted the phone and it works fine now. Thanks for help. The video was the one who was shot with the phone, so he would have to play very well. He does now.

• BlackBerry Z10 problem with software version 10.2.0.424 (OS 10.2.0.1791)

  Operator: Vodacom (South Africa)
  Phone: Z10
  Model: STL 100-1

  Recently, I updated with the version of the 10.2.0.424 software (OS version 10.2.0.1791) and since then I am facing a lot of problems with my phone

  Question 1: My camera does not work. When I click on the camera icon, it says "could not start the camera.
  Question 2: I'm not able to play videos. When I try to read, it says "no File Format supported. Although the same videos played with the older operating system.
  Question No. 3: my phone has started to eat a lot of battery, its asking to be charged every 2-3 hours.
  Question 4: The phone is now slow and crashes a lot during a call or when sending texts.

  Please I need help to solve these problems!
  The guys at BB/RIM are something? It's really irritating

  After hitting my head for several days, I left my phone to completely drain the battery until it empties. I left him in the same position without pressing a key or slide the screen for about 30 minutes.

  Now, I have connected my phone to my laptop to charge the battery, my phone restarted. The GOOD NEWS is that the CAM and VIDEOS have begun their work

  I left my phone charges to 100% and will monitor the battery drain. Once my battery is at 100%, I will also make some calls and send a few texts to see if the phone always freezes up or not.

  Will keep you all updated.

  See you soon!

• BlackBerry Z10 problems with update 10.3.2.2836

  I've updated my Z10 with this version today & have the following problem:

  When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

  ketikat wrote:

  I've updated my Z10 with this version today & have the following problem:

  When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

  Wallpaper settings - display - show when all applications are closed = OFF

  Settings - accessibility - magnify Mode = OFF

• BlackBerry Z10 problems after the software upgrade

  After the software upgrade on my z10 I not receive notification for my text, whatsup and other notifications in my hub. Pls help

  I would try to reset your Hub first.

  Open the Hub and from the upper right corner, with the fingers sliding down to the center of the screen five times.

  You will see quick white screen, then a black screen with the text that the hub is set to zero.

  If after a day which not resolves your notifications, remove the twitter account of your settings > accounts, restart the BlackBerry, and add the new account.

• Contact of Smartphones Corrupt blackBerry causing problems with the rest of the contact list

  Hello
  Tried to use the search, but I got nothing helped.

  I have a corrupted contact that I can not remove or change. This contact is about 25 in my list of 567 and accordingly, all the apps that need to access the list of contacts do not work, as they cannot read beyond this corrupted contact. Vlingo Yes, WhatsApp, etc.. Do not work properly.

  Someone has an idea of what I can do to fix this?

  Well, problem solved, with the help of the @blackberryhelp team. The team has accompanied me through a fresh re-installation of DM, which allowed me to finally sync with Outlook. However, what really solves the problem has roll me back pour.337 that magically gave me back my contacts. I then wiped the device (after saving everything, of course) and re-installed. 448 and PRESTO! all my contacts were there and accessible to the operating system once more. Long and frustrating road, but at least with a satisfactory ending.

• BlackBerry Z10 problem with POP3/IMAP email

  Hi all, I have 3 account of emails on my camera, if our exchange at work, one for my hotmail and the last is a POP3 account. I spend my BB "BOLD" for the Z10 4-5 months ago, and everything was working fine with my 3 email accounts. All of a sudden I got a message a week that my my POP3 account settings were not accurate... But nothing changes! There was still the same. So since their I try things, but never had superior work again. Empty the account and now I can't reinstall it, giove me the same message something like "for the POP acocunt information are incorrect or change...» »

  If I check with my ISP and my cell door and nothing on the side here. My ISP gave me a suggestion IMAP and still its not going to work.

  THA phone works very well for the rest, others get mail in as usual.

  I think that my problem started after the last update, but I'm not Suriname

  Someone has an idea?

  Thank you

  Mike

  OK iv found it... and for your statement for me to use my e-mail as my user name address... its working now. do not push my user name of 8 letters.

  The thing is 'something' happen on network here... and my password got change! IV he never touched for years and suddenly it changed... beats me how, but I finally managed to do work again...

  Thanks for your time, I was looking the wrong way.

  Mike

• BlackBerry Z10 problems with software update 10.1 (setting screen)

  After update I'm not able open notification setting screen or the settings icon by clicking on.

  It starts opening and closes immediately. ...

  How will I be able to update software, if there is a patch for this version?

  I solved this problem by downgrading it back to version 10.0. Will wait for any upgrade work.

  Decommissioning was not possible using BB link!, but use "Update on the web" @ http://us.blackberry.com/software/smartphones/update/blackberry10-os.html, to factory reset.

  I had to reboot several times to make it work. And you need an internet connection fast and good for it. Its about 1 GB of files.

• BlackBerry Z10 problem with Z10 e-mailing of Photos. My "Send" button seems dead

  I am unable to email my photos as my send button seems turned off or does not. I've only had my Z10 a few months and still feeling my way. Any help would be appreciated.

  Thank you

  Jim

  Open the settings > accounts.

  At the bottom of the screen > set as default.

  You have an e-mail account set as your default for sending e-mail?

• BlackBerry Z10 problem with newly installed operating system

  Hi guys, so I loaded the latest os and now and I now can not play music, the sound works but I can not get my music to play when I type a song the app closes

  What could do?

  Hi mate did you install a leaked os? Leaked OS are not the official versions, and you have this King of problems... that you can do right now is to re install the operating system and be very careful, even if the procedure do not move the usb cable do nothing! After this check again for the problem hope this works for you!

• Battery for blackBerry Smartphones gone in 12 hours - problems with the Facebook app

  Hello everyone,

  My 9700 bold battery runs out approximately in 12 hours. The signal in the area (Orange Switzerland) is weak and there is no difference if the phone is 2G or 2G & 3 G mode. Phone used in roaming without data and battery was good for a week or even more with not a lot of phone calls. Is this normal and any advice on how to preserve the battery?

  I also have problems with the installation of Facebook. When I try to connect, send me a message of this data connection is not available and that I should try again later. I tried several times and while everything works well, Facebook is not working. Downloaded twice directly from Balckberry and reinstalled but without success.

  Grateful for any advice.

  Kind regards.

  They can run "in the background". Go to those that you have recently used, and then use the menu option: closing

• Problems with the WEB BROWSER blackBerry Smartphones, use not wifi network to open some Web sites

  Hello I'm owner of BB BOLD 9900 OS 7.1... for the last two days I am facing a pretty annoying problem with the BB browser.

  It means not affects the device... it just annoys me.

  When I TURN ON my WiFi on my BB with the network carrier Sim already homepage active who has a Active on it and open the web browser BB, according to the website on which I open the web browser chooses between the internet Wi - fi OR internet BIS carrier which is weird. BECAUSE a default if the wifi is enabled, then the web browser MUST use internet wifi network carrier for navigation. YOU TUBE, FB and TWITTER.com all use my carrier netwrok to open bt soon I open BBC.com or CNN or any other site the wifi symbol appears on the right side and so it uses the wifi network... and disappears when I opened THE 3 SITES you tube FB n twitter.

  My knowledge is that when you activate THE wifi network, the WEB browser is intended to USE the wireless internet, NOT the internet carrier

  The next time I switchd off the the carrier signal, and then Turned ON one internet WI - FI and then opened the web browser of BB. so now all the opend website with wifi internet bt as soon as I open YOU TUBE or FB or TWITTER.com it post a comment... .that cannot visit the web page when the carrier is off. Please turn on the radio n try again... I mean IT SHOULD OPEN with internet wifi? WHY do network carrier sim to open the web page?

  I have checkd my browser settings and they are default and also my wifi settings I have reset the... the problem still persists?

  any idea wats going on?

  Please help is needed I'm annoyed about this problem...

  Thank you

  MR. KIWI... Good news... .i went to my carrier service center... Solvedo Problemo!

  Go to your service books and remove directories of service WAP browser in all directories of service WAP 3 I don't know the exact name, but all are related to the browser... WAP config something like dat... Just remove dem... .and HARD restart your fone... and try to use only wifi on your device with your carrier network off...

  mine worked... Let me know on urs... so now, the browser uses my wifi instead of my network provider when both are running...

• We get an error "there is a problem with the device' while trying to use it on the computer of Windows 8

  Sir... my model of computation used is ASUS Q500A and I also have the problem with my may even of them I also perform step u said in this forum, but may not work... my Windows I have used is windows 8. Please help me tnx

  Separated from -.

  https://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/getting-an-error-theres-a-problem-with-your-camera/9c494984-1178-4C3F-884c-80ac750d3fa6

  Hello

  Thanks for posting your query in Microsoft Community.

  This problem is usually caused due to hardware or driver related issues. I suggest you try to install the latest drivers for the camera on the Asus or Windows Update site and check if it helps.

  If the problem persists, then it would be better to contact Asus for more help on this issue. As this could be a problem with the hardware as well.

  Support from Asus: http://www.support.asus.com/

  Please do not hesitate to visit our Web site for any help with the Windows operating system.

• Problems with the battery drain on iPhone 6

  Hello! This is my first time posting but I had some problems lately with my iPhone while keeping a charge.

  So, this has started to happen a month ago (exactly one year after I bought my iPhone) and my battery drains just exponentially and evacuates it sometimes when I'm not using it and the internet is not on. For example I'll fully my phone until I fall asleep and I'll put it on airplane mode before going to sleep. By the time I wake up, the battery will be down to 60%. I do not use it during this time, I don't get notifications because all data and the internet is disabled. I do not understand why it is empty.

  Anyway, I've taken to the Apple store Genius bar twice now and they have not been able to fix it. They have tried to restore it... I did that before I went to the Apple store, but they decided to do it again and the second time the guy just told me to turn off all the background app refresh or anything I did but it we continue to attract.

  When I was at the Apple store, they also checked my battery and everything was normal. I got 100 below the number of average cycles since the age of my phone and the battery was in the green at 94%.

  I am really frustrated after two trips to the store person has managed to fix my phone and I have the impression that they will try to coax me to pay for something that won't fix my phone. Also if there is a problem with Apple hardware and nothing of what I've done so why should I pay for it when it started to happen at the level of the one-year mark. It's so boring, but if anyone else has had a similar situation for advice or assistance would be greatly appreciated.

  a4annalisa wrote:

  When I was at the Apple store, they also checked my battery and everything was normal. I got 100 below the number of average cycles since the age of my phone and the battery was in the green at 94%.

  I am really frustrated after two trips to the store person has managed to fix my phone and I have the impression that they will try to coax me to pay for something that won't fix my phone. Also if there is a problem with Apple hardware and nothing of what I've done so why should I pay for it when it started to happen at the level of the one-year mark.

  Yes that is exactly what they are trying to avoid. As you explained that you have visited it there twice to attempt to solve this problem, they could have offered to replace your battery for $79 that with your current battery showing 94% of its original capacity, that would not have done much for you at all.

  Have you been having problems with the reception of your carrier recently, when all this started happening? Were you see 1 or 2 points of service when you used to see 3 or 4? When you have restored your iPhone, you restore it as a new iPhone or restore a backup top later? Just try to refine some possibilities for the continuous emission.