BlackBerry Z10 SOFTWARE PROBLEMS

Similar Questions

• Capture screen blackBerry Z10 image problem

  Hello! I use BlackBerry Z10 for awhile and often use it to take notes and capture screenshots using the two volume keys. (top right of the phone).
  Usually the screenshot is saved in the images of the individual screen tab. But since I did a cleanup of security in order to overcome the problems of the hanging, the image is recorded on the work tab of my phone and I couldn't share it on fb or WhatsApp. Can someone help me to put the images on the tab (screen) personal

  Thanks in advance,
  Faiz

  Hello and welcome to the community!

  Here's a knockout who deals with this situation:

  • KB33788 Photo taken 10 BlackBerry smartphone is not found in the app screen shots

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Z10 regarding problems of internet connection on blackberry z10 using sim network connection & Derek bsnl

  Dear all,

  I am the first time the z10 blackberry user & use the services on network of BSNL (MAHARASHTRA) India.
  I am able to use internet for awhile when I swith the cell phone on, but inside a few connection minutes is lost & msg read ischeck network connection & try again & then I don't get the connection. Z10 BlackBerry supports the GPRS of BSNL service provided but I am not able to use internet services please help

  PLIs tell me done blackberry z10 will require anti-virus software for the Internet virus threats
  Stéphane jeandonnet

• BlackBerry Smartphones software problem

  Hi all, I need help... today I back up my phone and new software has been installed, but when I'm offline now a message is on my cry: devide the Pocket contains software that is exclusive and confidential to the research in motion (RIM) ltp... NOW, I CAN'TUSE MY MOBILE... Help, please... k

  kate1 wrote:

  Hi all, I need help... today I back up my phone and new software has been installed, but when I'm offline now a message is on my cry: devide the Pocket contains software that is exclusive and confidential to the research in motion (RIM) ltp... NOW, I CAN'TUSE MY MOBILE... Help, please... k

  Hello and welcome to the community!

  If you cannot have the necessary buttons, then you may need to reload your OS again as something could have hurt in the process. If you try the process again, and it does not offer you different levels of OS install, you have to force. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones software problems?

  My bb 8520 curve gives me endless disputes it keeps freezing/hanging, and this stupid thing small clock appears in the middle of my screen so often that I can hardly do something, I have only 1 app on my phone because I thought he might be slowing. I have to make a traction battery @ least 3 or 4 times a day, I did a cleanup of security that it made it worse, can some help please

  Hi mako1981,

  I suggest you make a backup of your BlackBerry® smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  or

  KB19915 - how to perform a clean reload of software applications smartphone BlackBerry using BlackBer...

  Thank you

• Problem blackBerry Z10 software

  I connected my BB Z10 with computer, after a while when I checked it stop working. main menu the application exist, but does not open. and on the menu page 1 also does not work.

  Help, please

  Hello and welcome to the community!

  I would recommend that you try a recharge of OS, via one of the following methods:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...
  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  Good luck!

• Problem transfer contacts blackBerry to Blackberry Z10 software

  I was very happy to head to the store today to upgrade my 9800 Torch to the new Z10 Blackberry. I downloaded the new Blackberry Link program on my laptop and selected the device switch option to transfer all my details, etc. between the two devices. I was devastated to see that none of the phone numbers in my contact list have been transferred. Apart from manual entry of all the phone numbers in my new phone is there a solution available for this problem? I found a forum on a third party site that says that all the contacts on the old phone must be associated with an email address in order for things to work but I have no idea how to do it. Details of transfer contact is probably the most important function a new user must fill. The fact that I have to turn to help on the day one forums suggests that he is a big enough show excessive share of Blackberry. I consider myself a loyal BlackBerry user and I'm about to throw my new phone out the window... I can't imagine what my mom or Dad would be thinking about it now. Help, please!

  It seems that you might have had more than one address book on your old device, and information on the default address book could have moved on.

  On the old device, can you watch them your Options > status > touch menu > Database sizes... you see more than on the database of the book address?

• BlackBerry Z10 charging problem!

  Hello everyone, my Z10 STL100-4 couldnot combined able to get 100% load. It remains at 97%. I tried to load in light them up and trun off modes, but could not able to get 100% load. Earlier, it shows full charge, but today, I noticed the point mentioned above. Where as virtual expert blackberry (BBVE) battery is displayed as healthy. Please guide me what to do aur how to solve this problem.

  1. the percentage loaded see you ON the device is ONLY an estimate based on the software reading fees history, drainage, electricity, etc. and is NOT an exact thing. The software on the device believes THAT the accusation. You will very probably BE 100%.

  2. to reset the counter of software on the device, normally it works... let your device to charge connected to the charger OEM wallout. After an hour or longer, and STILL CONNECTED to the charger, remove the battery a minute then reinsert it to restart. You may need to do this once or three over the next few days.

• BlackBerry Z10 a problem in BBM!

  Hey gauys

  I Z10 > BBM worked smoothly... but just 1 month ago, I couldn't make a call voice and video

  a messege is apper

  (connection to video service. BBM if please waite and try again.)

  So what's the problem!

  Note that

  I tried to appeal when connecting to wifi net... also usles

  I turn off the time of the State... yet!

  I have the latest update.

  You should contact your wireless service provider and ask them to degenerate you into BlackBerry support.

• Download the blackBerry Z10 software update for Z10 fails continually exactly 62%

  Software update download Z10 REPEATEDLY fails at 62% of the download.  Have used the site BBlink and BB using Firefox and IE with the same results... to 62% of the download, it fails and says: 'internet problem.'  Have you tried dozens of times with the same result.  Any ideas or suggestions?  Have 9.5 GB free on Z10 and internet connection is fast and strong.

  Finally, using a Wi - Fi connection at home.  Thanks for the help and suggestions.

• Flash blackBerry Z10 drive problem.

  Mr President, in my last software update of the z10 (10.3.1.1779) blackberry, I can not play videos and flash on my browser content. There is no option for THE flsh player on my browser. Please tell me how to kn flash drive on my browser, or tell me how to read flash on my z10 content?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • Article ID: KB13156 Adobe Flash for BlackBerry smartphones and BlackBerry PlayBook tablet support

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Z10 software updating keep checking

  Z10 connected to WiFi and 2 new updates made.  Rebooted phone and when it starts up to the top of the screen shows the spinning wheel and what to check updates.  I tried to pull the battery for long periods of time.  I took the SIM card, as well as the battery. I can't do seems to pass the phone to another screen.  Can't go beyond that, very frustrated.  Any help would be greatly appreciated. Thank you

  Thank you for your support.  I have install the blackberry link and follow the instructions.  My installation of the new operating system was interrupted at 7% of the complete installation (loss of internet connection).  Tried to reinstall, once again, had some difficulties, reconnecting to the link to launch the re - install.  Has taken our battery, restart the computer.  Once I reinstalled the battery, the phone started to work.  The audit for the software update has disappeared and I was able to use the phone again.

  Anyway, the phone is on.

  Thanks again for your help.

• Link to Blackberry blackBerry Z10 causing problems for my Z10

  I swiped my phone security three times in the last 2 days to resolve a problem with texting. I've updated my software via wifi and not link to Blackberry. He has worked to solve the problem, but then the first two times the problem reappeared after restoring a backup. The last time that I restored it manually all I could but lost password and apps which I am fine with. I hesitate to use Blackberry link again as the last update I did the link seems to trigger this problem? Does anyone have any suggestions? My Blackberry has never really been what I would call stable.

  All thoughts of my link problem.

  I recommend that the updates made on the wifi. Don't do not updated the link unless there was a problem with udpate wifi.

  Your carrier will send specific carriers updates which can solve problems like this after an update.

  I have a Q10 I'm synchronization by binding, mostly just to test it. I had no problems with it.

• Update blackBerry Z10 Software 10.1.0.4181

  Hello everyone - BBLink told me of this update is available and I installed it-3 times - whenever said BBLink installation is successful - but this is still once telling me that I need to update. I checked the settings on my Z10 and it confirms that the software is 10.1.0.4181. Suggestions? Continue to ignore?

  Thank you! Only the "gremlins" pulling my leg again.

• BlackBerry Z10 battery problem

  Z10 very quick releases

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/47561/als1342451670263.jsp