BlackBerry Z10 stuck on blue screen

My Z10 won't restart. It gets stuck on blue screen after trying to remove the battery. Have also tried long-pressing the power button with volume keys simultaneously.

I had to use the BlackBerry link to reload the software. That reset the handset to factory default - I then did a software upgrade. Phone seems to work fine except it will reboot now and again... I give up!

Tags: BlackBerry Smartphones

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