BlackBerry Z10 Yahoo e-mail synchronization

Can receive & send email OK Yahoo.

But computer does not delete emails after that I deleted the phone.

Any ideas. What a nuisance having to delete twice.

Thank you very much

Here's what I'd do.

First of all, check the settings on the device. Go to the hub, tap the icon of three points down right, select settings, select display and Actions and look at the setting for delete on. Make sure that it is set to Hub and the server.

In addition, to return to the settings, select accounts, then Yahoo. Tap the pencil down to the Center. Scroll down and look at the synchronization interval. If it is set to manual, you can change it to something like an hour, or anything that is reasonable for you.

Then do tests. When you delete an email on the device, tap the lower right three icons and select Refresh. Then log in on Yahoo email on a computer with a desktop browser. If you have only the device, connect to Yahoo email on Yahoo mobile site using the BlackBerry browser. I recommend only using a desktop browser for ease of use for this task.

When you use a browser to access Yahoo mail, check the box of reception and deleted folder items to see where the email. If all goes well, of course, can be found in the deleted folder.

If the deleted email is still in the Inbox, wait a few moments and refresh the browser to see if the email has been moved to the deleted items folder. Wait for the duration of the synchronization interval setting and a little more.

If email deleted never sync of the device and Yahoo, delete Yahoo account on the device, restart the device and add the Yahoo account again. Test again as described above.

Assuming that syncing email between the device and Yahoo, and you go to Yahoo email on the computer using an email client, and then study the e-mail on the computer and the test as stated above client.

If deleted e-mail never sync is between the device and the client, so I live with it or use another e-mail service that syncs with reliability, such as Microsoft Outlook.com.

Tags: BlackBerry Smartphones

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