BlackBerry Z10 Z10 not sync

I live in Scotland and my Z10 stopped sync since last August.
I called the provider (Vodafone) in early September, the agent connected to my PC and took some data that he would send to Blackberry and says BB would contact me, when they found the problem.

He gave me a reference in the case of CS00016845556.
5 weeks later I heard nothing and I called Vodafone again, this time I was told that the first agent should not have developed a case for what it was a Blackberry connection problem and I have to contact Blackberry on 08000962210 which turned out be a number of death.
I am due to change my phone next spring and was quite happy with fom Z10 small things apart as sometimes turning off the WIFI without special reason, but overall, it improves with each update.

Synchronization is very imortant to me because it allows to manage my life and Affairs, but if this can not be repaired easily and without inconvenience a lot more, my BB loyalty can be stretched too far.

Me he fixed by backing up data, reset to factory settings, update and restore the data. So far so good

Tags: BlackBerry Smartphones

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