BlackBerry Z30 very Urgent

Dear concern,

About 7 hours back I did reset my BB Z30 smartphone. However, the green line stuck on 80% and no movement sanymore. I don't have a lot of data on my phone and also I removed the SD card before factory reset.

Don't know what to do now. Please help me. I need my phone tomorrow, emergency.

Thanks /.

I read some cases of an erasure of security taking 48-72 hours.

1. you can try rebotting the Z30, and who could argue the wipe.

2 - or you can meet BBerror0015.

1 reboot: with the BlackBerry device turned on, using the keys of volume of the edge side, press and hold the volume keys for about 20 seconds and the time of the Up, ignoring the initial message of screenshot... the screen go black, reboot.

2. read the troubleshooting tips for error Knowledge Base BB10-0015
0015 - file unrecoverable system error has been detected.
More information can be found here: http://support.blackberry.com/kb/articleDetail?ArticleNumber=000034545

http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/error-BB10-0015/m-p/2685103#M45693

I recommend you use a charger automatic file to restore the operating system on your device:
https://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/upgrading-OS10-devices-using-aut...

Tags: BlackBerry Smartphones

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