Blu - ray 570 - internet access failed

I have problems connecting with my BRP570. I am running Mac OSX 10.6. I have a router Linksys WRT54G 2.4 Ghz and a Netopia modem. My internet is speed of 3 mbps. Everything worked perfectly for the last 10 months... until now.

When I connect the BRP-570 directly via an ethernet cable from my modem I get the message that the connection is OK and the internet access is OK.

When I connect the BRP-570 via a cable ethernet cable from the router attached, I get the message that the connection is OK and the internet access down.

But even when I go back and use the wired connection directly from my modem, where internet access is OK, I always get error messages when I try to connect to an online service such as Netflix, Hulu or Youtube.

I then get an error message saying "cannot find the server. "IP address:-.-.-.-
The irony is that when I run the numbers of network settings Internet status all IP and subnet mask and all appears well.

When I run the System Info screen I see all... EXCEPT at the very last line, it says "Provisioning Server Connection Status: failed.

I tried everything... resetting the network settings, the settings on my Mac OS x network settings. I tried the stealth mode and non-stealth mode in the settings of Pings. I tried to reset each device again.

Nothing makes no difference. I suspect it might have something to do with Earthlink, because he started after they reset the settings of my ISP. But even after clearing and reload all settings of network Sony BRP, the problem persists.

I don't know why they make a device that has so many hoops to jump through to connect. I noticed that the Sony site is much the same. At least I have type the EXACT name of the blu - ray player it will reject everything, as if there is no such thing as a BRP-570.

Ugh... frustrated!

(I will not repost this twice, but I wanted to clarify more details in case anyone can be of any help. I'll start now to try to get in touch with Sony about this. (Thank you!)

p.s. just tried to call Sony. After having been harassed in broken English for 20 minutes on the basis of the ABC of modems and computers that I will be transferred to the next level of tech support tomorrow. I would call the Helpdesk of Sony as catastrophic to nonexistent. Frustrating!

I have a few questions. Is your internet connection DSL or cable?
What is this before you went with Earthlink? How your computer connects to the Internet? Is the model number of your BRD570 player really or is - this BDP-s570? I can't find a US / Canada of this model. I might be able to give you a few things to try, but I need more information.

Tags: Sony Products

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