Blu - ray 570 - internet access failed
I have problems connecting with my BRP570. I am running Mac OSX 10.6. I have a router Linksys WRT54G 2.4 Ghz and a Netopia modem. My internet is speed of 3 mbps. Everything worked perfectly for the last 10 months... until now.
When I connect the BRP-570 directly via an ethernet cable from my modem I get the message that the connection is OK and the internet access is OK.
When I connect the BRP-570 via a cable ethernet cable from the router attached, I get the message that the connection is OK and the internet access down.
But even when I go back and use the wired connection directly from my modem, where internet access is OK, I always get error messages when I try to connect to an online service such as Netflix, Hulu or Youtube.
I then get an error message saying "cannot find the server. "IP address:-.-.-.-
The irony is that when I run the numbers of network settings Internet status all IP and subnet mask and all appears well.
When I run the System Info screen I see all... EXCEPT at the very last line, it says "Provisioning Server Connection Status: failed.
I tried everything... resetting the network settings, the settings on my Mac OS x network settings. I tried the stealth mode and non-stealth mode in the settings of Pings. I tried to reset each device again.
Nothing makes no difference. I suspect it might have something to do with Earthlink, because he started after they reset the settings of my ISP. But even after clearing and reload all settings of network Sony BRP, the problem persists.
I don't know why they make a device that has so many hoops to jump through to connect. I noticed that the Sony site is much the same. At least I have type the EXACT name of the blu - ray player it will reject everything, as if there is no such thing as a BRP-570.
(I will not repost this twice, but I wanted to clarify more details in case anyone can be of any help. I'll start now to try to get in touch with Sony about this. (Thank you!)
p.s. just tried to call Sony. After having been harassed in broken English for 20 minutes on the basis of the ABC of modems and computers that I will be transferred to the next level of tech support tomorrow. I would call the Helpdesk of Sony as catastrophic to nonexistent. Frustrating!
I have a few questions. Is your internet connection DSL or cable?
What is this before you went with Earthlink? How your computer connects to the Internet? Is the model number of your BRD570 player really or is - this BDP-s570? I can't find a US / Canada of this model. I might be able to give you a few things to try, but I need more information.
Tags: Sony Products
Hello friends please help I have Sony model led tv KDL-32EX520 wifi ready I have brought a UWA BR100 for WIFI, IT DETECTS my wifi but it says:
found wireless device
local access failed
Internet access failed
Pls help me pls!
Thank you for your post and welcome to the forums.
Please click on the link and follow the troubleshooting steps:
As a reminder, CS4, do you want to make a picture for the blu - ray disc.
Failed: error Bluray / Fatal Error Code Note 6.
Parameters: Size: 25 MB and Image: BD - R
Construction of a disc to the DVD image was no problem.
What can I do?
Thanks John, I followed your instructions and it worked!
I've owned my reader blu - ray Sony BDP-S580 for about a year and a half and have had no problems with it. A few days ago I noticed that it would link is no longer to third parties including Netflix, Youtube, and Amazon Instant Video internet content. I connected wireless and thought I just needed to recycle my router and the modem (I have a modem from Time Warner Cable and a Linksys Wireless G router). I tried several times, but it made no difference. Whenever I try to start, Netflix, Pandora, Youtube, etc it is unable to connect to each time. I noticed that the player can always connect to Gracenote. I can access Web sites using the integrated in the web browser. I can also stream videos to my PC blu - ray player using the Windows Media Player server. It's just the video and music internet services that do not work.
In recent days I've done everything I can think of to fix it, but nothing worked. I tried the modem and the router of recycling at least 20 times. I tried to use the wired facility rather by connecting the drive blu - ray directly to my router by an ethernet cable. I have the router configured so that it's not requre the use of Wi - fi protected setup, but I even tried to set the blu - ray player using WPA configuration just in case. I changed the IP address on my router. I reset all the settings of the blu - ray player to factory default settings. I also tried to do a power reset the player. I tried to use "personal information Initialize' who have
erases all personal data (including all content of third of the unit). None of the above worked.
I also want to mention that none of my other wireless devices have problems connecting to the internet. In addition, the blu - ray player is about a foot away from my router for the intensity of the signal is not a problem. My router is configured to allow up to 50 devices to connect to it and there are currently only 7 devices that use the connection Wireless (including my roommate). My internet connection speed is 54 Mbit/s, so I don't think speed is the question. The blu - ray player said that the RANDOM connection and internet access are correct. The blu - ray player network connection diagnostic tool says that network connections are correct. My firmware is updated and the player is registered with Aurélien Live Essentials.
Thank you for taking the time to read my post. Any suggestions would be greatly appreciated.
I'm having the same problem. Player has worked wonderfully for the moment I got it almost a year. He began to do last night. Rebound, the speed of the network, reset the player to the factory and let it sit unplugged for 15 minutes. It connects to the network and access to claims that it has internet and connection LINK, but the status of connection to the server provisionsing failed. Streaming from other LAN devices work, the Web browser works, none of the work of third party services.
Where are you located, and who is your ISP? I'm in Central Virginia on Shentel. Nothing has changed from hardware wise. The modem is Motorola Surfboard SB6141. It's a modem ONLY... no router functionality.
I am running Firefox 12. I agree with Netflix and can get into netflix.com and my account, and I use Firefox to add the DVD to my queue and change the settings in Netflix. But now I want to update to DVD to the blu - ray format, but cannot.
In settings of Netflix, there is a link to do it online. When I use my computer to work with Internet Explorer, I know that I can use this link because I tried it, and it takes me to a screen to choose to add blu - ray access. Today, I can not get to this screen on my computer at home with Firefox.
I use the free version of avast antivirus software, which is pretty basic and has never prevented me from doing something like that.
Hey techeditor, please also try the second stage (delete the history for netflix) in the following article: Web sites say cookies are blocked - pledge
Hi I really need help on the above mentioned. Installation of Bluray disc add on to play memories home
I followed all the steps, but the file does not work
Get this error message. Extraction of the file has failed. "It is probably cause by a few mΘmoire or the Cabinet damaged.
I know with certainty that it's not disk space or memory must thus be corrupted CAB file. Any help would be greatly appreciated.
Welcome to the community of Sony.
This error message can appear if the file has not completely download
Ensure that you have followed the instructions to download and install the Blu - ray Disc software module from the link below.
Make sure that the software home PlayMemories that came with the camera is installed.
The camera is connected to the computer and turned on.
The computer is connected to the Internet.
A Blu - ray burner is connected to the computer and turned on.
If the problem persists, the network connection is perhaps not sufficiently reliable for a large download. You can download the MSI on another computer and copy to the computer you wish to install.
Or, if you use a laptop, connect you to a more reliable network and try again.
If the problem persists, you can contact our team of Technical Support on the link below:
Please mark it as "acceptable Solution" If you find this information useful.
I used this Blue Ray Samsung drive with this router for over a year without problems. A few days ago I set up parental controls, by downloading the Netgear Genie app on my PC from Windows desktop, on the router, and now Blue Ray does not connect to the internet. However it connects to the router fine. I have 2 phones Andoriod, 1 tablet of Andoriod, a WII Game Console and your Windows desktop that all connect to the router and the internet very well. I tried shut down the drive several times over 2 days and has been turned off at night twice. I deleted and re - establish the creation of a Wi - Fi connection on the player. I even updated the router. and off the Parental control. all this without any success. The DNS and IP are obtained automatically by the player. Any ideas?
Here's how you reset the router.
Hi my Blu ray drive disappeared from "my computer" (win 7 ultimate) device manager says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) "I tried to uninstall the driver and restart - Win 7 detects new hardware and tries to install a driver, but fails and tells me to contact the manufacturer of any help would be appreciated thank you Dell XPS 2720.
Hi, I ran that the windows fix tool on the 4th time, it fixes the problem. I said the fix tool that I tried to burn a CD rather than reading one and this time it worked.
have satalite tv, how to connect my player blue ray sony bravia tv and sony to a wired ADSL internet connection,
What do you mean exactly when you say hacking people have constantly been in?
If you feel that your computer can be hacked, I recommend you install a good antivirus. You can install Microsoft Security Essential. This is a Microsoft free anti-virus program.
Hope this helps and let us know if you need assistance in the future. We will be happy to help you.
I need to install Flash Player on a computer that does not have internet access. The 'flashplayer18_d_install.exe' I copied everywhere that 'no Internet' computer wants to deal in the internet to do something and of course fails. I need a ins
I need to install Flash Player on a computer that does not have internet access. The 'flashplayer18_d_install.exe' I copied everywhere that 'no Internet' computer wants to deal in the internet to do something and of course fails. I need an installation file that won't connect to the internet. -help
Offline installers are displayed at the bottom of the Installation problems | Flash Player | Windows in the section "problems".
have implemented a wireless network private and pc is recognized by blue ray
Visit this link for more information on streaming media:
Getting started with streaming media
You can also post your question on one of the forums here:
Home Forum Thttp://social.answers.microsoft.com/Forums/en-US/vistamedia/thread/d14f81a2-9333-4939-be44-09165cac6f7e?prof=requiredheater
Man is the only animal that laughs and cries; because it is the only animal that is struck by the difference between what things are and what they should be.
Hello community of Sony
This is my first post, so please be patient with me
I have a Sony vaio laptop, the model name is VPCEG16FM
I've already restored to factory settings some days and everything is up-to-date and running smoothly. Except that... the Blu Ray disc player? DVD/CD works fine, but when I insert a Blu Ray disc, he jumps like two or three times and is unable to read. When I first bought this laptop of course all worked well but it's just darn blu - ray disc player and listen the * out of me. Some of my solutions was of course, restore to factory setting and a complete update of downloads. Then, after reading a few other blog posts, I've also tried going to the Device Manager and uninstall the cd/dvd drive and then restarting my computer. Reinstall it successfully on its own when restart the laptop but again, only the * blu ray disks are not read. My friend tried, also, what we call the function restore drivers? But it seemed very pointless lol... IM starting to think that the drive is actually just broken but if yes then would be not DVD and CD not work as well? Please Sony community! you are my last hope!
I would like to request more information. Is it on all Blu Ray titles? Have you tried to play the songs that works properly in the past?
I just bought the blu - ray BDP S-185 drive so that I can access the internet (netflixetc.) on my new samsung tv. I tried to connect to my wireless router, but repeat me my connection type iswired and the connection has failed. Can I connect this player to a wireless router or should it be connected to the router? Difficult because the router is in the basement and the television on the third floor. Can I use the separator on phonejack (existing in the 3rd and.) and connect the two phone and blu ray player or do I need a netgear typedevice to connect this player? Thank you in anvance understand help. Sorry, it's so rambled butI am very confused here!
Welcome to the community of Sony!
This Blu - ray player is the BIV (Internet Video base) base model and does not support the wireless Internet connection. I suggest that you use the Ethernet LAN cable to connect the player to your router/modem.
Thank you for your message.
Hello. My Blu - Ray player is a BDP-S3100. When on the home screen, streaming Netflix and Pandora, listen to music and even watch movies, my screen will turn black and the noise will go away maybe 5 seconds before returning. It does this constantly. He started doing this recently, in the last few weeks. It is said there is an update of the network, but also, my Blu - Ray does not connect to my internet. It is said that there is no password on my internet, when there is. It tries to connect and fails each time. It seems that everytime I turn on my Blu - Ray it was disconnected from the internet. I don't have any idea what is happening with the Blu - Ray.
Reset the unit to its default settings:
Any installation or advice I can do would help. When show us films in different rooms at the same time we drop our connections netflix or vudu. Can I turn on or off all the settings on my router that would help. I love this router have 35 Mbit/s on the internet high speed, so I don't think that's the problem. Range from 35 to 45 Mbps all the time. I don't know how to access my router settings and navigate so just need help on where to go and what to change if I can. You can help if you can. I have 3 laptops, wireless, two blue-ray media connected 1 printer.
Yes, there's a 1.0.01 and 1.0.02. If you use the media server, apparently 1.0.01 is a better bet. I do not use the media server and 1.0.02 works well for me.
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