Blue 11-r050sa stream: Headphone Jack problem

I bought two HP laptops stream

HP Notebook flow blue 27 November 2015 11 r050sa S/N (deleted content) P/N POH72EA laptop #ABU HP flow 11-r0001na purple 4 January 2016 S/N (deleted content) P/N POH70EA #ABU

There is a design problem with the audio output jack that I have the same problem on two different machines.

I was given to understand your a previous post that the problem was known on at HP.

Does anyone know if this problem has been resolved yet

When taking is home to cut the speakers, that the level sound so hard to hear even if low down by using an external amplifier to power the headphones

The only round work that I found is to just insert the plug until it connects to audio while the speakers are always connected. It is not good if you want to cut the sound from the speakers

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Hi @colin23erk,

Thanks for the clarification.  As you adjust the volume on your headphones do you accept that your problem has been solved?

Tags: Notebooks

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