blue screen after computer mode alarm watch

Hello, I get a blue screen after waking up from my computer Windows 7 sleep mode.  The message isblue problem signature: problem event name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 locale ID: 1033 additional information about the problem: BCCode: 116 BCP1: FFFFFA80068823E0 BCP2: FFFFF880057E7394 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7601 Service Pack: 1_0 product: 256_1.  Can anyone help?

Hi Jaycee,

Blue screen errors can occur if a problem causes Windows 7 to stop or restart unexpectedly. You might see a message that says: "Windows was arrested to avoid damaging your computer."

These errors can be caused by hardware and software issues, and it can be difficult to solve the problem. The following methods and tools can often help get Windows running again.

I suggest you remove all external devices except the keyboard and mouse and check if it helps.

 

 

Please follow the methods and the update below us on the State of the question.

 

Resolve stop (blue screen) error in Windows 7:

http://Windows.Microsoft.com/en-GB/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

Note: When you restore the system to a previous state, programs and updates installed later will be deleted.

Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

Warning: Before performing a reinstallation of Windows 7, should be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before you reinstall the operating system.

You can also download the last dump file so that we are able to help you. C:\windows\Minidump

 

You can use Windows Explorer and copy the dump files to your desktop or your personal documents folder. Then download them to your Sky Drive folder.

 

If you are not able to find the dump file, and then check if it has been activated. To so proceed as follows:

 

a. click Start, point to settingsand then click on Panel.

b. double-click on System.

c. click on the Advanced tab and then click settings under start-up and recovery.

d. in the Write debugging information list, click on image partial memory (64 KB).

 

For reference:

 

Send a copy of your dump file in a shared file on your disc of sky with a link here.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

To change the folder location for memory dump files, type a new path in the dump file box (or in the directory of small box discharge, depending on your version of Windows). You can go through the link for more information

http://support.Microsoft.com/kb/254649

 

 

I hope that the information above helps you.

Tags: Windows

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