Blue screen after the installation of the Radeon HD 3450 video card driver
Original title: I get a blue screen on vista after installing the drivers for my radeon HD 3450 graphics card, windows 7 works very well
Hi all, hoping someone can direct me towards a solution...
Have a 2.8GHz Celeron RAM 2 GB machine, install videocard ATO Radeon HD 3450 AGP.
Equipped with Windows Vista 32-bit, install ATI driver from the ATI site, all installs OK but on reboot, we get BSOD.
HOWEVER, same machine, running Windows 7 Professional, all installs them and works fine! (it is the same driver ATI for Vista and 7).
We tried a new installation of Vista, even tried Vista business and Enterprise editions. Same results.
Latest system drivers and not BIOS updated avaialable. Vista installation had Enterprise with SP1 and enterprise with Service Pack 2 included.
I have google, downloaded ATI drivers, reloaded OS and drivers, and little matter what we try Vista causes BSOD and 7 works very well!
If we try the latest beta version of the ATI driver, he refuses to detect the card in Vista, everything works fine in Win 7.
Any suggestions? Please? !!
Hello
Try to start the computer in safe mode. Check out the following link.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
You can try to disable the video card. Follow the steps.
(a) click Start.
(b) in the Search tab, type devmgmt.msc and press to enter.
Expand c) display adapter and right-click on the Radeon HD 3450 video card.
(d) click on disable.
(e) now, close the Device Manager window and restart the computer.
(f) attempt to start the computer in normal mode.
(g) go to control panel.
(h) select programs, and then click programs and features.
(i) select the package for the ATI Radeon HD in the list and uninstall it.
(j) restart the computer.
(k) to start the computer in normal mode.
(l) go to the Device Manager.
(m) right click on the graphics card.
(n) to select Properties, and then click the driver tab.
(o) now click on roll back driver and check with the question.
You can also check out the following link to download and install the two packages from the link.
If you are using Windows Vista 32-bit, see the link.
http://support.AMD.com/us/gpudownload/Windows/legacy/pages/legacy-radeonaiw-Vista32.aspx
http://support.AMD.com/us/gpudownload/Windows/legacy/pages/legacy-radeonaiw-Vista64.aspx
You can provide us the mini dump file. We can analyze the mini dumps if make you it available to the Skydive or other file sharing sites (such as Media Fire). If you have problems downloading the mini dumps copy
for the office or in the Documents folder and download them from there.
ZIP or download the content of the C:\Windows\minidump
Use in parachute to download files and post photo/screenshot.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65
Tags: Windows
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