Blue screen Code: 1000007e - unable to start

original title: BSOD on Vista, can use in safe mode but cannot use normally

When turning on my computer is loading on the screen of the user, it will also load profiles but shortly after to go on a profile, it will be the BSOD.
It starts in safe mode, I did some tests for viruses, malware and spyware and nothing came.
This happens every time that apart from the occasional windows got the message, after having clicked on search for solutions, nothing else appears and later, it blocks again.

Data indicated:
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.0.6002.2.2.0.768.2
Locale ID: 2057

More information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 040E0002
BCP3: A32C2C80
BCP4: A32C297C
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Operating system: Windows Vista

Hello

Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites.

ZIP or download the content of the C:\Windows\minidump

Use SkyDrive download collected files and after shot/screenshot.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

-------------------------------------------------------------------------

Also this, so you can see the probable bluescreens.

Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
(also Windows 7)
http://www.winvistatips.com/disable-automatic-restart-T84.html

===========================================================

The system has RAID? If so, it's also very suspicious.

This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my generic
methods in the next message and then return to the if necessary troubleshooting tool.

Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
spyware/security programs.

When you get to the pilot and sections of the memory of the troubleshooter check the following message to
update drivers and memory test and then return to the troubleshooter if necessary.

BCCode: 7F 0x0000007E which is also 0x1000007E

Cause

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. TO
interpret, you must identify which exception has been generated.

Common exception codes are:

  • 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.

For a complete list of exception codes, see the Ntstatus.h file located in theinc directory
the Microsoft Windows Driver Kit (WDK).

Solve the problem

If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

  • Make sure you have enough disk space.
  • If a driver is identified in the bug check message, disable the driver or check with the
  • Reference of the manufacturer for driver updates.
  • Try changing video cards.
  • Check with your hardware vendor for updates to the BIOS.
  • Disable the BIOS memory options such as implementing caching or shading.

If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2
(the address of the exception) must identify the driver or function that caused the problem.

If the exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system
has been launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly,
Make sure that a kernel debugger is connected and the system is booted with the Switch/DEBUG .

In case of exception code 0 x 80000002, the trap frame provides additional information.

If you do not know the specific cause of the exception, consider the following questions:

  • Hardware incompatibility. Make sure all new hardware that is installed is listed in the
  • List of Microsoft Windows Marketplace tested products.
  • Service driver or defective peripheral system. A service driver or defective peripheral system can be
  • responsible for this error. Hardware problems, such as the incompatibilities of the BIOS, memory, conflicts
  • and IRQ conflicts can also generate this error.

If a driver is listed by name in the bug check message, disable or remove that driver. Disable
or remove drivers or services that have been recently added. If the error occurs during startup
sequence and the system partition is formatted with the NTFS file system, you may be able to use safe
Mode to rename or to delete the faulty driver. If the driver is used as part of the system startup procedure
in Safe Mode, you must start the computer by using the Recovery Console to access the file.

If the problem is associated with Win32k.sys, the source of the error may be a third remote
control program. If this software is installed, you can remove the boot of the computer service
by using the Recovery Console, and then by removing the offending system service file.

Check the system log in Event Viewer for additional error messages that might help identify the
device or the driver that generated the bug check 0x7E.

You can also disable memory cache BIOS may try to resolve the error. You should also
Run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system.
For more information about these procedures, see the manual of your computer.

The error that generates this message may occur after the first reboot during Windows Setup, or
Once the installation is complete. A possible cause of the error is lack of disk space for installation and system
BIOS incompatibilities. For problems during the installation of Windows that are associated with the absence of disc
space, reduce the number of files on the disk drive hard target. Find and delete any temporary
the files that you do not have to have files hidden Internet, backup application and.chkfiles files that
contain fragments of file saved to disk scans. You can also use another hard drive with more drive
free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

BCCode: 7F 0x00000007E who is also a 0x1000007E<-- read="" this="">
* 1141.html? order = votes http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E-

----------------------------------------------------------------------------------------------------------------------

Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

MyEventViewer - free - a simple alternative in the standard event viewer
Windows. TIP - Options - Advanced filter allows you to see a time rather
of the entire file.

http://www.NirSoft.NET/utils/my_event_viewer.html

Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples:

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format:

Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

It is an excellent tool for displaying the blue screen error information

BlueScreenView scans all your minidump files created during ' blue screen of the.
death ' crashes and displays information about all accidents of a table.
Free

http://www.NirSoft.NET/utils/blue_screen_view.html

BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
However, there are other causes.

You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

You can try a system restore to a point before the problem started when one exists.

How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

-------------------------------------------------------------------------

Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

The log can give you the answer if there is a corrupted driver. (Does not work
tell all possible driver issues).

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

-------------------------------------------------------------------------

Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

-------------------------------------------------------------------------

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233

Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htm

Understanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692

Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033

-------------------------------------------------------------------------

In some cases, it may be necessary.

The Options or Vista recovery disk Startup Repair

How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

I hope this helps.

Tags: Windows

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    -------------------------------------------------------------------------

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    Here are some gibberish of Microsoft on this message:

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    Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

    http://www.ImgBurn.com/

    Here are some instructions for ImgBurn:

    http://Forum.ImgBurn.com/index.php?showtopic=61

    It would be a good idea to test your bootable CD on a computer running.

    You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

    When you start on the CD, follow the instructions:

    Press any key to boot from CD...

    Installing Windows... going to pronounce.

    Press 'R' to enter the Recovery Console.

    Select the installation that you want to access (usually 1: C:\WINDOWS)

    You may be asked to enter the password (usually empty).

    You should be in the folder C:\WINDOWS.  It's the same as the

    C:\Windows folder that you see in Solution Explorer.

    The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

    For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

    A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

    In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

    Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

    Assuming your boot drive is C, run the following command:

    CHKDSK C: /r

    Let chkdsk finish to correct the problems, he could find.

    It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

    You must run chkdsk/r again until it finds no error to correct.

    Remove the CD, and then type "exit" to exit the RC and restart the computer.

    You have not to set the BIOS to boot the disk HARD since the CD won't be.

  • BSOD Shut-down on blue screen Code 9f

    I also encounter this everyday, several times, as the PC goes into sleep mode.  Here are the basic BSOD report:

    Dump File Crash Time Bug Check String Bug check code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused by the driver Caused by address Description of the file Name of the product Company Version of the file Processor Name of the computer Full Path Number of processors Major version Minor version
    031510-37343 - 01.dmp 2010-03-15 20:08:47 DRIVER_POWER_STATE_FAILURE 0x0000009F 0 x 00000003 0x86a18b60 0x80d8adb0 0x874462f8 Ntoskrnl.exe Ntoskrnl.exe + d1574 NT kernel & system Microsoft® Windows® operating system Microsoft Corporation 6.1.7600.16481 (win7_gdr.091207 - 1941) 32 bit   C:\Windows\minidump\031510-37343-01.dmp 2 15 7600

    What is frustrating is that I have only one device (NIC) with a status of power tab and is disabled.  Also, when I did a search on the Internet for each of these four parameter codes reported, none of them have been found. I guess the stamped are perhaps the spell name of
    special devices in the order more likley to less likely candidate as the cause of the closure.

    It is an older machine, but all the drivers and BIOS are the latest available. (GigaByte 8I1000PE). I built it myself and there work very well under WinXP SP1 - SP3. Feeding is 550W. All cards are 'green', and less than half of the locations are full. MS has had a few KB patches for problems of closure. Installed, but no difference. Nothing wrong with my 4 GB RAM DDR800 Corsair, bonus either. I understand that there is a problem with NTOSKTNL.exe for over ten years.

    Other ideas that the few valuable I see here and on the TechNet site appreciated.  Curiously, however, most of the concerns has to do with laptops. Mine is a desktop - which should have far fewer problems of POV material.

    THX.

    P.S. If anyone really wants another 10 pages of dump diagnostic, let me know.

    Hello

    This answer is for Vista and Windows 7, but XP is very similar. If you need specific
    See the XP forums XP Help.

    XP answers forums
    http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

    This "might" be a power problem, even if it's not the most common cause.

    9F is probably a driver issue. Security/antivirus/antispware programs can also cause these issues.
    Have you added the recent devices or the updated drivers - don't forget to check in the Windows updates to see
    If a driver has been updated before this happen. This can also be caused by a loose card or cable
    and even a weak power supply.

    This error means that a driver does not properly support the power state. Check in Control Panel - device
    Manager to ensure that the drivers are not stop during sleep - double-click adapter - NETWORK adapter
    and WIFI - healthy and others - tab power management - uncheck allow the computer to turn off.
    Maybe the only has a problem.

    Start - type in the search - find MSCONFIG in top - right, click on – RUN AS ADMIN

    General tab - tick this box start Diagnostic - APPLY / OK - REBOOT

    Try it now. If the computer still blue screens thinks that video driver. Otherwise think the card NETWORK, Wifi, sound, or...
    (and it might still be video interacts with something else). See following message for my
    generic driver update methods.

    BCCode: 9F 0x0000009F
    * 1167.html? order = date http://www.faultwire.com/solutions-fatal_error/Driver-Power-State-Failure-0x0000009F-

    MyEventViewer and BlueScreenViewer utilities may provide additional information to help.

    ==========================================

    To solve the problems of the side sleep/wake extended.

    Shoot sleep problems - hibernation
    http://www.computerperformance.co.UK/Vista/vista_hibernate.htm

    How to solve a problem of Mode for Vista and find a Solution
    http://www.Vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

    How to enable and disable Hibernation
    http://www.Vistax64.com/tutorials/165508-hibernation-enable-disable.html

    How to restore the default power in Vista (and then go back and change as you wish)
    http://www.Vistax64.com/tutorials/198047-power-plan-restore-default-settings.html

    How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista
    http://support.Microsoft.com/kb/950686

    May need to reset all to default power settings and then place back as you prefer.

    ===========================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------
    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free

    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
    program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Blue screen BCCode: 1000007e at startup

    I've decided to upgrade to windows 10 to try it. I like it and back downgraded to windows 7 Configuration section then updates now whenever I get to the part of the flag of my computer not start I get a blue screen. I can go into safe mode fine that how I'm typing this.

    I've read about it and they said to do a new install of windows 7 I have rather not if can. So I'm in safe mode, how can I fix this problem, I tried startup repair and I have no system restore or the image of the restore points for some reason any. Everything in safe mode works fine.

    Here's what I got when I'm in safe mode, first time

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    More information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFF80000003
    BCP2: FFFFF88002D1002D
    BCP3: FFFFF880009A9328
    BCP4: FFFFF880009A8B80
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\051416-72774-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-85925-0.SysData.XML

    Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\system32\en-US\erofflps.txt

    So is there anything I can do instead of reinstalling windows 7 to fix the blue screen?

    Thanks for the outfit in advance, I am not great with computers

    You had an accident in December, it's January and the other in may so not a serious problem, but it is related to avkmgr.sys pilot of the Manager of Avira GmbH

    I would remove it years use MSE in its place.

    http://www.Microsoft.com/security_essentials/

  • Blue screen. Windows does not start. Even on Safe Mode!

    When I turned on my laptop the windows logo and everything is in place. But then comes the black screen and ask the options to start windows normally, start in safe mode, ect. I chose to start normally, then a blue screen appears which says that the computer has shut down to prevent damage. He said that I had to disable all anitivirus and other things that I don't have to read. I tried every other selection as start in safe mode, start in safe mode with command prompt, in the other options, I get the same blue screen. I really need to get this problem fixed. I have no CD of installition XP, I have no CD of restoration, I have nothing to work with, so I just need to know a way around it.

    There is no magical way around that without any installation disc. Most laptops come with a picture of factory restore on a special partition on the hard drive. The factory restore process is normally called by pressing a key of function (such as F11) to start the computer. There will be a message as to what function key press the screen when you start your computer. You can also consult the manual of your computer or the computer mftr.'s site, or contact technical support to learn how to restore your computer if you plant from each computer mftr. He does it differently - sometimes even between models.

    These machines also generally have a utility to create physical recovery disks in case the hard drive needs to be replaced or the factory restore image is somewhat damaged. If you have not created the recovery image recovery physical and damaged disks, contact technical support of computer mftr. to order a set of recovery disks. It is normally very expensive, around $20-25.

    Before you try to restore the computer, you must determine if the material is good. You can test yourself:

    http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

    A good troubleshooting step is to start with a Linux Live CD. I like Knoppix, but there are others. This has two advantages: 1) if the system works, you can back up all the data that missed your last backup; and (2) with the machine running Linux allows to determine whether the problems are caused by software or hardware. If the machine is unbearably slow and/or Linux cannot run correctly, you know that the hardware is at fault. If the machine behaves perfectly under Linux, you know that the software (Windows) is at fault.

    If the equipment is faulty, if you replace it or not depends of which component is bad and the age of the machine.

    If the material is good (maybe Windows has been severely infected with a virus/malware and that's why he no longer starts for example), then perform a restore if you plant using any method has been provided by the computer laptop mftr.

    If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).
    MS - MVP - Elephant Boy computers - don't panic!

  • Only get a blue screen on the desktop after starting the computer.

    Original title: after the empty office startup

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas: Windows Vista operating system - why only empty office display blue screen with no program icon shows the office after the computer starts?

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Hi osterjo,

    1. When did you start to question?

    2. you remember to make changes to the computer before this problem?

    I suggest to start the computer in safe mode and check if it works very well.

    To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start in safe mode select and press to enter.

    Check out the link for more information on starting your computer in SafeMode below:

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Please return back with the results to help us continue with troubleshooting.

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Blue screen code BC 19

    Problem event: blue screen
    OS version: 6.0 6001.2.1.0
    Locale ID: 1033
    Collection 19 BC
    BCP1 00000020
    P2 857DB3D8
    P3 857DB3F0
    P4 08030007
    Service Pack 1.0
    Product: 768_1

    mendel209,
    Thank you for visiting the Microsoft Answers community forum.

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
    http://support.Microsoft.com/kb/958233

    If you would like more information, please post back with more information on what exactly the computer when the blue screen comes - is he playing a game, or online, or run an application or sitting idle or start upward, etc..  What is the brand and model of the computer and the version of Vista you have.  When do you have the problem begins and all changes made to the hardware or software recently.

    Thank you

    Gloria
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • My computer has the unmountable_boot_volume blue screen but I can't start in safe mode or anything so how to fix it

    Well went to work on my computer, he had a blue screen with the error unmountable_boot_volume.  I had my laptop out and google I tried everything, but it won't let me boot into safe mode or do any of the options that appear when you press F8.  What can I do?

    Hello

    1. What is the full error message do you get?

    2. What are the troubleshooting steps you tried to solve the problem?

    3. don't you make changes to the computer until the problem occurred?

    I suggest you to try the steps below and check if it helps.

    Method 1: Unmountable Boot Volume: http://support.microsoft.com/kb/555302

    More information: Advanced Troubleshooting for General startup problems in Windows XP: http://support.microsoft.com/kb/308041

    Hope this information is useful.

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