Blue screen error crash, caused by drivers: ntoskrnl.exe, Wdf01000.sys and tcpip.sys

original title: Blue error screen, accident of death caused by drivers: ntoskrnl.exe, Wdf01000.sys and tcpip.sys

I currently own an Aura of Alienware Dell, it's an amazing computer. The only problem is that I had a lot of problems, I was able to permanently fix all except this issue. I'll randomly crash blue screen, usually it doesn't happen often and it is normally not triggered by something specific, rarely it will crash at startup. I was able to download an application that can read the cache/dump blue screen crashes:

34 accidents

one was caused by Wdf01000.sys

three was a result of tcpip.sys

and all the rest of ntoskrnl.exe

I don't know what caused it, I've had this computer for about a year now and I've never had this problem before. I don't remember an update of the cause, or by downloading any strange apps, downloads or viruses. (I had wiped my computer about 3 months ago)

I don't know too much about software,

Any help is appreciated.

Hi bloo532,

1. what application did you use to read dump files?

2. did you of recent changes on the computer?

It resembles that of the driver on the computer is causing the blue screen.

Check if the problem persists in safe mode.

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Restart the computer to return to normal mode

Also make sure that all drivers are up to date on the computer.

See the link below and try them the steps mentioned, check if it helps.

Resolve stop (blue screen) error in Windows 7

http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

 

If the previous step fails, then you will need to provide the minidump files.

Use SkyDrive download collected files and after shot/screenshot.

http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • [SOLVED] ATI HD series random blue screen error: error 0x0000007e ntoskrnl kb965494

    [Problems]
    Fixes random maps of BSOD blue screen of death ATI HD Series - spontaneous different random BSOD error codes every time
    Solves problems with his SoundBlaster X - FI (on board and add the map) extreme gamer - Sound sound seriously jerky or cut sharply off the coast
    Solves delays random system - system shuts down randomly for no apparent reason
    Solves the problems of disconnected Steam - quite noticeable in Call of Duty 4 Modern Warfare 2
    Resolved A of Call of Duty 4 Modern Warfare 2 in delays play random or falling of the game so that your game. Usually, when first start the game. Not having not NAT enable may cause a similar delay as well.
    [Source of problem]
    The problem is with an older driver a new loading equipment when you first load the operating system from Microsoft. Shame on you, Microsoft.  6 weeks to understand it and it is CLEARLY without Microsoft. Sorry, but none of the NDA here.
    Its a simple problem, yet almost impossible to find. Catalyst install Manager - ATI HDMI Audio Device will add an Audio device rather than to replace the device driver Audio HDMI Microsoft load the OS installation stage. Or the pilot is ignored all together because Microsoft has already loaded a driver installation for this device.
    [Clean Install FIX]
    When you install the ATI Catalyst 10.6, use the custom installation and exclude the HDMI Audio by unchecking the box next to the HDMI Audio. Pilots still end upward in the ATI Catalyst install directory if you can note the ATI installation path. The problem is that ATI will add an HDMI high definition audio device, DOES not replace the Windows device already loaded. Or may not charge a second device. Whatever it is, it uses the Microsoft device driver.
    Updated driver software with the driver - Microsoft high definition Audio Device driver ATI manually following the instructions below.
    [Windows OS already loaded FIX]
    -Device Manager-
    Manage driver updated using computer-> right click-> appliances-> sound-> right click HDMI high definition Audio Device-> update driver and browse to the directory of ATI (check include subfolders).
    Also noticed the BIOS default settings cause problems of NB and DRAM. Overclocked to mount pressure on the system. Even if I adjusted the settings of the BIOS, I have always many BSOD until I updated the driver for high definition Audio Device from Microsoft with the ATI driver.
    Ubuntu ran without a single question before changes to accommodate the Windows 7 operating system. For some reason any Windows is picky about certain parameters so that Ubuntu 10.04 LTS loads and runs without a single problem.
    I have the logs memory.dmp and mini.dmp. Any help and any help appreciated :D
    After running through the following steps, the problem here is the ntoskrnl.exe causing several bugs (BSODS). Even if it's a problem with Vista, this problem occurs with Windows 7.
    • Event ID: 1001 Source: error checking
      The computer was restarted after a bugcheck.  The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff88000e34294, 0xfffff880031bda18, 0xfffff880031bd280). A dump was saved in the: C:\Windows\MEMORY. DMP. Report ID: 052310-17316-01.

      The computer was restarted after a bugcheck.  The bugcheck was: 0 x 00000109 (0xb3b7465eeb217b7e, 0xfffff80002d18cc0, 0xa3a039d898a4a950, 0 x 0000000000000001). A dump was saved in the: C:\Windows\MEMORY. DMP. Report ID: 052110-23197-01.

    OS: Microsoft Windows 7 Ultimate 64 bit
    Antivirus: Microsoft Windows Security Essentials
    Motherboard: Gigabyte GA-890FXA-UD5
    RAM: 8 GB CORSAIR DDR3 4 GB 1333 MHz CORSAIR TW3X4G1333C9A TWIN

    Video: Diamond ATI Radeon HD5850 1 GB DDR5

    PROCESSOR: AMD X 4 965BE
    HD: Hitachi 1 TB HDE721010SLA330 S/N MS03G16K
    PS: Antec EarthWatt 750W PSU V2.3
    KB: Logitech G15
    Mouse: Razer Deathadder 3.5 G
    Gamepad: Belkin n52te
    First try to solve this problem:
    Fresh OS loaded and BSOD immediately after the restart. Reason or details is unknown because of the immediate reboot without a kernel image. No events logged in Windows event logs with error checking information.
    At ran Windows Update for the current patches. Random BSOD on restart.
    Load the ATI Catalyst 10.4 Suite for Windows 7 (64-bit). Random BSOD on restart.
    Problem again when the system is stopped and started. Chances are THAT BSOD will occur without emptying the core or the mini writing.
    Run the checker - 90% chance of BSOD
    Ran Check Disk - seems to be stuck on stage 4 'verification data file' 57531 63472 processed files. 01:05: PM 05/21/2010 FAIL stopped here 13:44

    Second attempt to solve this problem (low-level format):

    Using Hitachi tools - http://www.hitachigst.com/hdd/support/download.htm Drive Fitness Test - Switch BIOS from AHCI to IDE to access the SATA drive.
    Quick Test results - HDE721010SLA330 successfully completed / Disposition Code = 0x00
    Clear the result of the boot record - 0x00
    Wipe the drive (drive clean takes time for 1 to ~3.5 hours) / 17:07 Media Analysis / 20:20 hours of fact and change the outcome - success 0x00

    Updated the BIOS with F2 14/05/2010 (CPU compatibility improve)
    Press DELETE to enter BIOS F8 to enter the Q - Flash insert USB Thumb Drive (a drive if no floppy is in system) select the file
    Change the BIOS settings-
    Integrated Peripherals-
    OnChip SATA Type [Native IDE] change on [AHCI]
    (No Option for this) F6 for drivers to be loaded in Pre-os Windows 7 64 bit

    Install Windows 7 Ultimate 64 bit at 21:02 / Installer Reboot 21:14 / end of installation restart 21:18 / finalised result 21:21 - GOOD

    Install the driver USB 3.0 NEC 21:22 - result - GOOD
    Automatic update added KB978601 (pending reboot) and KB979309 - result - GOOD

    Install the network drivers Realtek Lan_win7 - result - GOOD

    Install win7_chipset (installed ATI Catalyst install manager 03.00.0765) 21:30 - result - BSOD KERNEL DUMP RENOWNED MEMORY. DPM at 5212010935PMMEMORY. DMP

    Hitachi configured disk requires reboot (stop for cold start) - 21:37 - result - connected

    Install Microsoft Windows Security Essentials 64 bits 21:43 d/l latest and scan / to 21:49 results - GOOD

    Shutdown - 21:51
    Power - result - GOOD
    Install ATI 10-4_vista64_win7_64_dd_ccc_wdm_enu (taken from the site of AMD ATI) start 21:59 / 22:01 need to restart (close) - result - GOOD
    Windows Installer wants to make changes - C:\window\SysWOW64\msiexec.exe/x {72736F5F-520 d - 472-A - 88 - 7 B 0 ERRRR it went away on its own.} Closing - 22:05 /qn REBOOT = really delete<---- came="" up="" again="" after="" cold="" start.="" think="" it="" had="" something="" to="" do="" with="" ati="" registration="" window.="">

    Install Google Chrome - result - GOOD

    Install Fusion - 2.0.1.117
    Install AMD OverDrive 3.2.1.0439 utility - Enable AMD Smart profiles -.
    Shutdown
    Power - result - GOOD
    Install the G15 - result - GOOD
    Install Windows Ventrilo 3.0.5 x 64-GOOD
    Install the Steam Client

    Install COD4MW2

    Change the settings to save energy for the computer to never sleep.
    22/05/2010
    Install gtalk, gApps
    Up to 08:57 05/22/2010 BSOD Mini dump.

    Dmp kernel that is renamed to 5222010857AMMEMORY. DMP

    BSOD more 2s on 2 days.

    Hello

    Check this thread for more information on using BlueScreenView, MyEventViewer and other methods of
    Troubleshoot the BlueScreens - top two responses.

    http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/8df6485a-50cc-4cdc-BE3E-0f05c7745117

    ===========================================

    The material is highly suspect!

    Since you reformatted and reloaded Windows this indicates that the problem is either material or a
    very basic pilot who has been reloaded - video/display, network/WiFi, sound, possibly 3rd party
    mouse or keyboard, BIOS, chipset and other low level drivers.

    This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
    may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
    can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my generic
    methods in the next message and then return to the if necessary troubleshooting tool.

    Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
    Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
    spyware/security programs.

    When you get to the pilot and sections of the memory of the troubleshooter check the following message to
    update drivers and memory test and then return to the troubleshooter if necessary.

    ------------------------------------------------

    Even if you have some of these here tried a fairly complete convenience store just in case.

    BCCode: 7F 0x0000007E

    Cause

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. To interpret it, you must identify which exception has been generated.

    Common exception codes are:

    • 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.

    For a complete list of exception codes, see the Ntstatus.h file located in the directoryInc. of the Microsoft Windows Driver Kit (WDK).

    Solve the problem

    If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

    • Make sure you have enough disk space.
    • If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
    • Try changing video cards.
    • Check with your hardware vendor for updates to the BIOS.
    • Disable the BIOS memory options such as implementing caching or shading.

    If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.

    If exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system was launched with the/nodebug. switch. This problem should occur infrequently. If it occurs repeatedly, make sure that a kernel debugger is connected and the system is booted with theSwitch/DEBUG .

    In case of exception code 0 x 80000002, the trap frame provides additional information.

    If you do not know the specific cause of the exception, consider the following questions:

    • Hardware incompatibility. Ensure that any new hardware that is installed is listed in the list of the products tested Microsoft Windows market.
    • Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.

    If a driver is listed by name in the bug check message, disable or remove that driver. Disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.

    If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the service by starting the computer by using the recovery and then Console by removing the offending system service file.

    Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x7E.

    You can also disable memory cache BIOS may try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.

    The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved.chk, which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

    BCCode: 7F 0x0000007E<-- read="">
    * 1141.html http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E-

    -----------------------------------------------------

    BCCode: 109 0 x 00000109

    Cause

    There are generally three different causes for this bug check:

    1. A driver has deliberately or inadvertently modified kernel of criticism or data code. Microsoft Windows Server 2003 with Service Pack 1 (SP1) and later versions of Windows for computers x 64 do not allow the kernel to be debugged, except through authorized hot patches from Microsoft. For more information, see policy patch for x 64 systems.

    2. A developer tried to set a normal kernel breakpoint using a kernel debugger which was not attached when the system is started. Normal breakpoints (bp) can be defined only if the debugger is attached to the start time. Processor breakpoints (ba) can be defined at any time.

    3. A physical corruption has occurred. For example, the kernel code or data could are stored in memory has failed.

    BCCode: 109 0 x 00000109<-- read="">
    * 1262.html http://www.faultwire.com/solutions-fatal_error/modification-of-System-Code-or-a-Critical-Data-0x00000109-

    --------------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers to 7 (update drivers manually using the methods above is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Get the blue screen Error Message: 0x116_TdrBCR:2_Tdr:2_IMAGE_nvlddmkm.sys and Vista crashes

    Original title: crashing in Vista, something with the drivers I think

    At startup, I see a message that says: Media test failure.  I can sometimes to vista in normal mode, but then it's a matter of time (not too long usually) before the screen flickers and goes black.  I then turn off the power and restart.  Once it says graphics driver NVIDIA has stopped working properly, I've updated my driver and now it says it's working properly, but I still have the same problem.  My bucket of blue screen error is: 0x116_TdrBCR:2_Tdr:2_IMAGE_nvlddmkm.sys any help will be greatly appreciated

    Hi zambetti,.

    Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This error indicates that an attempt to reset display driver and recover a timeout failed.

    Check out the link:

    http://msdn.Microsoft.com/en-us/library/ff557263%28VS.85%29.aspx

    Since you've already tried to update the Nvidia drivers, you can try to uninstall and reinstall the same check.

    You can try to uninstall and reinstall all the programs and features Nvidia drivers and Device Manager.

    Step 1:

    Uninstall the audio drivers from programs and features

    a. click on start

    b. type appwiz.cpl in the start search

    c. search for all driver packages, Nvidia, right click and uninstall.

    Step 2:

    Uninstall the drivers from Device Manager.

    a. click on start

    b. type devmgmt.msc in search, and then press enter

    c. in find Manager device for the device, right-click on it and select the option uninstall.

    After you remove the drivers of these two places, you can try to remove the NVIDIA folder and restart to see if that solves the problem after I installed the generic drivers.

    Step 3:

    To delete the folder:

    one. Click on start and Type C:\windows\system32\drivers folder in start search

    b. click on drivers and select nvlddmkm.sys

    c. right click and rename nvlddmkm.sys in nvlddmkm.sys.old. or delete.

    d. restart the computer and check.

    You can also check the manufacturer's website and download the latest drivers from Nvidia:

    http://www.nvidia.com/download/index.aspx?lang=en-us

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • blue screen caused by driver ntoskrnl.exe

    original title: BSOD caused by driver ntoskrnl.exe

    I received several BSOD for some time now, usually 1 day a week, I'll take 4-5 in a row.  They always come when I'm starting, often after installing something (a different application each time).  Uninstalling these does not help.  It never happened when already in a windows session.  I have updated all drivers listed on the HP (model 8540p) website.  Here is an example of a landfill; Each dump is the same with exception to Param 4 (and, of course, the time and filename)

    Bug Check String Bug check code Param 1 Param 2 Param 3 Parameter 4 Caused by the driver Caused by address
    IRQL_NOT_LESS_OR_EQUAL 0x0000000A 0 2 0 fffff800'032937 d 5 Ntoskrnl.exe Ntoskrnl.exe + 80640

    The other 'setting 4"of are
    fffff800'032877 d 5
    fffff800'032df7d5
    fffff800'0328e7d5
    fffff800'0328a7d5
    fffff800'0329c7d5
    fffff800'032cd7d5
    fffff800'032937 d 5

    Edit: format for moving things to adapt to changes.  Last digit of Param 1-3 are listed.  Figures are all zeros.

    .rar is fine.

    With the Windows Debugger (WinDbg) the minidump files show the driver who caused the accident is the CipcCdp.sys:

    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    Use! analyze - v to obtain detailed debugging information.

    Bugcheck A, {0, 2, 0, fffff800032d97d5}

    Failed to load image \SystemRoot\system32\DRIVERS\CipcCdp.sys, 0n2 error Win32
    WARNING: Unable to verify timestamp for CipcCdp.sys
    ERROR: Module load completed but symbols can be loaded for CipcCdp.sys
    Probably caused by: CipcCdp.sys (CipcCdp + 1bfa)

    The CipcCdp.sys, which is dated July 21, 2010, seems to be a driver for Cisco IP Communicator.

    Can you try to update or, if necessary, uninstall the Cisco IP Communicator software and see if the BSOD solve.

    Same driver, causing the crash even in the following link:

    http://www.SevenForums.com/crashes-debugging/149525-IRQL_NOT_LESS_OR_EQUAL-b-c-i-connected-2-monitors.html

    The Cisco IP Communicator software is unable to uninstall itself so if you are still experiencing a BSOD after update or uninstall please provide the files minidump resulting.

  • Error on Windows Vista blue screen about crash of hard disk after every 10-15 minutes.

    My system crashes after every 15 minutes showing this blue screen error. Since a few days before this error, hard drive, reading ability has been slowed a lot. When opening a disk or a file, it takes a lot of time compared to the normal fulfilment. After this blue screen, my system goes for a restart, then another error appears as hard drive not found. I use dell Studio and ran the diagnostic system and it too hard disk error found. Is it possible to solve this problem in my old hard drive with new replacement?

    Vista/xp have already installed software to transfer the BONES of one HD to another, if youre pc is

    a desktop computer, it's fairly easy. Or, install a new HD to the pc boot, enter the BIOS, install the vista installation cd,

    set pc to boot from the cd (1st boot priority) 2nd HD, save and exit. The installation menu to display, follow

    instructions, select 'format' of the HD and windows will automatically install.

    Or 2nd HD, installing under windows, go in run, type: diskmgmt.msc in msc, R.click on the new hard drive, create a

    partition, use the default settings in the wizard, once thru, re-click, select to format, once through exit msc.

    Back to run, type: XCOPY C:\*.* D:\/c/h/e/k/r are for everyone in the DOS window, once its through, the new

    HD has the old operating system installed. D: is the letter of new HD, if, in light of the others, then use instead... It works

    very well, but with a hard drive faulty, data could not get transferred, or it may be damaged...

  • Blue screen errors, hard disk crash and now the windows activation question

    These last six months, I had a problem of error frequent blue screen crash. Suddenly last month the drive crashed, hard my computer didn't load windows on several effors, finally the hard disk had to be changed. Reinstalled the operating system after copying the files of restoration for windows, now windows says is not a genuine copy. Now, today still crash blue screen error after from once again, he says that this window is not genuine. MT laptop is a sony vaio 3 years old and came with a preinstalled windows 7 licenses and the key that I use is one written behind the laptop on the microsoft certificate.

    He seems to have removed the incompatibility of CID at least.

    Please try activating suggestion of Andre now - the system is now simply say that it is out of time, require activation by telephone.

    activation by telephone (call of the operator)

    Click the Start button

    in the search box, type

    SLUI 4

    and press the Enter key

    Follow the instructions, but when asked what service you need the ansafone phone, don't answer - it should oblige the operator to answer, who can deal with you

  • Blue screen error caused by display driver igfx

    Origin: the title display driver igfx

    My Toshiba Satellite L305-S5907 started suddenly to do all kinds of crazy stuff, the screen was all distorted and it flickered and then it would break.  Then I had received a message indicating that the screen was confronted with a display driver igfx problem and had been recovered.  This has happened about 5 times and I was trying to see if I could get some info on the help and support page, and then the screen went black.  Now my laptop won't open at all.  I pressed the button 0 and holding it down and then through this recovery process and it will get so far and then a blue screen error appears and says that he is arrested for not to damage my laptop.  It is as far as I can get and it won't let me on my computer to get to the control panel or to download updates.  How can I return to my laptop to download the updates?

    Hi Tempol,

    Since then, you receive a bluescree and unable to boot in normal mode, you can try to boot from the Windows Vista full version installation disc and perform a startup repair.

    If restarting fails, then try a startup to restore the system from the installation disc.

    For more information, you can consult the following articles:

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    Startup Repair: frequently asked questions

    Hope this information is useful.

  • My computer crashes from time to time, and sometimes I have the blue screen errors.

    I am running Win 7 on a 2 years old HP Pavilion. I started having occasional blue screen errors, and some applications are a little weird. I haven't added anything recently except the recommended Windows updates. Now when I try to stop, it just display the closing, and I pressed the power switch. I tried to restore to an earlier time a few times in the last 90 days. Suggestions, or I need to reload Windows? If a reload is correct, can I charge for the recovery through my recovery cd partition?  My processor is an AMD Phenom 2.90 GB with 4 GB of ram, Win Home Premium software. Thank you... Joe

    I think that your problem is related to your wireless network connection.

    Send a copy of your dumpfile as a shared folder on your drive of sky with a link here.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    To get tips on how to configure your system to create dump files please read:
     http://support.Microsoft.com/kb/254649

    The dumpfile will be created in c:\windows\minidump. You may need to change your settings in Windows to be able to view the file. To show hidden files type Folder Options in the search box above the Start button and select view advanced settings and check that the box "display files and folders" and 'Hide protected operating system files' are not checked. You may need to scroll down to see the second element. You should also make sure that the box before "Hide extensions of known file types" is not checked.

    Please download and run the display driver and download a copy of the report he produced on your sky player
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    Please download copies of your system logs and Application of your event viewer on your sky drive and post a link here.

    To access the system log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window select Windows and the system logs. Place the cursor on the system, select the Action in the Menu and record all events as and give the file a name. Do the same for the application log.

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