Blue screen errors the problem points to the files Volsnap.sys or Classpnp.sys.

Last month, I had a series of blue screens.  The problem points to the files Volsnap.sys or Classpnp.sys.

I have a Dell Precision T3500, running 64-bit Windows 7 Prof.  The system is configured with RAID.

Sometimes rebooting the system in the middle of the night and sometimes it freezes while I work on that.  It is during the night to safeguard and Virus scanning using Trend Micro, which is the only type of trainer of spam on the system.

No idea on how to stop this would be really appreciated!  Thank you

Hello

Results verified BlueScreenView WinDBG / DumpCHK.

TrendMicro is most likely part of this question, as it is known to have caused or
make these problems worse. Uninstall it and run the removal tool to prevent
remains of troublecausing. The following recommendations to use during the test,
even better all the time.

TrendMicro removal tool
http://eSupport.trendmicro.com/pages/how-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

List of tools to clean/uninstall anti-malware programs
http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

------------------------------------------------------------

Here's what I use and recommend: (these are all free and very effective versions.)

Avast and Prevx proved extremely reliable and compatible with all I have
launched on them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
Operation of the network.

Prevx - Home - free

Windows Firewall

Windows Defender (is not necessary if you use MSE)

Protected IE - mode

IE 8 - SmartScreen filter WE (IE 7 phishing filter)

I also IE always start with asset if filter InPrivate IE 8.
(It may temporarily turn off with the little icon to the left of the + bottom
right of IE)

Two versions of Avast are available 6.x and 4.8 x

Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
disabled - click OK
http://www.avast.com/free-antivirus-download

Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
Finish those you don't use).
http://www.avast.com/free-antivirus-download#TAB4

Or use Microsoft Security Essentials - free
http://www.Microsoft.com/Security_Essentials/

Prevx works well alongside MSE or Avast

Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/   <-->
http://info.prevx.com/downloadcsi.asp  <-->

PCmag - Prevx - Editor's choice
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
(not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
never find anything of note that I started to use this configuration.

http://www.Malwarebytes.org/

==========================================================

The Bug_Checks were D1 (19 long happened if he should really
do not be in the mix) and CAUSE volsnap.sys classpnp.sys which are
Components of Windows, which means something else led in error.

1. Uninstall TrendMicro as it has a role - is not enough to just disable
such that it will still load chunks of itself in memory.

2 Volsnap.sys is the Windows volume shadow copy driver and disk problems
or other corruption could be at stake. Classpnp.sys is the SCSI class system
dll checking and disk problems will affect the it. Run SFC/scannow, and then
Checkdisk (chkdsk /f r).

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

sfc/scannow

How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

Then run checkdisk (chkdsk).

How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html

=========================================================

Other troubleshooting methods:

BCCode: D1 0x000000D1

Check these KB

Stop error when you resume a computer that is running Windows 7 or Windows Server 2008 R2
from sleep or standby extended: "STOP: 0x000000D1".
http://support.Microsoft.com/kb/978982

Stop error on a computer based on Windows Server 2008 R2 or Windows 7 during operation
system uses a storport virtual miniport driver to save a dump file or a file of hibernation: "0x000000D1.
http://support.Microsoft.com/kb/2320550

Those 7 other KB Articles are available
http://support.Microsoft.com/search/default.aspx?mode=a&query=0x000000D1&SPID=14019&catalog=LCID%3D1033&1033comm=1&Res=10

--------------------------------------------------

Think video drivers especially if it may be others. Refer to the section of driver in my generic bluescreen
methods of troubleshooting below. BIOS, low and antispyway/antivirus/security chipset drivers
programs may also cause this. Check the resolution of the problems and when you get to the pilot and sections tests memory refer to the generic methods in the next message and then returns to the resolution of problems
If necessary.

Cause

A driver tried to access a pageable (or that is completely invalid) address while the IRQL was too high.

This bug check is usually caused by drivers who used a wrong address.

If the first parameter has the same value as the fourth parameter, and the third parameter indicates a runtime operation, this bug check was probably caused by a driver who was trying to run code when the code itself has been paginated outside. The possible causes for the error page are:

  • The function was marked as pageable and was operating at an IRQL higher (including obtaining a lock).
  • The function call was made to a function in another pilot, and that this driver has been unloaded.
  • The function was called by using a function pointer that was an invalid pointer.

BCCode: d1 0x000000d1<-- read="" this="">
* 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-

=========================================

Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

http://www.NirSoft.NET/utils/my_event_viewer.html

-------------------------------------------------------------------------

Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples:

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format:

Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

It is an excellent tool for displaying the blue screen error information

BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free

http://www.NirSoft.NET/utils/blue_screen_view.html

BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.

You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.

How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.html

You can try a system restore to a point before the problem started when one exists.

How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html

-------------------------------------------------------------------------

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228

The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html

-------------------------------------------------------------------------

Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

Installation and update of drivers to 7 (update drivers manually using the methods above is preferred
to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

-------------------------------------------------------------------------

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htm

Understanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692

Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033

-------------------------------------------------------------------------

In some cases, it may be necessary.

Startup Options recovery or Windows 7 disk repair

How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.html

How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.html

How to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

I hope this helps.

Tags: Windows

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    for the office or in the Documents folder and download them from there.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive download collected files and after shot/screenshot.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    ==================================================================

    BCCode: D1 0x000000D1

    Think video drivers especially if it may be others. Refer to the section of driver in my credits
    methods of troubleshooting blue screen below. BIOS, chipset of low level drivers and
    antispyway/antivirus/security programs can also cause this. Check the resolution of the problems and
    When you arrive at the driver and tests of memory sections do reference to generic methods in following
    message and then back to the if necessary troubleshooting tool.

    BCCode: D1 0x000000D1

    Cause

    A driver tried to access a pageable (or that is completely invalid) address while the IRQL was too high.

    This bug check is usually caused by drivers who used a wrong address.

    If the first parameter has the same value as the fourth parameter, and the third parameter indicates a runtime operation, this bug check was probably caused by a driver who was trying to run code when the code itself has been paginated outside. The possible causes for the error page are:

    • The function was marked as pageable and was operating at an IRQL higher (including obtaining a lock).
    • The function call was made to a function in another pilot, and that this driver has been unloaded.
    • The function was called by using a function pointer that was an invalid pointer.


    BCCode: d1 0x000000d1<-- read="" this="">
    * 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-

    =========================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------
    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free

    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Help to fix the blue screen error: STOP: 0x0000007A

    Original title: I get the BSOD on my Dell Inspiron 14 stop information is at the bottom.  What means this dose-specific code and how can I solve this problem?

    STOP: 0x0000007A (0xFFFFFFFFC0000056, 0x0000000058DB3860, 0xFFFFF8A000E42A48, 0xFFFFF960001E082C) he begins again each time after it happens like nothing ever happened, but I don't want my computer any crash if there is an easy way to understand what it means and set it would be nice.

    Hello

    Here are some of the more general methods that could help solve the problems of use as
    necessary (same as in the link below).

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
    for the office or in the Documents folder and download them from there.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -------------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    Here are a few ways to possibly fix the blue screen issue. If you could give the info to blue screen
    This would help. Such as ITC and 4 others entered at the bottom left. And another error
    information such as the STOP codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Blue screen error on the Satellite A100 - 920 (PSAA9)

    Hello

    I got a blue screen error during use normal and after reboot, Windows suggested updated the BIOS, so I've updated with the latest version (5.10). The next day, I got another blue screen and reboot, Windows has suggested that I update my display drivers, I did (to Ver. 8.241)... I have an ATI Radeon X 1400 GPUS. After that, the computer crashed every time that it loaded windows, with a popup on services.exe telling me the computer shuts off in 60 seconds.

    I assumed that this was linked to the display driver, so I replaced the drivers with a version earlier than day (8.241 - 034065C). Once I did, it seemed to work and I could use the computer very well for a bit, even play games like GTA, but I'm starting to take again the blue screens, usually just at the opening of the files, etc. and not when you run graphical applications with a lot. The problem disappeared when I turn off my display drivers, but which is not really a solution.
    I disabled the reboot on the parameter of the error and it is information of the blue screen of death:
    STOP: 0X0000008E (0XC0000005, 0XEE6DF5E9, 0XBAD2F99C, 0X00000000)
    System32:huy32.sys - address EE6DF5E9 base at EE6DD000, Datestamp 45abe717

    Anyone have an idea how I can solve this problem, it makes me crazy!
    I downloaded the map Omega drivers, but am slow to install that I heard that they can cause overheating and I think ATI/Toshiba should be able to provide me with a solution without having to use third-party drivers myself.

    Hello

    One question: do you use Antivirus applications and you did update the Windows operating system?
    You said something about services.exe you indicating the computer turns off in 60 seconds.

    For me, this looks like a virus! I also google for system32:huy32.sys some people said it s a malware!
    I m not 100% sure, but maybe you have some virus you OS!

    Now to the question of pilot you: Yes, Toshiba recommend that you use a clean graphics drivers on the Toshiba site. The use of original graphics drivers on the Web site of graphics card manufacturer is not recommended.
    But I read a lot of thread on the omega drivers and many users using the drivers and they have no problems.

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