Blue screen @ iPhone 5s

I get a blue screen more and more to my iPhone 5s, but I can't connect to an App or feature. I happens all the time randomly, even with the active screen lock.

I have a lot of data from diagnosis to my iPhone including panic-... ResetCounter... + CoreTiime-... Is there a way to find the reason for the blue screens with the help of diagnostic data?

To make sure that it is not software related, set it back to factory settings, without using any data backup later. Set up the rest of the personal settings manually and test the phone.

If the phone works again, restore the last backup. If the problem returns, the data backup contains damaged data, causing your issues.

If it still does not respond, it is a hardware problem and the phone must be repaired by Apple or an Apple authorized Service Provider:

Use iTunes to restore your device to factory settings - Support Apple iOS

Find an Apple authorized service provider

Apple iPhone - contact Support - support

Tags: iPhone

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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