blue screen nvlddmkm.sys for nVidia GeForce 9500 M on studio dell XPS 1340. recently upgradeed to windows 7, fine for a while but now cela and has many problems: BSOD, freezing, CPU utilization more... I DO __HOW FIX IT?

Hi, well bad get right to it. I have a dell studio XPS 1340 and have recently upgraded to Windows 7 last week. everything was fine until last Monday. When I switched high performance mode for my battery, my nVidia card also goes to Boost Performance. but this time, I got a blue screen with this:

nvlddmkm.sys

PAGE_FAULT_IN_NONPAGED_AREA

Since then I tried to update the video driver from the dell site and even the nVidiasite. one of them gives me a blue screen as soon as I get to the windows login screen. and the other divides my GeForce 9500 M into its two parts > GF 9400 MG + GF 9200 AMS. When this happens, I can't use the nvidia Control Panel and I can't go to boost performance. I have uninstalled and installed these drivers in safe mode too, but no luck. I system restored before the weekend, when everything was fine, but still the same problem. so now, I have the driver 8.15.11.8633 version

other side effects I've noticed is that Skype does not work either. When I first upgraded to win 7, Skype has worked well. but now, when I run a video or normal call, my computer completely freezes. In addition, the games I play seem to decrease in performance. I used to be able to play very good Burnout Paradise, but now there is a significant drop in fps. also, the computer seems to use more cpu and heats more quickly. The battery life has decreased too. and when I use windows media center to connect with my xbox360, my phone freezes when I try to access a video.

I tried the diagnostics start and the only problem was:

Error code: 0F00:133 media suitible C Msg:No drive is present

and today, I used the windows debugger and it came with it. im sure this is good information, but I don't know how interperate it. Please help and thanks in advance!

Microsoft (R) Windows debug 6.11.0001.404 AMD64 Version
Copyright (c) Microsoft Corporation. All rights reserved.

Loading dump file [C:\Windows\Minidump\111409-21434-01.dmp]
The mini kernel dump file: only registers and the trace of the stack are available

Symbol search path is: SRV * c:\debug_symbols* http://msdl.microsoft.com/download/symbols
Executable search path is:
The kernel version of Windows 7 7600 SQUARE free x 64
Product: WinNt, suite: TerminalServer personal TerminalServer
By: 7600.16385.amd64fre.win7_rtm.090713 - 1255
Computer name:
Kernel base = 0xfffff800 '02e0d000 PsLoadedModuleList = 0xfffff800' 0304ae50
The debugging session: 11:03:52.777 sat 14 Nov 2009 (GMT-5)
System Uptime: 0 days 1:03:33.572
Loading the kernel symbols
...............................................................
................................................................
.......................................
Loading user symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
* Bugcheck analysis *.
*                                                                             *
*******************************************************************************

Use! analyze - v to obtain detailed debugging information.

Bugcheck 50, {fffff88007000000, 0, fffff880047d5b1e, 0}

Cannot load the image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, 0n2 error Win32
WARNING: Unable to verify timestamp for nvlddmkm.sys
ERROR: Module load completed but symbols can be loaded for nvlddmkm.sys

Could not read the name of the problem driver
Probably caused by: nvlddmkm.sys (nvlddmkm + 135b1e)

Follow-up: MachineOwner
---------

KD >! analyze - v
*******************************************************************************
*                                                                             *
* Bugcheck analysis *.
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
It must be protected by a probe.  In general, the address is simple bad or it
pointing to freed memory.
Arguments:
Arg1: fffff88007000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff880047d5b1e, if not zero, the address of the instruction that refers to bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging information:
------------------

Could not read the name of the problem driver

READ_ADDRESS: fffff88007000000

FAULTING_IP:
nvlddmkm + 135b1e
fffff880'047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4]

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0 X 50

Nom_processus: System

CURRENT_IRQL: 0

TRAP_FRAME: fffff88009d7fdf0-(.trap 0xfffff88009d7fdf0)
NOTE: The frame trap does contain not all registers.
Some registry values can be set to zero or incorrect.
Rax = fffff88007000000 rbx = 0000000000000000 rcx = 0000000000000000
RDX = fffffa80057a7270 rsi = 0000000000000000 rdi = 0000000000000000
RIP = fffff880047d5b1e rsp = fffff88009d7ff88 rbp = 0000000000000000
R8 = 0000000000000000 r9 = 0000000000000000 r10 = 0000000000000003
R11 = fffffa80057a7298 r12 = 0000000000000000 r13 = 0000000000000000
R14 = 0000000000000000 r15 = 0000000000000000
iopl = 0 nv up ei pl zr po nc
nvlddmkm + 0x135b1e:
fffff880 '047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4] ds:5110:fffff880' 07000000 =?
Reset the default scope

LAST_CONTROL_TRANSFER: from fffff80002efe1e4 to fffff80002e7ef00

STACK_TEXT:
"fffff880 '09d7fc88 fffff800' 02efe1e4: 00000000'00000050 fffff880 ' 07000000 00000000 00000000' fffff880 ' 09d7fdf0: nt! KeBugCheckEx
fffff880 '09d7fc90 fffff800' 02e7cfee: fffff880 00000000'00000000 00000000'00000000 00000000'00000000 ' 047d60b0: nt! : FNODOBFM: 'chain' + 0 x 42907
fffff880 '09d7fdf0 fffff880' 047d5b1e: fffff880'04824f5e fffff880'04 c 72260 00000000'00000000 00000000'00000001: nt! KiPageFault + 0x16e
fffff880 '09d7ff88 fffff880' 04824f5e: fffff880'04 c 72260 00000000'00000000 00000000'00000001 00000000'00000000: nvlddmkm + 0x135b1e
fffff880'09d7ff90 fffff880'04 c 72260: fffffa80 00000000'00000000 00000000'00000001 00000000'00000000 ' 04ef9000: nvlddmkm + 0x184f5e
fffff880 '09d7ff98 00000000' 00000000: 00000000'00000001 00000000'00000000 fffffa80 '04ef9000 fffffa80' 057a 7270: nvlddmkm + 0x5d2260

STACK_COMMAND: kb

FOLLOWUP_IP:
nvlddmkm + 135b1e
fffff880'047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4]

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nvlddmkm + 135b1e

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

Nom_image: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a4fbef6

FAILURE_BUCKET_ID: X64_0x50_nvlddmkm + 135b1e

BUCKET_ID: X64_0x50_nvlddmkm + 135b1e

Follow-up: MachineOwner

Advertisement

Hi anchit02,

Thanks for posting.

The page fault has a high probability to be RAM or hard drive related.

You can test the computer memory using the memory diagnostic tool.

You can start the memory Diag tool by clicking the ORB start and type 'Memory diagnostic tool' in the search box, clicking on the entry that is displayed.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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