Blue Screen of death - now cannot load Windows (even in safe mode)

Laptop last night (Satellite L500-19Z;) Win 7 64 bit) crashed while playing CIV4. Had a blue screen of death. before I had the chance to read one of the error messages about the computer restarted.

It loaded windows in SafeMode very well then and informed me that he had loaded OK the problem safe mode will be linked to some recently installed software and I should uninstall programs I had installed until it loads normally. As it was late last night I closed and thought I would sort the morning (with the benefit of hindsight it may have been a mistake...).

Today, when the computer tries to start, it tries a startup repair; Unfortunately it does not work every time and it says "Startup Repair tried several times but still cannot determine the cause of the problem"

I looked at the paper it produces, but it passes all of the individual tests.

I can't access also advanced recovery options system & support, that appears in the Startup Repair dialog box as it requires that I be connected, which apparently I am not (probably the machine never got to the windows screen connection before attempting repair system). The error message reads "you must be logged to access system recovery options. If you encounter problems to connect, please contact your computer administrator for help. Please click OK to restart the computer. »

I had a go at the start in the advanced options (safe mode, safe mode with command etc., but the result is the same).

I also tried the repair of your computer to the screen option options advanced boot, but after the screen where it asks you to choose the language and keyboard, I get the same error of connection mentioned above.

Is it possible to repair or even run windows based hard drive recovery (do not have the DVD of recovery with me as I'm away from home for a few weeks) without connecting to windows? I expected here, but have not yet find a way to do it.

(there is no disc in the disc drive, no other devices connected to the laptop - I tried with power outlet and the battery and have not noticed differences)

Thank you
James

Hello

Pitty, you cannot retrieve the HEXADECIMAL code
On this side, I think that your HD or registry is damaged and you have to reinstall the entire system

Good luck

Post edited by: Praepositus

Tags: Toshiba

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