Blue screen on Windows 7 64 bit
Hello
At startup, I especially noticed the following error "Windows has recovered from an unexpected problem" and observe the BlueScreen details as follows:
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
More information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006D79E30
BCP3: FFFFF800061183D8
BCP4: FFFFFA800F596500
OS version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files helping to describe the problem:
C:\Windows\Minidump\052215-38360-01.dmp
C:\Users\Administrator\AppData\Local\Temp\WER-224797-0.SysData.XML
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Also, I can't find the following files, even if I select 'show hidden files' in Windows Explorer (all these file types are not known and may not have version, company, file type, or the description seen in DriverView):
C:\windows\System32\Drivers\dump_diskdump.sys
C:\windows\System32\Drivers\dump_dumpfve.sys
C:\windows\System32\Drivers\dump_iaStorA.sys
If anyone can help, much appreciated.
Thank you and best regards.
Andre Ziegler gave this response to an identical question in April 2010, give that a try
try to download the following patch:
KB975599 - Stop error message when you upgrade a computer that is running Windows 7 or Windows Server 2008 R2 standby, hibernation, or when you restart the computer: "0x9F ".
Open the site http://support.microsoft.com/kb/975599 and click on the link view and request hotfix downloads , select the platform (x 86 or x 64) and type in your email twice and type the captcha ad click request hotfix.
After 1 minute, you have an email with the link to download an exe file. Use the password is contained in the email to retrieve the update.
Install the update and restart. The problem is solved?
If this is not the case, download the dmp in the C:\Windows\Minidump on your SkyDrive folder and post the link here, so we can look at landfills.
Tags: Windows
Similar Questions
-
Blue screen on Windows Vista 32 bit
original title: difficult question. I'm a geek from the BACK! Mobile woman with Vista 32 bit on it a blue screen.
HP laptop,
Video card problem so I use an external monitor to the computer to access. Does not start in safe mode. No new software or hw. Tried to let the os to resolve. Could not. I get this message when booting normally page fault in nonpaged area and it crashes. tried to laucnh... Startup Repair can not repair it. I want just the data off the drive. I tried to put in my other computer in the car and did not help. This laptop model HP is notorous for video card fail, that's why I'm sure that the internal display of the laptop does not display data. Using the external monitor to display the screen. I just want the data and once it is sure going to re-install o/s to see if the VC is dead or if it is a question of gibber. Oh... System Restore may... tried that too...
Hello
Check with HP support, their documentation online and ask in the forums of HP for known issues.
Support HP & drivers
http://welcome.HP.com/country/us/en/support.htmlContact HP
http://welcome.HP.com/country/us/en/contact_us.htmlHP forums
http://h30434.www3.HP.com/PSG/=============================================================
No saving necessary data and re-installing Windows Vista might be the best option, but here
are a few others.You can save your files by putting the drive in another computer as a 2nd disk (best) or external
Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
Of course a real store of the computer or the manufacturer of your system can help to recover the files.Or you can use a boot Ubuntu CD to back up data.
Use Ubuntu Live CD to backup files from your Windows computer dead
http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computerI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Blue screen on windows 7 64 bit, code BCC: f4
I got a blue screen of last night, and since then I can turn only on my laptop in safe mode. Even in safe mode, I got the blue screen when browsing web pages or software installation. Normally, I hear my fan until the blue screen appears.
I tried to understand the dmp file, but all I know is ntoskrnl.exe is highlighted in red. I'm not able to attach my dmp file for now, like keeping my laptop stop. Will upload tomorrow.It seems that all the drivers up to date. I have not ran the memory diagnostic no error found. I downloaded the windows over the weekend updates, do not know if it is related to all. Any suggestions?I found a few links to know about it.
http://Windows.Microsoft.com/en-GB/Windows7/resolving-stop-blue-screen-errors-in-Windows-7
http://pcsupport.about.com/od/fixtheproblem/HT/stoperrors.htmReply or PM me if your PC operate this help.
-
Blue screen of Windows 7 64-bit. USB the problem or a symptom?
For two months random BSOD crashes my Windows 7 Ultimate 64 bit computer. Looking at the accidents with the BSOD Viewer, many of the accidents are associated with ntoskrnl.exe with many page faults, problems with memory, etc. Throughout this process, I found that my keyboard and wireless mouse stop working. To get them to work again, I shoot the transmitter to the pc and plug it in again. Often, I need to be relatively close to the transmitter to get to work. In addition, my USB key with a backup drive would sometimes lock up. The Device Manager has no icon saying something is bad and the USB drivers say up-to-date.
System
MB - Gigabyte - GA-P55M-UD2
CPU - i5 750
memory - 4 GB
drive - seagate 1. 0 t 5400 RPM (SATA2)
graphics - Nvidia 9500My not so far.
SFC/scannow - shows no problem
Chkdsk - shows no problem
Windows 7 - it is updated
winutlitiies - did not help
Utility Windows 7 shows memory good
Auditor of Seagate drive - shows the disc is fine
video drivers are up-to-date
no viruses or Trojans are present
BIOS seems to be up-to-date
Msconfig - with a minimum of options, still crashes (though much less)I'm at the point of reformatting the drive, but before doing so I opted to use a live CD linux with all my disks mounted version to see if the PC will crash. It works perfectly. I can broadcast 5 youtube videos, run 9 movies/videos, play many pieces of music - at the same time. This type of load under windows 7 will result in an accident. Regarding the USB part, mouse and the USB keyboard can be used for distance or have never stopped working. The successful use of linux shows that I have no hardware failure causing me problems.
What are accidents caused by USB drivers or is this a symptom?
What else can I try before a waste reformatting or reloading of the time?Thank you
The minidump file showed a POOL_CORRUPTION_IN_FILE_AREA (to) stop without specified third-party driver error as causing the crash.
Because of the kind of errors, I'd say remove a RAM module and see if there is an improvement.
If not, try the other module.
-
Error with a blue screen in windows 8 64-bit because of the file "cnnctfy3.sys".
I m sending u link of this error minidump files since there were 5 error files I downloaded on OneDrive
Link: https://onedrive.live.com/redir?resid=620CE0EA1DD716E9%21356
CrashFileUpdate folder_name
Please help me... my laptop running very low, because of this. and the start-up stop n is tedious because of this...
Thanks and greetings
Ravi Mehta
HI Ravi,
This problem can occur because the cnnctfy3.sys file on the computer.
All files dump reports show:
9F error checking, {4, 12 c, fffffa8004a5ab00, fffff880009c2810}
WARNING: Unable to verify timestamp for cnnctfy3.sys
ERROR: Module load completed but symbols can be loaded for cnnctfy3.sys
Failed to retrieve the thread context, Win32 error 0n30
WARNING: Unable to verify timestamp for win32k.sys
ERROR: Module load completed but symbols can be loaded for win32k.sys
Probably caused by: usbccgp.sys
cnnctfy3.sys is the driver of Connectify light package Filter Kit. If you have installed the package, I suggest to uninstall and check if this solves the problem.
Please keep us informed.
-
Error 0x0000007B blue screen VM boot with 32-bit Windows 2003 using VMware Converter 4.0
Error 0x0000007B blue screen VM boot with 32-bit Windows 2003 using VMware Converter 4.0
I want to create a virtual machine using VMWare Converter 4.0 from an Acronis True Image to ESXi Server 3i .tib backup file. The conversation seems to be working, but when I try to start the virtual machine, it begins to start, displays the Windows 2003 splash screen briefly and then fails with a blue screen with the following error:
STOP: 0X0000007B (0XFFFFFADFD520F3C0, 0XFFFFFFFFC0000034, 0 X 0000000000000000, 0 X 0000000000000000)
Looking through the forums I've seen this error mentioned with 64-bit Windows 2003, but no mention of 32-bit?
Any help much appreciated.
THX
> Thanks, unfortunately the .tib Acronis True image files do not work with Converter 3.0.3
You already have a virtual computer that start - it's just bluescreens - so no need to run the full convert again.
Juist use Converter 3.0.3 to configure the virtual machine - part seemed to have failed
___________________________________
Description of the vmx settings: http://sanbarrow.com/vmx.html
VMware-liveCD: http://sanbarrow.com/moa.html
-
Equium A110-276: blue screen of Windows Vista error
OK, so I installed Vista and works perfectly until I got a blue error screen! I don't know what the problem is. What you think is the problem? Memory? BIOS? I updated my bios to version 5 for vista... I updated my computer from here http://pc-support.toshiba-europe.com/vista/
Anyone know the problem?
I use Equium A110-276
1024 MB OF RAM
Core Duo 1.67 GHz
Windows Vista Edition Home PremiumHelp please! THX
Blue screen and Windows nothing unusual. Am I wrong? ;)
Sorry, but it is not easy to say what the problem is here. I use Vista for two months without any blue screens and you really can't wait until someone can give you a clear explanation here.
Blue screen occurs due to different circumstances. May be software related conflict... Check out the software for some compatibility problems
-
Hello
I get a page_fault_in_nonpaged_area blue screen after Windows update yesterday. To do this, that every time I try to start the system.Whenever I try to start it gives options to start in safe mode, safe mode with network, safe mode with prompt etc., but all these options find you on the same blue screen with the error mentioned above, then it tries to restart with the same behavior over and over again.
Any guidance will be appreciated. Thnx Nick
Hello
If you meet this new,
http://mikemstech.blogspot.com/2011/12/troubleshooting-0x50.html -
Unable to start - blue screen after Windows update
original title; on dell dimension C521... blue screen after Windows update last night 3/9...3:00am...running Vista
Can not even go in safe mode
Hello
try to do a startup repair or a system restore before the update using the Startup Repair disk if you don't have a vista dvd microsoft
the link below is how to download and get a vista disk startup repair, which you can start from the
http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/
Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below
http://www.bleepingcomputer.com/tutorials/tutorial148.html
to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start
It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu
Change boot order it do dvd drive 1st in the boot order
If you can make the above change how you receive updates to find the update problem
When right-clicking on it UAC prompt you hide it
http://www.bleepingcomputer.com/tutorials/tutorial140.html
Choose one of these settings:
Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.
Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.
-
whenever I try to connect wifi, a blue screen with Windows 7 error Stop: 0x0000007E comes and windows restart.can any1 help me with this problem. my wireless card is qualcomm atheros AR5007 802.11b/g.my windows is windows 7 ultimate.please help with this issue.i m attaching files and dump the error imagescreenshot of error:
http://sdrv.Ms/Nn8gDA
memory dump file:http://sdrv.Ms/NiXJdJAlso, can you provide the latest files minidump since reinstalling the NIC driver.
-
crash blue screen of Windows 8
I've updated to windows 8.1 and realized that the games run slowly on it. Then I updated my software drivers so I spent again to windows 8. But when I did that my laptop started to crash at a random moment when I was playing a full screengame or watch a vid on youtube full screen it hangs and said if you want more search information for driver iqrl not less or equal.
I would apreiciate if someone wants to help me.
-Devil
Hello
Thanks for posting your question in the Microsoft Community.
The DRIVER_IRQL_NOT_LESS_OR_EQUAL error usually occurs after the installation of the faulty device driver or service system, BIOS.
If you encounter a bug 0xA control during the upgrade to a later version of Windows, this error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version.
To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:
Did you just install a new program or a piece of hardware, update a driver, install an update, etc. ?
You get the error message? Please provide the exact error message / error code.
I suggest you try using the methods below and check if it can help solve the problem.
Method 1: Run the Safe Mode and perform a clean boot
Step 1: Safe Mode. Safe mode is a troubleshooting mode that starts Windows with a minimal set of drivers and services. Start your operating system in this way and see if the problem appears.
Start the computer in safe mode with network and check if the problem persists. Follow these steps to start the computer in safe mode.
Click on the link and follow the steps in Start parameters of Windows (including safe mode)
http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-including-safe-mode
If the problem does not exist in safe mode, try to perform a clean boot and check.
Step 2: Perform the clean boot.
Reference: How to perform a clean boot in Windows
http://support.Microsoft.com/kb/929135
Note: After troubleshooting, consult this section «How to reset the computer to start normally after a boot minimum troubleshooting»
If the problem persists I suggest you follow method 2
Method 2:
Resolution of errors blue screen in Windows
Reference: http://Windows.Microsoft.com/en-us/Windows-8/resolve-Windows-blue-screen-errors
IMPORTANT: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.
Also check your installed programs. If you see something that you have not installed and is not part of Windows, use the Remove Programs option.
Hope this information is useful. Please let us know if you need help with Windows.
Thank you
-
Blue screen of Windows 8 with various errors
I want to HP dv6 provided with Microsoft 8 on it (it's only a year today)
The problems that I encountered:
-L' computer would freeze with a screen colorful weird pixelated
-L' computer freezes while attending a bsod (you could tell because the screen would be the light blue color, but would not have error codes or restart)
-L' computer would go to a bsod with an almost different error code every time (sometimes I couldn't write before it will re-start)
-system_thread_exception_not_handled (dxgmml.sys) or (dxgkrnl.sys)
-"KMODE_EXCEPTION_NOT_HANDLED"
-page_fault_in_nonpaged_area (ntfs.sys) (it's the one I see most often)
-memory_management
-IRQL_not_less_or_equal
-kernel_security_check_failure
-driver_overrun_stack_buffer
All these problems have occurred during various tasks, never the same as the one
- And now I can't even on the computer because as soon as I turn it on it tries to auto repair, but fails. It then takes me to the boot menu where I tried all options, without success.
I don't have any sort of installation dvd or windows dvd backup.
I do not know what I did to make this crazy computer, but please help me to make happy again because I have no money against hepatitis a for professional help not to mention a new computer.
OT: Computer Hp Windows 8 / I don't know what the problem is or how to fix it.
Hello
Blue screen (sometimes referred to as errors or errors of STOP code black screen) errors occur if a serious problem, windows to shut down or restart unexpectedly. You might see a message that says: "Windows was arrested to avoid damaging your computer."
I suggest you try the steps from the following link:
Resolution of errors blue screen in Windows
http://Windows.Microsoft.com/en-CA/Windows-8/resolve-Windows-blue-screen-errorsAlso check if there are errors listed in Event Viewer.
Event logs are special files events important folders on your computer, for example when a user connects to the computer or when a program encounters an error.
To open the journals please follow the steps.
Press the Windows key + W
Type 'view event logs"on the splash screen and press enter.I hope this helps. Let us know if you have other problems with Windows in the future.
-
Satellite U300-159 - blue screen after Windows 7 installation
Satellite U300-159. I did a clean install of Windows 7 Home Premium 64-bit. Since the upgrade, it has blue screen every time you start after approx. 1 min. blue screen * STOP: 0x000000f4. The computer restarts it self after a while.
I checked memory with 2 different programs. No errors. HARD drive checked - no error.
Updated the BIOS, but get the error 1275 attempted using Toshibe updateprogram code.Anybody have ideas, what to do?
Hey,.
I m a bit confused about your ad first, you wrote that you did a clean install and then you wrote something about an upgrade
What's true?Anyway, if you see the blue screen in safe mode too? If this isn't the case, it seems to be a driver issue because in safe mode no drivers will be loaded.
-
Blue screen after Windows updates
Today, I got 12 updates to Windows update under Vista (security and others for internet explore). I use the 64-bit version and I get a blue screen and start each update even when I try individually. This is not the first time...
No one knows why this happens?
In the control panel choose reports on problems and Solutions (problem of type in the START search box), go to historical problem, right-click your error and choose check for the Solution. You can also examine the details.
In administrative tools, choose the reliability and performance monitor and click on MonitoringTools then the reliability monitor (type reliability in research on Start). This list is a chart of the software installs, uninstalls, updated Windows and crashes by date. See if your plant has started to happen after you installed or uninstalled something.
It may be useful to eliminate equipment defects
Type of memory in the search box of start and choose Memory diagnosis
In a command prompt (type command in the start search box then right click and choose Run as administrator) type
CHKDSK c: /r
If you have more than one drive replace C: with the other drive letters.
Search for corrupted files by typing at the command prompt
sfc/scannow
You can clean boot troubleshooting http://support.microsoft.com/kb/331796
-
blue screen with windows vista
Hello! yesterday a blue screen appeared on my compaq 6830 s with windows vista. I used view bluescreen
Here's what I read:
Mini063015 - 01.dmp 30/06/2015 1.33.33 0x0000000b 0x000000c5 DRIVER_CORRUPTED_EXPOOL 0x00000002 0 x 00000001 0x822f5010 ecache.sys ecache.sys + 17c48 special memory device Cache Microsoft® Windows® operating system Microsoft Corporation 6.0.6002.18005 (lh_sp2rtm.090410 - 1830) 32-bit ntkrnlpa.exe + 4dfd9 ntkrnlpa.exe + ee010 ecache.sys + b142 ntkrnlpa.exe + a71fb C:\windows\Minidump\Mini063015-01.dmp 2 15 6002 133.792
CLASSPNP. CLASSPNP SYS. SYS + fcbc5a48 0x83a27000 0x83a48000 0 x 00021000 0x49e01ee9 2009-11-04 6.39.05 class System Dll Microsoft® Windows® operating system SCSI 6.0.6002.18005 (lh_sp2rtm.090410 - 1830) Microsoft Corporation C:\windows\system32\drivers\CLASSPNP. SYS
Ecache.sys ecache .sys + 17c48 0x8bba2000 0x8bbc9000 0 x 00027000 0x49e01f2c 2009-11-04 6.40.12 Microsoft® Windows® operating system special device Cache Memory 6.0.6002.18005 (lh_sp2rtm.090410 - 1830) Microsoft Corporation C:\windows\system32\drivers\ecache.sys
iastor.sys iastor.sys + fcb9cb1c 0x83a50000 0x83b2a000 0x000da000 0x4bba0dee 04/05/2010 18.21.02 Intel Matrix Storage Manager driver Intel Matrix Storage Manager driver - ia32 8.9.8.1005 Intel Corporation C:\windows\system32\drivers\iastor.sys
MUP.sys mup.sys + d023 0x8bb93000 0x8bba2000 0x0000f000 0x49e01914 driver Microsoft® Windows® operating system Multiple UNC Provider 2009-11-04 6.14.12 6.0.6002.18005 (lh_sp2rtm.090410 - 1830) Microsoft Corporation C:\windows\system32\drivers\mup.sys
Ntkrnlpa.exe ntkrnlpa.exe + ee010 0 x 82207000 0x825c0000 0x003b9000 0x4b7d1e08 18/02/2010 13.01.28 Microsoft® Windows® NT Kernel operating system & 6.0.6002.18209 (vistasp2_gdr.100218 - 0019) Microsoft Corporation C:\windows\system32\ntkrnlpa.exeHow can I solve the problem? Thank you
Wow, you've been crashing for a long time.
1: kd > .bugcheck
Error checking code 000000C 5
Arguments 0000000b 00000002 00000001 822f50101: kd > knL
# ChildEBP RetAddr
805ec89c 00 822f5010 nt! KiTrap0E + 0x2e1
01 805ec958 8bbad142 nt! ExAllocatePoolWithTag + 0x4ca
02 805eca0c 822ae1fb ecache! EcCacheBootPopulateCompletion + 0x1d2
03 805eca40 83a2cd5f nt! IopfCompleteRequest + 0x11d
04 805eca48 83a2c3ee CLASSPNP! ClassCompleteRequest + 0x11
05 805eca74 822ae1fb CLASSPNP! TransferPktComplete + 0x2b6
06 805ecaac 83a94fc9 nt! IopfCompleteRequest + 0x11d
WARNING: Information not available stack unwind. Sequence of images may be wrong.
07 805ecb1c 83 has 55285 iastor + 0x44fc9
08 805ecbbc 83a562f9 iastor + 0 x 5285
09 805eccd8 83a9508f iastor + 0x62f9
0a 805ecce8 822b16c2 iastor + 0x4508f
0b 805ecd50 822af89d nt! KiRetireDpcList + 0 x 147
0c 805ecd54 00000000 nt! KiIdleLoop + 0 x 49The storage technology Intel Raid driver corrupted pool system, which caused an attempt to access invalid memory at an IRQL that was too high. In our case:
1: kd > .trap 805ec89c
ErrCode = 00000002
EAX = ebx 00000007 = 8230971c ecx = 8233f140 edx = 00000000 esi = 823096e0 edi = 880e29e0
EIP = 822f5010 esp = 805ec910 ebp = 805ec958 iopl = 0 nv up ei pl nz ca po nc
CS = 0008 ss = 0010 ds = 0023're = 0023 fs = 0030 gs = 0000 efl = 00210212
NT! ExAllocatePoolWithTag + 0x4ca:
822f5010 895804 mov dword ptr [eax + 4], ebx ds:0023:0000000 b is?About the unhandled, exception generated by the TSRI driver corrupting the pool when he allowed it, he would lie ebx to the value stored at the address of eax + 4. contents of EAX look pretty fake to me (00000007), is whence the crash.
1: kd > lmvm iastor
start end module name
83a 50000 83b2a000 iastor T (no symbol)
Loaded symbol image file: iastor.sys
Image path: \SystemRoot\system32\drivers\iastor.sys
Image name: iastor.sys
Timestamp: Mon Apr 05 12:21:02 2010Very old driver.
Try to update the driver of the TSRI first of your manufacturers website and if not lucky, follow my guide here to remove it. Even if you're running Vista, it should still work if all goes well - http://answers.microsoft.com/en-us/windows/wiki/windows_7-hardware/uninstalling-the-intelr-rapid-storage-technology/e3c4b6d6-56ba-4ac5-be50-89843c9d9b22
Maybe you are looking for
-
Why I can't use Mac pad to increase/decrese fonts?
all browsers (also firefox 3version) can use pad for this function, but now the most recent version of firefox can not
-
How to install Firefox Beta 7 separately if I already have Firefox 3.6.20?
I am currently using Mac OS 10.5.8 with Firefox 3.6.20 and have a lot of user profiles, each with many tabs as I certainly don't want to lose. Therefore, I want to test Firefox Beta 7 or 6 without losing my 3.6.20 Firefox installation and usage profi
-
Portege 7020CT Modem Driver for Windows 98
Hello Having had to do a complete reinstall of win 98 I lost my modem driver. The one on the site does not work because they are all french pilots pcmcia. It is built in. Help.
-
Can not play in DOTA on Satellite L510 (i3) with Intel HD graphics card
Hello Can anyone help me regarding the Satellite L510 (core i3)? Can not play in DOTA even if updated the latest display driver (Intel HD Graphics (Core i3) with 8.15.10.2086 version of the driver.) on Intel website, but still can not solve my proble
-
HP Laserjet C3916A: HP Laserjet C3916A DRIVER
Hello I'm looking for a driver for this printer and Windows 8.1. Can someone help me please? Thank you very much Vincent