Blue screen try to reset the display driver failed. atikmpag.sys

I can't read my writing, so I'm not able to give detailed error code information.  I ran a test by pressing the f4 key.  It came back has failed, this is the error S.M.A.R.T. 303 test code.

It is related to my AMD Radeon HD 6310 blue screen, I was told to turn off the memory of the cache the occultation in advance of starting bios.  I don't know how to do this.  Help, please.

Thank you.


Hi Sally,

Please contact Microsoft Community.

I suggest you refer to the post SpiritX MS MVP responded on 9 February 2012 and follow suggestions from the link below.

Let us know if you need help, we will be happy to help you.

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