Blue screen. Windows does not start. Even on Safe Mode!

When I turned on my laptop the windows logo and everything is in place. But then comes the black screen and ask the options to start windows normally, start in safe mode, ect. I chose to start normally, then a blue screen appears which says that the computer has shut down to prevent damage. He said that I had to disable all anitivirus and other things that I don't have to read. I tried every other selection as start in safe mode, start in safe mode with command prompt, in the other options, I get the same blue screen. I really need to get this problem fixed. I have no CD of installition XP, I have no CD of restoration, I have nothing to work with, so I just need to know a way around it.

There is no magical way around that without any installation disc. Most laptops come with a picture of factory restore on a special partition on the hard drive. The factory restore process is normally called by pressing a key of function (such as F11) to start the computer. There will be a message as to what function key press the screen when you start your computer. You can also consult the manual of your computer or the computer mftr.'s site, or contact technical support to learn how to restore your computer if you plant from each computer mftr. He does it differently - sometimes even between models.

These machines also generally have a utility to create physical recovery disks in case the hard drive needs to be replaced or the factory restore image is somewhat damaged. If you have not created the recovery image recovery physical and damaged disks, contact technical support of computer mftr. to order a set of recovery disks. It is normally very expensive, around $20-25.

Before you try to restore the computer, you must determine if the material is good. You can test yourself:

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

A good troubleshooting step is to start with a Linux Live CD. I like Knoppix, but there are others. This has two advantages: 1) if the system works, you can back up all the data that missed your last backup; and (2) with the machine running Linux allows to determine whether the problems are caused by software or hardware. If the machine is unbearably slow and/or Linux cannot run correctly, you know that the hardware is at fault. If the machine behaves perfectly under Linux, you know that the software (Windows) is at fault.

If the equipment is faulty, if you replace it or not depends of which component is bad and the age of the machine.

If the material is good (maybe Windows has been severely infected with a virus/malware and that's why he no longer starts for example), then perform a restore if you plant using any method has been provided by the computer laptop mftr.

If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).
MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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