Blue screen with Logitech Webcam C500 under XP SP3

I have a logitech C200 webcam working OK and then he started to do "Blue screen" of Windows.  I thought he might have a failure with the C200 camera, so I bought a new Logitech C500.  I uninstalled the software for the C200. restarted the computer and follow the instructions to install the C500, including updating to the latest drivers available on the net.  Problem is that the C500 is originally the same question.  Immediately I plug the usb cable into the computer, the blue screen appears.

I suggest that contact you Logitech as show the specifications that the Logitech Webcam C500 is compatible with Windows 7, Windows Vista and Windows XP SP2 and later versions.

http://Logitech-en-AMR.custhelp.com/app/answers/detail/A_ID/12676/section/Troubleshoot/CRID/435/lt_product_id/6303/tabs/1, 3.2, 5/cl/us, en/kw.

Troubleshooting for the Logitech webcam:
http://Logitech-en-AMR.custhelp.com/app/answers/list/section/Troubleshoot/session/L2F2LzEvc2lkL3BUVVVlN3Vr

If it's blue screen again, get the blue screen error message because it will help you determine the cause.
In addition, blue screens (not all) are material usually associated drivers.

I hope this helps.

Marilyn

Tags: Windows

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