blue screen with * STOP: 0x000000A5 (0x0001000A, 0x00000000, 0x00000000, 0x00000000)

HP Pavilion Elite PC m9150f

Windows 7

When I try to start my computer, I get a "Windows Error Recovery" screen and two choices of "Launch Startup Repair (recommended)" and "Start Windows normally".  No matter that the one I chose, I get a blue screen with "* STOP: 0x000000A5 (0x0001000A, 0x00000000, 0x00000000, 0x00000000).  I can't go any further.  Then I turn off the computer.

I restart the computer and choose F9-Diagnotics.  When it opens.  I see that the test of memory has failed and has an error code of "BIOME-1" and the suggestion of "Please contact HP Support".

Before all that happens, I reinstalled an antivirus program that I have used for several years without any problems.

So here I am.

What should I do now?

I would appreciate your help.

Thank you.

Chris

Here is the user guide.  http://h10032.www1.HP.com/CTG/manual/c01152947.PDF

Page 26 is the beginning of the "replacement memory.

Tags: HP Desktops

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