Blue screen with win32k.sys


I have a blue screen in vista and do not know why, would you have an idea?

My minidump file is here:! 112 & authkey =! AKVJyN2tsgCGsUY

last blue screen, like BlueScreenView:

Mini091413 - 01.dmp KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x96eb4ee8 0x814e1ae0 14/09/2013-23:35:20 0 x 00000000 win32k.sys win32k.sys + 94ee8 driver Win32 multi-user operating system Microsoft® Windows® Microsoft Corporation 6.0.6000.16386 (vista_rtm.061101 - 2205) 32-bit win32k.sys + 94ee8 + 128995 win32k.sys win32k.sys + eab25 win32k.sys + eaca6 C:\Windows\Minidump\Mini091413-01.dmp 2 6002 143 192 14/09/2013 23:36:43

It seems also apparent in 'win32k.sys + 94ee8' & 'ntkrnlpa.exe + ff0abcdc' (in BlueScreenView)...

Thanks in advance :-)


Chrome has initialized the call that crashed. Looking at the call stack, it seems to be releasing a police in memory that is not or no longer exists.

Chrome update, update drivers video (and possibly print drivers). You use a third-party program of fonts?

I'm not Chrome, but IE has trouble shooting modes such as disabling addons.


1: kd >! analyze - v
*                                                                             *
* Bugcheck analysis *.
*                                                                             *

It is a very common bugcheck.  Usually the PIN address of exception
the driver/function that caused the problem.  Always note this address
and the date of the picture link / driver that contains this address.
Some common problems are the exception code 0 x 80000003.  This means a hard
coded breakpoint or assertion was hit, but this system has been started
/ /NODEBUG.  It is not supposed to happen as developers should never have
breakpoints coded hard in retail code, but...
In this case, make sure a debugger must be connected and the
system startup/DEBUG.  This will we will see why this breakpoint is
Arg1: c0000005, the unhandled exception code
Arg2: 96eb4ee8, the address that the exception occurred at
Arg3: 814e1ae0, frame trap
Arg4: 00000000

Debugging information:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - the instruction at 0 x % lx 08 referenced memory at 0 x % 08 lx. The memory could not be %s.

Win32k! PFEOBJ::vFreepfdg + 4 has
96eb4ee8 66f741200080 test word ptr [ecx + 20 h], 8000 h

TRAP_FRAME: 814e1ae0-(.trap 0xffffffff814e1ae0)
ErrCode = 00000000
EAX = ff4b70b8 ebx = 00000000 ecx = 0010291a edx = 00000000 esi = 814e1b78 edi = ff4d50c8
EIP = 96eb4ee8 esp = 814e1b54 ebp = 814e1b64 iopl = 0 nv up ei pl nz na po cy
CS = 0008 ss = 0010 ds = 0023're = 0023 fs = 0030 gs = 0000 efl = 00010203
Win32k! PFEOBJ::vFreepfdg + 0x4a:
96eb4ee8 66f741200080 test word ptr [ecx + 20 h], 8000 h ds:0023:0010293 a =?
Reset the default scope




Nom_processus: chrome.exe


LAST_CONTROL_TRANSFER: from 96f48995 to 96eb4ee8

814e1b64 96f48995 fa7334c0 00000000 00000000 win32k! PFEOBJ::vFreepfdg + 0x4a
814e1b84 96f0ab25 00000001 00000000 00000000 win32k! RFONTOBJ::vDeleteRFONT + 0 x 130
814e1bbc 96f0aca6 814e1be0 ff504a7c 00000000 win32k! vRestartKillRFONTList + 0x7b
814e1bf0 96ebfc96 ff504a7c 00000003 00000000 win32k! PFTOBJ::bUnloadWorkhorse + 0 x 115
814e1c1c 96ebf898 fb7dc308 00000000 00000000 win32k! vCleanupPrivateFonts + 0x4d
814e1c34 96ebc02d fb7dc308 00000000 00000000 win32k! NtGdiCloseProcess + 0x16c
814e1c54 96ebbb6c fb7dc308 8ccc2030 00000000 win32k! GdiProcessCallout + 0 x 145
814e1c70 8264ea48 861b3d90 00000000 06C 06974 win32k! W32pProcessCallout + 0x5d
814e1cdc 8262b47f 00000000 86271d 78 86271d 01 nt! PspExitThread + 0x4a0
814e1cf4 824e9e8e aaaacf60 814e1d20 814e1d2c nt! PsExitSpecialApc + 0 x 22
814e1d4c d 82480 00000000 00000001 42 814e1d64 nt! KiDeliverApc + 0x1dc
814e1d4c d 77635 00000000 00000001 14 814e1d64 nt! KiServiceExit + 0 x 56
WARNING: Frame IP not in any known module. Sequence of images may be wrong.
00000000 00000000 00000000 00000000 0x77635d14 001ef7dc


Win32k! PFEOBJ::vFreepfdg + 4 has
96eb4ee8 66f741200080 test word ptr [ecx + 20 h], 8000 h


SYMBOL_NAME: win32k! PFEOBJ::vFreepfdg + 4 has



Nom_image: win32k.sys


FAILURE_BUCKET_ID: 0x8E_win32k! PFEOBJ::vFreepfdg + 4 has

BUCKET_ID: 0x8E_win32k! PFEOBJ::vFreepfdg + 4 has

Follow-up: MachineOwner

Tags: Windows

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