Blue scren big problem...:)

Hello, I have a big problem with my HP. I buy this laptop in a local store, it is renovated, and I don't have any DVD drivers. The problem is that I get lots of blue incarnations as bad drivers, I can't find the good ones. I would be greafull if you can help me I need all drivers or less the most important. I tried to download on the hp site, but I don't know how to perform a search by product number and serial number, and only with the model of laptop I find that it is not the correct drivers. I also want to downgrade to Xp but... that is not so urgent, that I would be happy to have a vista without problem. Please help me.

My laptop model is HP dv7 1035 em

Series NO CND8261W9V

Product NO FM310EAR # ABF

Excuse my English

It could be a problem of memory, run a test of memory in the BIOS.

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