Bluescreen when usb2 drive attivated, no error reported upward on Device Manager. Drive works __OK on usb1 ports. Unit worked for 18 months without any problem

Error code = OX0000050, pilot?

Hi comsecflyplan,

· Provide us the full error code with error message.

· What is the service pack installed?

Try the methods and check the results below:

Method 1:

Run the patch from the link below: hardware devices do not work or are not detected in Windows:http://support.microsoft.com/mats/hardware_device_problems/en-us

Method 2:

Remove and reinstall all USB controllers:

To remove and reinstall all USB controllers, follow these steps:

a. Click Start, click Run, type sysdm.cpl in the Open box and then click OK.

b. click on the Hardware tab.

c. click the Device Manager button.

d. expand Bus USB controllers.

e. right click on each device under the Bus USB controllers node and then click on uninstall to remove them one at a time.

f. restart the computer and reinstall the USB controllers.

g. plug in the removable USB storage device and perform a test to ensure that the problem is solved.

Link for reference: advanced troubleshooting tips for General USB for Windows XP problems:http://support.microsoft.com/kb/310575

With regard to:

Samhrutha G S - Microsoft technical support.

Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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