Bluetooth and WiFi 5 GHz - XPS 13 '' Or ''.

Hello.

I bought a new Dell XPS 13 edition gold (I think this is the model 9550) 3 days ago and it arrived today. Out of the box, I'm not able to connect to WiFi 5 GHz networks or pair / connect with 2 adapters bluetooth audio.

When I try to pair with an adapter bluetooth audio by clicking on "Sign in" from the system tray notification Center, I am able to see the pair of devices, but get the error message "Unable to connect" yellow. I tried to connect to a Sony XB950 bluetooth headset and a bluetooth-to-optical audio receiver Belkin HD 955).

When I try to connect to a Wifi 5 GHz network (using my own Cisco 2702i enterprise access point, or my ASUS RT-AC66U friends), I can see the little icon of WiFi in the bar spots disappear and reappear several times, with a red X over the icon. After flashing several times, I get the error "unable to connect to this network. I can connect successfully to 2.4 GHz networks, but not 5 GHz ones.

I installed all the updates of Windows and installed all updates through the "Dell Update" utility. This figure includes an update of the firmware. I also tried to uninstall the Bluetooth and Wi - Fi adapters via the Windows Device Manager. The drivers for the two adapters are completely up to date as of this post.

The "Dell 1802 A" being used for the WiFi and Bluetooth adapter, I think I have a bad adapter? Please notify.

So after digging for a while, I came across the post following in another Dell Community forum:

http://en.community.Dell.com/TechCenter/OS-applications/f/4613/t/19634843

Apparently, the Broadcom WiFi adapter supplied with the new XPS laptops has a boatload of interoperation with WiFi APs and bluetooth devices, reported by many in this thread and the problems this forum as well.

I took a chance with the WiFi card with the next Intel 7265 card replacement:

http://www.Amazon.com/Intel-7265-IEEE-802-11AC-Bluetooth/DP/B00RCZ4I6S?ie=UTF8&PSC=1&redirect=true&ref_=oh_aui_detailpage_o01_s00

And IMMEDIATELY, the problems are solved. 5 GHz connectivity has no problem with ~ 20 gigabytes of data transferred via the connection from installation, and bluetooth problems are also completely missing. I have to say, so shameful, I had to do this with a ~ laptop $1400. It's too late to return this laptop because I have already opened up to replace the card and therefore cancelled the guarantee. I have yet to see any recognition of the problem by Dell, despite many long discussions on other forums on issues specifically affecting the above Broadcom.

Someone else who chooses to replace the Wifi card, make sure you uninstall both the 'DW WLAN Card' and the bluetooth software "WIDCOMM" of the Control Panel before installing a replacement card.

Once again, crazy I had to do with such a cheap laptop... I will think hard on the purchase of Dell in the future.

Tags: Dell Laptop

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