Bluetooth does not work on Windows 7

Original title: bluetooth does not work

Win 7 buy at the same time released, I tried 3 dongles, no work, but work on win xp and 2nd computor with win 7 purchased Christmas 2010

software installs and is ready to use message, but will be nor recognize any other device (IE mobile)

Hi Doug Burgoyne,.

(1) you get an error message?

(2) what is the number of brand and model of your computer?

This problem may occur for one of the following reasons:

·        The Bluetooth receiver to the laptop is incompatible with the Microsoft Bluetooth stack.

·        The device signal is not detected by the signal transceiver.

·        Power is insufficient to the device or to the receiver.

·        There is a radio frequency conflict.

·        You have defective hardware.

 

Method 1:   Run the fixit available in the link below and check if that makes a difference

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems/

Method 2: Check the power levels

To make sure that there is sufficient power for the Bluetooth device, disconnect any unnecessary USB (Universal Serial Bus) devices and then test the device when there is no other USB devices connected. Make sure the device is plugged in to the root hub or to a USB hub powered (but not a "bus-powered" USB hub. This type of hub is actually not powered).

Method 3: You can follow the steps mentioned in the link below that addresses this question

My computer does not recognize my Bluetooth device.

(The steps mentioned in the link applies to Windows Vista, is valid for Windows 7)

You might want to know

Add a Bluetooth device to your computer

http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer
***************************************************************************
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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