Bluetooth headset cancels randomly with the activity of the mouse

I tried to get ny headset Motorola (S-805) works well for more than a month.

Toshiba Satellite PC (AMD chipset).

Installed the Broadcom WiFi/BT BCM43224A mini PCI combo card.

BT Razer Orochi.

Motorola S805 BT headset.


Everything works very well except that when listening to the headphones will be randomly cut out for anywhere from monentarily seconds. This can happen frequently or rarely. However, if no mouse activity all seems stable. Even if implemented video restitution or any application resources CPU heavy and do not use the mouse, the sound is stable.

What has been tried:

Different drivers. Broadcom W7 (both published versions), Broadcom (in mode capatibility) VISTA. All seem to work except the same problem well. I paid for the Blue Sun driver stack but this stack is not installed correctly. (wants to use the UART for device installation)? Sympom here, it's can not activate bluetooth. I have uninstall the broadcom first of all drivers, but only the battery seems to be deleted as the mouse still working after uninstalling as well as the icon for the bluetooth device. Blue Sun there's of course no help.

Economy of BT of energy control disabled

Many applications that may have some background activity is not installed.

Off screen saver.

A lot of the curse.

I suspect that it should be a resource conflict that windows works on the fly, but not without a few drop audio up to run again. This can be a problem recurring but not usually sensitive? Just guessing now.

Any suggestion would be appreciated. I'd really like to get the stack of blue work warmed as I pay for it but stopped using it when I pass the map Wi/Fi to a combo. (Allows to use a transmitter/receiver USB Bluetooth rocket)

Thank you

Hi, Pipes,

You can try the following steps and check.

Method 1:

You can try to put the computer in a State of cleanboot and check if it helps.

A clean boot to check if startup item or services to third-party application is causing this issue.

You can read the following article to put the computer in a clean boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

Method 2:

You are trying to run the hardware troubleshooter and check for the issue.

Convenience hardware store

Hope this information is useful.

Tags: Windows

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