Bluetooth mouse Microsoft disconnects randomly.

Similar Questions

• Grave at random out on Aspire S7-191 Bluetooth mouse - I may have found the solution!

  I think I have found a fix for this problem and I wanted to share:

  1. stick with the installed OEM drivers.  Bluetooth and the wireless driver updates did nothing trouble with both of these services.  I made an update of the recovery key USB that I created and that he accepted no updates drivers wireless or bluetooth. I noticed that they are up to version xxx.234 today and I think it was xxxx.217 that I installed.

  2. go to Manager (Advanced) in the power of control device and power management and uncheck all the options 'allow the computer to turn off this device' in the tabs for each bluetooth and wireless device power management and each hub USB in Device Manager.  Do it on each power management tab, you can find.  In power in the control panel settings go to advanced and set wireless to "Maximum performance on the power supply AC and battery."

  After doing this, my wireless signal was very strong and never lost a connection.  However, the bluetooth mouse would still randomly disconnect.  The fix for this is to go to the arrow upwards to the hidden icons in the tray and right click on the Bluetooth setting icon and select 'display settings '.  Make sure that 'Discovery' is enabled for bluetooth devices to search for the computer.  Mine was off by default for security reasons.  Finally, go back to the Manager under the mouse devices and other pointing devices > HID compatible mouse and make sure they all have the box checked to wake the computer. Once I did, the first movement of the mouse to wake up the bluetooth service and I don't have to keep resetting.

  Note: I normally use a mouse from Samsung, but worked also for the Acer mouse included.

  I answer my own original message:

  I've recently updated Windows 8 to 8.1 Windows.  As part of the update, I've updated the drivers for bluetooth/wireless LAN. This resets everything back to default and I started having the Bluetooth and wireless issues once again.  Mouse Bluetooth stall and and iffy WiFi.  Person not convertible in a decent set of drivers for this card?

  Anyway, if you do a bit of work you can do much more reliable:

  1. go in the bluetooth device settings and let "the bluetooth devices to find this computer.

  2. go into Device Manager > network adapters > Qualcomm Atheros xxxx > properties > Power Management

  and uncheck the box "allow the computer to turn off this device to save power", then go to "advancedtab and together 'very high' roaming policy.»

  3. go into Device Manager > Human Interface devices.  There is a long list of HID compatible devices.  Right click on each one and if there is a power management tab, make sure that the computer is unable to turn off the device to save energy and conversely, let the device to wake the computer if it is an option.

  4 do the same for "mice and other pointing devices and Bus USB controllers in Device Manager.  Again, do a right click and any element that has a power management tab must be changed to either do not allow the computer to turn off the device, or to allow the device to wake the computer according to the given option.

  I guess that power management is a wonderful thing... but only in theory.

  In reality, it's a major PITA with this card and others - but jumping through these hoops has solved the problem.  I am now rocking the long and had not yet BT or drops wireless and it used to happen about every 5 minutes.

• Mac Pro RAM, Audio, Bluetooth mouse problems

  I recently bought an Apple factory refurbished Mac Pro (end 2013) and replaced the three-chip RAM of 4 GB with 16 GB of Crucial two chips. Everything was great for the first two weeks. Then I started having a strange audio problem. Audio would become suddenly agitated. I disconnected and reconnected the speaker output and it would start working again. Finally, unplug the unit and plug the unit has stopped working (audio would eventually just stop working completely... zero sound with or without the speaker plugged in...) and I had to restart the computer.

  Then one day I noticed that only 16 GB of RAM showed up (I run own memory, so he's in my toolbar). I opened the machine and moved the two chips on the other side and when I rebooted, I got 32GB again.

  Then I noticed that when the audio problem came once again (he seems to be after the computer has been for a few hours or more) my Apple bluetooth mouse would disconnect and reconnect intermittently... ONLY when the audio starts to get restless again.

  I zapped the PRAM several times and now I get the 32 GB of RAM only after disconnecting the chips and MOVING them to another location, but not all the time. The audio port will begin to spoil, I reboot and I'm back to 16 GB.

  So, is it bad RAM? I removed a single chip and the audio problem still happens.

  Anyone have this problem? Apple Care suggested I bring it in the Apple Store, but I thought that I ask here before go this road, just in case there is a known issue.

  Thank you!!

  Rick...

  To establish if it is a RAM problem, remove 16Bb sticks and replace the original 4 GB sticks.

• Mouse Bluetooth disconnects randomly the macbook pro

  So, I have a logitech bluetooth mouse (M535) and sometimes it disconnect random for my mac and then reconnect a few moments later... Is there a reason that this is happening, or is it possible to fix it?

  Bluetooth devices no longer meet

  Sources of interference Bluetooth

  Sources of interference of Bluetooth (2)

  Problems of Bluetooth wireless

  If your Wi - Fi connection is able to generate a 5 GHz signal, try this.

  Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.

  Reset the NVRAM EXTRA memory

• Logitech bluetooth mouse m555b guard disconnection on windows 7 64 bit on my thinkpad lenovo x 230

  My Logitech bluetooth mouse m555b guard disconnection on windows 7 64 bit on my thinkpad lenovo x 230.

  In my view, that it is a common problem.

  All solutions, pls?

  Is there a bluetooth mouse that is certain to work on Win 7 64-bit?

  Hello

  1. have you verified the functionality of the mouse in the other computer?

  2A it works fine earlier?

  3 have there been recent changes made on the computer before the show?

  I would like to inform you that Logitech Bluetooth mouse m555b is compatible with Windows 7 64 bit.

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/search.aspx?l=en-us&type=hardware&s=Logitech%20bluetooth%20mouse%20m555b%20

  Please follow the steps described in the following article and check.

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows?T1=Tab03

  For more information, see the link:

  http://Logitech-en-AP.custhelp.com/app/answers/list/kW/troubleshoot%20mouse%20problems

  Let us know if it helps!

• Series P30 Microsoft bluetooth mouse & satellite

  I bought a microsoft IntelliMouse Explorer for Bluetooth with a USB BlueTooth adapter.
  I put the adapter and the bluetooth connection works well. I was able to communicate with my cell phone.
  But not my new mouse. On another computer, it works fine. On mine I can' install the driver. When I search on bluetooth devices, the mouse, it is recognized, but when I open again the bluetooth devices, there is no show.
  The driver for the TouchPad is crushed with PS2 IntelliMouse... and my mouse does not work.

  Can someone help me?

  Hello

  Unfortunately, it's not easy to say why it doesn t work.
  Is - what the other computer has a touch pad or an extra mouse driver?
  There may be some conflicts with the touchpad driver. You can try to remove the touchpad (Alps Touch pad Driver) driver, and then test the Microsoft Bluetooth mouse. Maybe after this procedure the mouse will work correctly.

  Good bye

• Microsoft Bluetooth Mouse with my Satellite A60-122 issue

  Hi there;
  I'm a new user in this forum and this is my situation:

  I bought a Microsoft IntelliMouse Explorer with a USB Bluetooth adapter. When I plug the Bluetooth adapter to one of my four USB ports, bluetooth connection seems fine. However, I can't work with my new mouse. I have try all this on a Mac computer and mouse everything goes perfectly. I have not yet installed the driver! I don't know what is happening. I had installed the driver several times and it seems OK. DC when I search the mouse over the icon of bluetooth device, I see him there. However, the mouse does not work and when I open again the icon of bluetooth device, I can't see the connection bluetooth mouse more.

  My question was already posted by Sorin11 (08.12.05), and I would like to know if today, hopefully there is a solution to this problem of bluetooth.

  Thank you
  Antonio

  Hello

  Well, the Satellite A60-122 has no Bluetooth. In this case, you will need to use the 3rd Bluetooth driver and the device.
  In addition, the Mac has a completely different operating system and you can not compare the two devices.
  Unfortunately, I can't give you a correct answer, why this problem occurs. You should check if you are using the correct drivers. You should especially drivers for Windows OS.
  In my opinion, you should ask the manufacturers of the ItelliMouse for the support.

• How can I change the sensitivity of the Mouse microsoft bluetooth 5000 mouse

  How can I change the sensitivity of the Mouse microsoft bluetooth 5000 mouse

  With most devices microsoft mouse, with the last installed, R.click software/drivers
  my computer, properties, Bishop of devices, expand the tree, R.click the mouse on it, properties,
  Advanced button, set the two senior settings is listed, a superior is probably
  enough. This makes the most sensitive mouse settings.

• need help make bluetooth keyboard & mouse Microsoft works on Tablet

  I had a Motion LE1600 Tablet for a few years. I like it. I had to recently reimage my Windows XP and start over. I improved all Svc Pack3 and reinstalled programs. I use Security Essentials. I still need to get my Microsoft IntelliMouse explore and Trackball bluetooth keyboard work. Currently I use a USB keyboard and a mouse, but I have the IntelliMouse CD that looks as if it would install two items. I can't make it work and I would really like to help someone who is very familiar with these items.

  I tried and failed to do this work. I tried to follow all the items on the installation guide that is displayed on the screen during installation, but I can't understand even when the connection of brand/Break button is on the keyboard.

  Ouch! I really need help from someone who is familiar with these elements!

  Hi JeffDavis,

  · You receive an error message or error during installation?

  You can follow the steps from the link below: troubleshooting failures in the detection of new Bluetooth mouse or keyboard:http://support.microsoft.com/kb/811805

  See also: Troubleshoot installation of Intellipoint and IntelliType LifeCam software:http://support.microsoft.com/kb/953691

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• trying to activate a new Microsoft Bluetooth Mouse 5000 to my Toshiba laptop.

  The new mouse blinks green & red, however, the laptop is not recognize bluetooth mouse.  Ran Microsoft fix the software, however, it has not solved the problem.

  Hello

  Mouse sounds like it could be defective and if so check with the vendor for a replacement.

  Also check with Toshiba support, their books online and the drivers and their forums
  to be sure, you have the BlueTooth enabled, latest drivers, as well as for known problems.

  Toshiba - Forums
  http://laptopforums.Toshiba.com/

  Toshiba - Contacts
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  Toshiba - drivers - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba - Support
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  =====================================

  If supported these could help.

  Hardware devices not detected or does not work - a Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  Set up a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

  The problems with Bluetooth devices
  http://207.46.197.98/Windows/en-in/help/11a74104-645D-40D4-b933-bde5d15537bb1033.mspx

  How to set up a Bluetooth connection
  http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

  The Bluetooth item in Control Panel on a Windows Vista SP2 computer does not
  as expected when you click on the element - for Windows 7 this check manually
  http://support.Microsoft.com/kb/960531/en-us

  If you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.

  BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
  devices around you. For each detected Bluetooth device, it displays the following information:
  The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
  Last detection time and more. BluetoothView can also warn when a new Bluetooth device
  is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREE
  http://www.NirSoft.NET/utils/bluetooth_viewer.html

  BluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
  the standard output. For each Bluetooth device, the following information is displayed: MAC
  Address, name, Major Device Type, minor device Type and possibly the name of the company of
  the device (if the external file of MAC addresses - oui.txt is provided) - FREE
  http://www.NirSoft.NET/utils/bluetoothcl.html

  ---------------------------------------------------------------------

  Add a Bluetooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  ---------------------------------------------------------------------

  More information of possible interest to some:

  What is a Bluetooth personal area network (PAN) network?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-Pan

  Connect to a Bluetooth personal area network (PAN) network
  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-Pan

  =======================================

  Maybe something is wrong with the rodent: (since its new if the mouse is the question
  It would be best to contact the seller for replacement)

  Microsoft Hardware Warranty Info.
  http://www.Microsoft.com/hardware/warranties.mspx

  Bluetooth Notebook Mouse 5000 - has a 3 year warranty (other versions are also 3 years old)
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=099

  MS material supports and warranty claims - there is a support of 90 days starting from the
  1 incident.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• The mouse continues to disconnect randomly

  span / / p
  With the help of OS Vist, my husbands mouse continues to disconnect randomly.  He has reinstalled the drivers, did the computer repair.  He changed the mouse to a new with the same result.  It has also changed the cables autour and she always does on other ports.  It seems to be a problem with OS rather than material.

  Problem solved (for me). Resolution-Wrecked TWO mice! Bought again the machine and we like that. I will never use two mouse at the new!

  Question answer.
  Operating system: Win7. (Even if the previous user, the question was under Vista).
  Question started: yesterday. 23 / Feb / 2010.

  Hello, my name is Royce, I have a problem with my mouse on Windows 7.

  Question: The mouse turns off randomly, I hear the device disconnect sound, then the sound of connection device. It disconnects all all three to six seconds, and the mouse power light turns off during this disconnect. I suspect my internal USB Hub is powered off, but do not.

  Cause: I had two mouse plugged in at the same time, so a friend can have control of the screen with me. In a few minutes, this problem started.

  Tried to fix it: I uninstalled the mouse driver, tried different ports, updated windows, different mice, taken the battery out of the motherboard, reset the bios and even entered in DeviceManager and ensured that all usb hubs do NOT go to power saving mode. I don't know what else to try, but then again I'm not all that known with Win7.

  When you first start my PC, the mouse will be OK for about 20 seconds, then the problem is getting worse and worse. If I don't move my mouse, I don't hear the disconnect sound, but it is perhaps more than that.

  When the mouse goes off, I think I can use my keyboard. The CapsLock light is wrong, so I suspect that the keyboard does not meet this problem. Oh, and all of my devices are USB2, so it's all modern. My PC is new, built the House. It's a machine fast quad core with a lot of power to the usb2.

  Help, please!
  Royce Barber

• Mouse Microsoft bluetooth arc (grey), questions about the reconnection

  Hi all

  I recently bought mouse arc Microsoft Bluetooth (new ERM one) to use with mobile society.

  I have a Lenovo T430s laptop, with windows 7 Professional.

  I have properly matched and works very well, however, when I turn off the mouse, when I turn on the PC, when you turn things on (working from that day is), mouse work / connect.

  IV ' e to manually remove the device and coupled again, then it works fine.

  You have no work around? Bluetooth is 4.0

  Thank you

  Carlo

  Hello
  Welcome to the Microsoft community. Sorry for the delay in responding.

  If you bought this Arc Touch Bluetooth mouse then I would like to inform you that it is perhaps not compatible with Windows 7 because it uses Bluetooth 4.0 technology. This could lead do not save the settings of the mouse and you will have to reconfigure again.

  How to check your device to see if it'sBluetooth active 4.0

  Additional information:
  Troubleshooting: mouse

  How to contact Microsoft if you have questions about your hardware device.

  Hope the information is helpful and let us know if you need additional information. We will be happy to help you.

• I can't remove my microsoft bluetooth mouse!

  Bluetooth mouse does not connect with windows and I can't remove my microsoft bluetooth mouse!  He used to work and connect, but I think that I pushed the reset button on the mouse or something and it connects more, but the unit rest rest under devices bluetooth for windows does not detect a new device, when I try to Resync.

  I use Windows 7 64-bit.  I don't have an option to remove when right-clicking on the device under devices (which it is).  I tried control bluetooth in the Device Manager.  I tried to uninstall the drivers under device properties.
  I do not know how to remove the mouse under devices and get the mice to be connected and working with the system once more.
  Thank you very much for the help! It is much appreciated!

  Hi Mustang,

  Thanks for the update on the issue. I understand the frustration when something does not work very well.
  However, the update for the drivers are optional updates and drivers are provided by the manufacturer. As it was working fine before the update, you can try to do a system restore and restore settings and software to a previous date.

  See the section restore your PC to a previous point in time, in the following link:

  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

  System restore warning: when you use the system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  Hope this information was useful.

• Cannot connect mouse Microsoft Sculpt comfort Bluetooth constantly

  I can't get my mouse Microsoft Sculpt comfort to stay always connected to my laptop (Win7 x 64).

  In the middle of use, it stops working. I studied in the devices & Printers and the device returns is no longer there. I pass by add it a device Wizard, making sure that my mouse is discoverable (green and red lights flash alternately) and he said he's logged and it will look for a driver. The laptop detects a driver and a "Bluetooth Service Configuration" window appears.

  Open Device Manager, I see that HID-compliant mouse is added to the list of mice and other pointing devices. As soon as the "Configuration of Bluetooth Services" window closes, the mouse is removed from the Device Manager and removed from devices & Printers.

  I tried to uninstall and reinstall the Bluetooth driver.

  I tried to turn off the Bluetooth power management feature.

  I tried to change the batteries.

  I tried to move closer and further away.

  I tried browsing the Add Assistant device with Microsoft mouse & keyboard Center installed and uninstalled.

  I restarted at various times during the process.

  What should I try next?

  1. I didn't do any hardware or software changes before this problem I can think
  2. My computer is a Dell Latitude 6430u
  3. I have Kaspersky installed 10.1.2.23 on my computer. It is managed by Active Directory by my IT Department if I can't make changes to it or turn it off somehow.

  Troubleshoot failures in detecting new Bluetooth mouse or keyboard
  -Was not able to finish because I do not have permission to access the registry items in order to remove the bluetooth stack

  I performed a clean restart in any case and I tried to add the device again, and it worked this time.

  I will update this thread if it decides to cut again for some reason any.

  Thank you

  okravetz

• How can I re - mouse Microsoft Sculpt pair Touch (bluetooth)

  Running Windows 7

  My Microsoft Sculpt Touch mouse was exploited and inadvertently pairing button has been pressed.

  Now, I can't get the mouse works!

  Now the pairing button for several seconds and try to discover the Bluetooth mouse is not successful.

  I would appreciate advice on how to get the feature to the mouse.

  Y at - it a reset a driver to do?

  (Moved to programs)

  Hi Jack,

  Thanks for the reply. I really appreciate for the troubleshooting steps you have tried so far. The question you are faced to could be due to corrupted drivers.

  Please answer the following questions:

  1. What is the brand and model of your computer?
  2. Are you able to connect any other Bluetooth device with your computer? (phone or Tablet)

  Please follow the links below and check if the problem is fix.

  Troubleshoot failures in detecting new Bluetooth mouse or keyboard.

  http://support.Microsoft.com/kb/811805

  Registry warning:

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/ )

  How to back up and restore the registry in Windows?

  Bluetooth devices do not work correctly on a computer that is running Windows 7.

  http://support.Microsoft.com/kb/980396

  Add a Bluetooth device or other wireless or network device: frequently asked questions.

  Refer (why Windows does not detect the wireless device, I would like to add to my computer?)

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  Additional information:

  Connect to Bluetooth and other wireless or network devices.

  http://Windows.Microsoft.com/en-us/Windows7/connect-to-Bluetooth-and-other-wireless-or-network-devices

  Add a Bluetooth device to your computer.

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Feel free to contact us if you need assistance with this problem.