Bluetooth: not available

My bluetooth appears as 'not available '. I already ransacked the com.apple.Bluetooth.plist and reset my smcand did a reset, but the problem remains. I own a macbook pro 13 "(early 2011) with el capitan installed 10.11.6 recently." Other features include:

Processor: Intel Core i5 to 2.3 GHz

Memory: 16 GB at 1333 MHz DDR3

Storage: 512 GB SSD (360 GB available)

I checked my hardware and it says "none found information" under bluetooth.  I have never had problems bluetooth before and don't know if it's related to the installation of el capitan, but I know it worked before the upgrade.  I don't know when it has stopped working since the update.  Any help would be appreciated.

You'd better take a Genius Bar appointment or contact Apple support, they have a special utility that could detect the problem.

Tags: Notebooks

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