Bluetooth on H8 - 1287C does not

I have a new Pavilion H8 - 1287C (bought in July) and the bluetooth is not working.  I tried the detection devices from the PC and tried with devices to scan for the PC - no luck.  My devices see each other without any problems.  Just, the PC sees nothing or is seen by what it is.  Is doing additional tests anyway?  I have no error on the PC.

Hello

Check your shipment manifest to make sure that your PC even came with Bluetooth.  This is an optional feature.

Open your PC and check to see if the wireless card is correctly inserted completely into the outlet and it is fixed by a screw on the motherboard. Do not forget that two wire antennas are attached.  See the image below.

Bluetooth settings must be verified like the image below.

Tags: HP Desktops

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