bluetooth Windows search does not find my sd10 headset motorola
Recently bought this Motorola SD10 HD bluetooth headset to listen to internet radio on my laptop Dell Latitude E6410. The headset pairs easily with my HTC Droid phone, but I'm unable to pair it with my laptop. The search function of Windows bluetooth device does not have the helmet, there is no possibility to try same pair. Motorola phone supports the claims, it is a problem of Windows since the pair of headphones with my cell phone.
BTW I also use a mouse bluetooth with the laptop and sometimes it loses the pairing and the only way to (re) pair is to remove the device and the device to be added again. So I think it's a problem of bluetooth of Windows.
Thanks in advance for your help-Frank
Hi Frank,.
1 Windows operating system you are using?
2. you receive messages or error codes?
Method 1:
You can check with the support of Motorola and check if there is for the windows you use any headphone driver and software. If so, the same install and check if it helps.
https://Motorola-global-portal.custhelp.com/app/answers/prod_detail/A_ID/78830
https://Motorola-global-portal.custhelp.com/app/chat/chat_launch/
You can also check the updates of Windows see if the optional driver updates are available for the device:
Update drivers: recommended links
For more information, see the articles:
Connect to Bluetooth and other wireless or network devices
Add a Bluetooth device or other wireless or network device: frequently asked questions
Method 2:
Try to run the corner hardware store and check the issue.
Tags: Windows
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