blurry horizontal lines on my Office Jet 8100

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  Hey Boefixepa,

  If the printer is to give you a black line when scanning/copying with the ADF and flat, then I would hazard a guess that the printer is connected to a surge protector.  If so, then try the following steps.

  * Unplug the printer while on

  Disconnect the other end of the power cord from the surge protector

  * Wait 60 seconds

  * Plug the printer back to power on a direct outlet

  The 8600 does not need to have a surge between her protector and the wall unit has protection against overvoltages, built in.  Being doubled surge protection can sometimes cause this type of line to appear using the 8600.  I hope this helps.