Body of the email does not print in Outlook Express

Body of the email does not print
 
I had this same question posted under Outlook but was advised to post it under Windows...
I use windows xp professional outlook express and the body of the email will not be printed.  The printer works well with other programs and the title of the print emails.  I does not matter if I try to print starting from the preview pane, or open the email and try to print from there.  All the settings are the same as they were while he was working.  We use a printer HP Officejet Pro 8500 has.  I have forwarded this email to my son who also uses xp and outlook and print with all the problems.  I made a diagnosis on the printer and it says it's in good working condition.  From now the only way to print an email is to copy in word and print it from there.  Any thoughts?

Hi mriddle27,

You can check if the following is useful.

Method 1: Clear the Auto-select option for encoding.

a. open the message.

b. click view in the menu bar.

c. point to encoding , and then clear the auto-select Option.

Method 2: You can try to repair Outlook express and see if it helps.

An Outlook Express basic repair kit

Tags: Windows

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