Book of Mac: cannot scan more.

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• Cannot scan more than 1 page

  I just updated my OS to Mountain Lion (10.8). With Snow Leopard, I was able to scan more than 1 page using my dish. Now, I can scan only 1 page. How to scan more than 1 page in a document that does not work in the document feeder.

  I have an Officejet j5780 all-in-one.

  Scan using Capture of Image in your Applications folder.  Click your scanner on the left, click Show details on the background.

  Select PDF as the format and then check the box that says «Combine in a single document»

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• Mac cannot scan from the HP Officejet Pro 8500

  Hello

  I can print from my computer, but I can't scan to it.

  Printer/Scanner: All-in-one printer, HP Officejet Pro 8500 - A909a.

  Computer: MacBook Air, OS X 10.9.4

  They are connected wireless. I tried an Apple software update - there is none. I tried Printers Scanners & (in system preferences), preview and Capture of Image. None of them recognizes a scanner to my computer.

  Thanks for your help.

  Hi DanSF79,

  Thank you for your answer! I noticed that the Mac recognizes your printer as a generic PCL Laser printer and you are out of ink.

  I recommend the following steps:

  1. Reset the printing system. OS X Mavericks: reset the printing system.
  2. Verify and repair disk permissions. 12.x disk utility: repair disk permissions.
  3. Uninstall the printer. Uninstalling the printer software.
  4. Re-install using the Apple updates. OS X v10.9 Mavericks: installing and using the printer on a Mac.

  Please note: If you are out of ink, I recommend to replace the ink cartridges.

  Hope this helps you and have a great day!

• HP LaserJet MFP M425dw 400: Cannot scan more of the MFP

  Hi - I can no longer 'push' a scan of my on the MFP control panel a network location

  The MFP control panel simply shows a yellow Triangle and "scan was unsucccessful - try again.

  I can scan always from the control panel of the MFP printer on a local USB, and

  I can 'pull' a scan of the MFP, to my PC (Windows 10), using the HP scanning application that drives the solution v15188 full pc, installed on my PC

  I have rebooted the MFP, changed the cable network and same re-flashed the MFP firmware

  Any ideas what to try next?

  He solved it myself!

  I went into the settings of the MFP and assign another (different) static IP address, and while I was there, I spotted a Security menu option to reset 802.11 - so I don't

  I then rebooted the MFP and changed the IP address of the printer back to what it was, and

  now scan ok work both ways

• LaserJet professional M1217 nf: cannot scan over network with a printer laserjet 1217 on a Mac

  Hello

  My set up:

  Mac with Yosemite

  LaserJet M1217 more wireless

  Description of the problem:

  I can't scan. Preview, the control panel or image capture, I get the same error saying "cannot open a session.

  I have installed and reinstalled the drivers/printer about 100 times.

  I tried to add the printer/scanner like airprint, or with the name of the printer as a proposed post.

  Just what causes the same error.

  I have the 2.0 version of the driver installed right now. Tried with 1.7, same result.

  I can print without problem since my Mac and my iPad.

  Tried it with an ethernet cable and have the same problem in case someone ask.

  I looked all over google and doesn't seem like someone else has the same problem? Many people have problems printing over wireless, but it's ok for me. Is the scan, I can't go to work.

  Pages of HP does not offer any other driver which has of the Yosemite. HP offers no additional program for Mac and scan.

  Don't know what else to try.

  Little help? Anyone?

  Thanks Geminy02,

  Unfortunately, your suggestions did not help, and I have a few comments about them.
  First of all, your suggestion about the router was the problem is quite impossible, as you will need to check if the ports are open only in the case we're talking about two different network segments. If you have your printer and your computer in the same segment you will have problems of ports.
  Second: if I would have chosen IP protocol to add my printer, I wouldn't take the option scan, as you said, which means I could not done any tests that I mentioned in my original post, and I would never have had to the point of getting the error message.
  Thirdly: the drivers that you MENTION for download are exactly the same as you get with yosemite, so, this could help to reinstall the driver, it's kind of a long shot (and yes I tried).

  In fact, I managed to solve my problem by doing a factory reset of the printer, any sign of a printer in my computer, cleaning and reinstall the printer using the airprint driver suggested by yosemite where to find my bounjur printer.

  I tried ro think what could be the reason, or to see all what I had changed, and the only thing I've seen different in the configuration before and after he started to work was the name of the printer. When it did not work my printer was called simply "printer", when he was working he was the full name that comes by default. It would be very strange, that this is the reason, but I just mention it here just in case someone read. I believe that the factory reset was the difficulty, not the configuration itself.

  Just for the other readers, I can confirm that this unit can print and scan over my wiresless and cable network on yosemite, with the help of preview, capture image or scan property in the control panel. It took me several hours to make it work, but it does, and my best friend was all the time the printers web page, where you can change the configuration of the printer.

• HP 5520: Cannot scan multiple pages with 5520 Scanner HP on Mac with Yosemite

  Hello, I am unable to scan several pages using my HP 5520 on my new iMac with Yosemite. I can scan only one page. The answers solved on this page are old and I can't make them work. Thanks a lot for your help!

  Hi @goldenm,

  Welcome to the HP Forums!

  I understand that you cannot scan multiple pages with your HP Photosmart 5520, on Mac OS X 10.10 Yosemite. I'm happy to help you!

  What happens when you try to scan several pages? Do you get any error messages?

  In the meantime, try the following steps:

  How to scan multiple pages into a single file with HP Scan?

  Load the document and use HP Scan to scan and save as a file of several page.

• My book for Mac "preparing backup".

  Hi all

  I've updated to Sierra this morning and since then my WD My Book for Mac has been slain in the backup of the preparation for about 10 hours. My backup before the upgrade went through without a problem. Is the amount of time the backup takes to be expected with the upgrade or it's just stuck in limbo?

  Thanks in advance.

  Hello, Huss417!

  Thank you for using communities Support from Apple. Congrats on the update to Mac OS Sierra! It's a great new operating system. From your post, I'm seeing that you have problems with your Time Machine backup since the update, even though - he was slain on "Preparing" for a lot longer than expected. I know the importance of these backups and want absolutely to make your passes by. I'd be happy to help you!

  The following article will give you more information about what might happen.

  macOS Sierra: If Time Machine still at the stage of the "preparation".

  You can also see the following article for further assistance.

  macOS Sierra: Time Machine troubleshooting

  Enjoy the new macOS Sierra!

• Time Machine do not hourly backups on WD My Book for Mac new

  My 1 TB time capsule was too small for the full backup so I just bought a 6 new to WD "My Book for Mac" and have now a new back up, but it won't backup time as usual. I am running OS X El Capitan 10.11.6 Can anyone who thinks that the reason for what I fear not having a reliable backup. The problem with the new hard drive external or is - a problem with EL Capitan?

  Hello Arnaud,.

  Thank you for using communities of Apple Support. It is my understanding that Time Machine was not back up as expected. I certainly understand how it is important to be able to back up your content. I'm happy to help you.

  There are several factors that could influence the automatic backup. Please follow the steps in the link below to fix this problem:

  If you cannot back up or restore your Mac with Time Machine

  In addition to these measures, hourly backups could be affected by your sleep Macs and power Nap settings, depending on which Mac you use. To ensure that your hourly backups are finished, set your Mac sleep to a longer period time. For testing purposes, try to set the duration of sleep at least 1 hour. You can do this in system preferences > energy saver.

  In addition, if you use a portable Mac, make sure that it is connected to power during the tests to see if hourly backups work. See the link below to view information on how Power Nap works and how it can affect Time Machine.

  How Power Nap works on your Mac

  Keep in mind, that Time Machine backs up only files that have changed since the last backup.

  Have an amazing day!

• LaserJet 200 ColorMFP M276nw: Cannot scan computer, but can print

  In recent weeks, I am not able to scan more my computer using HP scanning. I can always print from my computer. It doesn't matter if my computer is connected to my WiFi or cable network. My printer is connected to the network cable.

  Scanning was not a problem until a few weeks ago. I do not know what caused change this situation.

  The message that appears on the screen of my computer says "HP LaserJet 200 colorMFP M276nw-AirPrint is is not available...". ». The reference to Airprint intrigues me.

  If anyone recognizes this situation and / or has a solution?

  Thanks for providing the screen shots Gvmdh_Hbl.

  Still looks like the driver is installed for the printer. Your lack of print and Scan in the printers and Scanners window tab.

  Here is a screenshot of what it should look like.

  

  Repair disk permissions and resetting the printing system to see if it helps.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  If you're still having problems, I uninstall and reinstall the printer software.

  Uninstalling the printer software.

  HP LaserJet Pro 200 color M276 Full Feature software and drivers.

  Please let me know the results.

  Thank you.

• HP Photosmart D110 - cannot scan

  Just bought the HP Photosmart D110 yesterday and cannot scan.  I'm on a Mac (OS 10.6.4) and whenever I try to scan something, I get the following message:

  Hi all

  Looks like you have either a conflict between the old and the new HP software, or a corrupted installation of the Hp software.

  We can remedy easily enough.

  First, go here and download the latest version of the HP software on your desktop.

  Then we'll run the cleaning brush to remove all software that has been installed HP.

  To run the scrubber,

  Go to Applications/library/Hewlett Packard / click Uninstall HP

  Click on continue

  Highlight your device in the left pane

  Hold down the Ctrl and Opt, as well as Apple and click on uninstall

  There will be a pop up that asks if you are sure you want to uninstall all hp software.  (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)

  Click on continue

  Let the full scrubber .

  Then start the HP software, you just download and follow throughout the installation procedure

  the operating system can find updates and others. If it asks you if you want to download them, accept you.

  Who should take care of it.

• When connecting two books of Mac with Migration Wizard using a cable Ethernet 'right' or 'twisted '?

  Hello

  Soon I'll have a new Mac Book Pro, and I would try Migration Wizard but > > > > when connecting two books of Mac with Migration Wizard should I use a cable Ethernet 'right' or 'twisted '?

  You can use either; There is no advantage to one or the other specific.

  (144276)

• The Mac cannot connect to iCloud

  I get a message, the Mac cannot connect to iCloud due to a problem with *.  This is my Apple ID, and I cannot go into Apple.  This happened after I had the mini for Mac guys and the guy deleted stuff in the keychain.  This message constantly comes back again and again even after I said 'later '.  In addition, since I had the machine for the MacGuys, a "Facebook password required" notice appears again and again.  As soon as I selected 'close', he is back in a few seconds.  I can use Facebook very well.  How can I get rid of these popups?

  < personal information deleted, re-titled by host >

  First of all try to access to the keychain via Finder > Applications > utilities > Keychain Aces and connection and re-enter the passwords for problem applications.

  If this does not work, you will need to reset the keychain and re-enter all the password.

  http://www.Computerworld.com/article/2891793/how-to-use-Mac-OS-x-Keychain-Guide. HTML

• Firefox is exhausted before but cannot start more

  Firefox is exhausted before but cannot start more.
  I tried the solutions, but it does not work

  Large. Glad to know you have the root of the problem, and thanks for posting back.

  Usually, we suggest that when checking for malware several tools to serve because no single tool is looking for or find everything. The standard help article

  • Fix Firefox problems caused by malicious software

• I get a message on my iMac 'The Mac cannot connect to iCloud due to a problem (my email address) preferences iCloud open to fix this', but don't know what to do next for sorting. Please notify.

  I get a message on my iMac 'The Mac cannot connect to iCloud due to a problem (my email address) preferences iCloud open to fix this', but don't know what to do next for sorting. Please notify.

  Enter your ID and password.