Boot failure when you attempt to auto detect the USB mass storage devices

I have two USB mass storage devices.  The sizes are 320 GB and a to.  I had problems at the start to automatically detect a storage device.  After reaching the Office I can usually unplugg the 320 device, reconnect, Windows detects the device.

August 10, I bought an an external HDD TB to start the backup of my entire C: drive operations.  I rebooted automatically while watching a DVD tonight.  I rebooted the PC and hanged when executing start-up procedure notice of automatic detection procedures.  I held the Start button to shut off the PC. I unplugged the external hard drive, PC rebooted. Start continued without external devices.  I reconnected it the external hard drive upon arriving at the office.

The purchase of an external hard drive, see the same issue using the smallest disk, tells me that the error is in the operating system.

Hi Troy382438,

1. is this startup crashes before windows loads?

2. you have SP2 installed on your computer?

If windows hangs at the POST (Power-on-self-test), you may need to update the drivers from the motherboard.

If windows crashes after windows loads, you can try the following steps.

Step 1

Install SP2 if it is not installed.
http://support.Microsoft.com/kb/935791

Step 2

Run a SFC (System File Checker) scan.
http://support.Microsoft.com/kb/929833

Bindu R - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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