Bought a second hand computer and do not have the password
original title: admin password
Could someone help please. My mom just bought a second hand laptop in an authorized shop. Unfortuntly that it came with no disk Windows. I put 2 user accounts 1 who has an administrator account, both accounts have been set up with no password. When what she came to use the laptop again the obliged admin account a password, I tried all possible methods to get in profile, but without success. Is the only option to restart the computer because it's impossible because I don't have the disk. Please, could someone suggest how I can access the admin profile.
http://support.Microsoft.com/default.aspx/KB/189126
"Microsoft's strategy concerning lost or forgotten passwords"
Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.
Read theBANNING of cracking of passwords information tools information provided in these forums in the thread above posted byBill fill MSFT, moderator
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.
Normally, they do this for a cost of $ small.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.
There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.
If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):
At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu
Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.
http://support.Microsoft.com/default.aspx/KB/918884
MS advice on the conduct of clean install.
http://www.theeldergeekvista.com/vista_clean_installation.htm
A tutorial on the use of a clean install
http://www.winsupersite.com/showcase/winvista_install_03.asp
Super Guide Windows Vista Installation
After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
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