Bought a Windows 7 used and there are user profiles that I can't delete because I do not have their password and I can't delete them admin status.

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• Cannot install my printer [DELL PHOTO AIO 962]. is there any othe with mine. thank your driver options, because I do not have the disc.

  of all the available for installation, photo dell AOI 962 dell printer is not.are he other options or made on the liost who would be compatible

  VV_907,

  First run, delete print jobs to eliminate any print job stuck in the queue.

  Unplug the printer.

  Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

  Restart your computer. Make sure that the printer is deleted. Deleting Manual printer driver

  Download the 32-bit drivers for Vista for Windows 7 32-bit or 64-bit drivers for Windows 7 64 bit Vista. Install the Vista drivers in Vista compatibility mode, you will get a message, the printer is not connected. Connect the printer at the moment (power on).

  You will find links to the patch/drivers to...

  Reference Dell 966 Photo all-in-One Printer owners thread (W7)

  Don't forget the programs anti-virus and firewall will block communications.

  Rick

• There are several scripts that I can't use.

  I loaded the scripts in my library of Muse, I can see them using the text tool. But I can't click on them.

  It is disabled for most scripts. How it should work?

  So you see, I can use the grand Fredericka.

  

  This does not work for Cantarell.

  I chose yesterday, but cannot use it.

  What I am doing wrong?

  Yes I use CC - otherwise I couldn't use Fredericka grand and a few others.

  Thanks in advance

  Uwe

  Hello Fotoroeder,

  What is happening with all the sites of muse or a specific? Create a new site and try to add the same font in a text box.

  If you are faced with the same question in the new site then I advise you to reset the preferences of Muse by renaming a folder of preferences on your machine.

  You can find the file in the following location

  Windows:

  C:\Users\(username)\AppData\Roaming {replace (username) with your windows user name}

  Once rename com.adobe.AdobeMuseCC.2015.0 com.adobe.AdobeMuseCC.2015.0_old

  MAC:

  Go to Finder > go > go to folder

  type ~/library/preferences and press return

  Once rename com.adobe.AdobeMuseCC.2015.0 com.adobe.AdobeMuseCC.2015.0_old

  Be sure Muse of output before you rename the folder.

  In case the problem still persists please let me know.

  Kind regards

  Vivek

• recently purchased Acrobat Pro for Mac, but who also want to put it on a PC. There are several places so I can do this and I can use it on both Mac and PC? I don't think I can ask my boss to pass another $485 then I may have to go with another drive, if I

  recently purchased Acrobat Pro for Mac, but who also want to put it on a PC. There are several places so I can do this and I can use it on both Mac and PC? I don't think I can ask my boss to spend another $485 so I may have to go with another drive, if I can't use it on multiple systems.

  A version bought the current version (Acrobat DC Pro) can be exchanged, so you should be able to run on Windows or Mac. But never both. You can then run it on two machines for your own personal use (do not share).

  A subscription version can be installed on two computers. Windows or Mac. For a person.

  More complex arrangements are pointing to a need for volume licenses.

• I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum was fired by news

  I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum has been returned by the current agent. Can someone please? I don't have the funds to buy it again. Thank you.

  You can only do it in 1 or 2 years after purchase.  If you don't have that you received a serial number mac.

  check your account, Adobe ID Code

  If she is not there and you don't have to record the serial number of your mac on and fix you is perhaps not able to activate acrobat 9, but there is a chance adobe support would help.  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• I have download an IDM software.there are as many files how can I understand that by running the file IDM will install in my computer and I can use it.

  I have download an IDM software.there are as many files how can I understand that by running the file IDM will install in my computer and I can use it.

  Hello

  Contact the Support of IDM in this regard.

  The link there is a Support tab on the top right > run the mouse cursor over them for the Support Options > 'how to use IDM.

  http://www.internetdownloadmanager.com/download.html

  See you soon.

• I'm trying to update my contacts folder and there are a few names I want to delete.

  Remove Contacts

  I'm trying to update my contacts folder and there are a few names I want to delete. It is possible with some, but not with others. The "private" with a picture of just an envelope at the beginning of the list, I can remove it. Those with a picture of an envelope in a door - mainly business contacts - I can't delete - there is no installation 'DELETE '.

  Hi HedleyCrick,

  1 are you referring to the webmail contacts or an e-mail client program?

  2. what e-mail on the computer client program do you use? Is - this Windows Mail or Windows Live Mail?

  You may need to get in touch with the email service provider for assistance.

  Hope this information is useful.

• I just bought a windows xp disc and try to save the key and it won't let me not also tried by phone, I don't no what to do to get the registerd disc any help would be good

  I just bought a windows xp disc and try to save the key and it won't let me not also tried by phone, I don't no what to do to get the registerd disc any help would be good

  Do you mean "activate"? Registration is optional; Activation is not. You don't have not given us enough information to targeted assistance. What type of XP installation disc are you using? What product key you installed with (please do not post!)? What happened when you talked to the man during telephone activation? If the failure of activation by phone and you did not wait for a human to come on the line, try this once again and wait for the Rep of decision-making supported MS - MVP - Elephant Boy computers - Don ' t Panic!

• FLASH PLAYER for Windows 10 64-bit, there are a lot of problems especially for INCREDIMAIL

  Good evening, since the Update FLASH PLAYER for Windows 10 64-bit, there are many problems especially INCREDIMAIL become impossible to start.
  J’ai uninstalled KB3132372 INCREDIMAIL OK.
  Tonight Update KB 3133431: INCREDIMAIL bad OUTSIDE.
  Uninstall de KB 3133431 and INCREDIMAIL OK.
  Thank you to create a patch for Use INCREDIMAIL.
  
  Thank you. A. LOPEZ

  Hello

  Here are 2 flash used on my pc W10 1511 version attached.

  If I place the security for WINDOWS flash update and INCREDIMAIL plus do other programs. INCREDIMAIL through a problem and must close. I'm on the latest version of INCREDIMAIL 2.5 - build 6 605 288 - Set - up 160 639 127 PN 12,000,002.

  Thank you very much to find a solution because the update of security Windows for flash freezes the computer.

  A. LOPEZ

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  installed on ny pc w10 1511

• the fonts on my dashboard a lot bigger that they should do and window fonts are so small that I can't read, what is happening?

  the fonts on my dashboard a lot bigger that they should do and window fonts are so small that I can't read, what is happening?

  This has happened

  Each time Firefox opened

  == Not sure when it started, it was 2 or 3 weeks. I have reset the resolution on my computer, but does not seem to affect it. I recently added google gmail, can that have anything to do with it?

  Hi Polly.

  You may have a problem with an extension or plugin that obstructs normal behavior of your Firefox. Have you tried to disable all add-ons (just to see) to see if Firefox goes back to normal?

  In all cases, prove a screenshot would be useful.

• I have windows vista Home premium, multimedia player and I want to play avi movies file, is there an update so that I can do?

  My daughter gave me a copy of a film, but it's an avi file (as it has windows 7), and my Media Player will not play the image it is his no picture. Do I need or there at - it something that I can download to fix the problem. Thank you.

  Is it a movie clip created with a digital camera?

  Did you record the clip on your desktop or in
  a folder on your hard drive?

  There is a small chance that the file would play if you
  Rename it to. AVI to. MI/GAL.

  It may be interesting to try to download and install the
  Freeware VLC Media player... He'll play about
  whatever it is.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  VLC Media Player
  http://www.filehippo.com/download_vlc/
  (works on XP/Vista/7)

  Keep in mind, there are many types of AVI files.
  The following utility to identify the various .avi
  codecs:

  Download GSpot
  http://www.free-codecs.com/download/GSpot.htm
  (left-click the text: "Download GSpot")
  (on the next screen...
  left click: 'Download [GSpot 2.70]')

  You don't have to install it... just unzip the file and
  GSpot.exe left click to launch.

  GSpot Super quick start
  http://www.headbands.com/GSpot/v26x/Quick_Start.html

  Evaluation of video files and Codecs with GSpot
  http://www.windowsmoviemakers.NET/PapaJohn/68/GSpot.aspx

  If it is a film of full length and you find that it is an Xvid file...
  You can download the Xvid codec from the following site:

  XviD Codec
  http://www.xvidmovies.com/codec/

  XviD FAQ
  http://www.xvidmovies.com/FAQ/

• I bought the Photoshop 19.99 plan for a month so that I can check the new Illustrator and other new programs CC and see if I liked the concept... Now that I checked out, I decided to upgrade to the full cloud...  There is a prom one year

  I bought the Photoshop 19.99 plan for a month so that I can check the new Illustrator and other new programs CC and see if I liked the concept... Now that I checked out, I decided to upgrade to the full cloud...  There is a promotion for one year to 29.99 per month for users of cs3, but when I try to upgrade my contract he wants to load the full 49.99... is there someone I can call?

  Hello Mary,.

  There is a telephone support | Orders, returns and exchanges, you can use > http://helpx.adobe.com/x-productkb/global/phone-support-orders.html.

  If necessary and for further questions click on http://helpx.adobe.com/contact.html and 'open' Please use the cat, I for my part had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.

  Hans-Günter

• On my desk, and on other sites that I opened, there are purple streaks that seem to vibrate from top down, any suggestions?

  Original title: purple stripes

  On my desk, and on other sites that I opened, there are purple streaks that seem to vibrate from top down, any suggestions?

  Hello

  It seems to me not be corrupted graphics drivers or lack of graphic material.

  Go to the website of your computer manufacturer > drivers download Section > then key in your computer model number > find your operating system > find two graphics / video or from the Chipset drivers and download and install.

  If that does not fix it:

  As it is a desktop computer, share your graphics card with a good.

  Or, if graphics card built-in, you will need to install a graphics card in a slot of the motherboard to see if this solves the problem.

  See you soon.

• When sharing my project there are some clips that show a red screen with a camera saying error. How can I solve these clips if I can share the project correctly?

  When sharing my project there are some clips that show a red screen with a camera saying error. How can I solve these clips if I can share the project correctly?

  This happens usually when the import process was not completed. If you have the original camera card - or a copy of the computer of the map - you can probably use the re-import command (on the file menu) to fix things. In addition, it is possible that the original media is imported, but this transcoding was not. If you have chosen to optimise upon import, try to select clips in the browser and transcoding to optimized.

  Russ

• Error: Location cannot be deleted because there are users assigned to it!

  We have created two new applications of FDM, and after adding of new sites that we would like to remove the default 'CONTROLSREVIEW' control examination and location of "SAMPLE". However, we do experience the following error message when you try to do:
  
  "Error: location cannot be deleted because there are users assigned to it!
  
  (There is however a thread similar to remove a location ):
  -The only information administration | Maintenance by the user for each user is the user name and security. Users cannot do not have places here from what we can see.
  -When you look at the analysis > reports > reports on the security > list user - level, no report appears and the page is blank. The drop-down lists are empty).
  
  Details:
  -11.1.2.1.
  -Point of view has been updated with our new location
  
  Please indicate how we can solve this problem. Thank you very much!

  You must double-click the user in maintenance by the user. This will open a new window where the assignment of location information is stored. Change the default location for users to review something else controls and save the changes. Once you did it for all users, you will be able to remove the location