Bought on credit - charged credit card confirmation received, but no credit on my account!

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• Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!

  Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought a new Iphone 5 s of Snapdeal in India, but when I created an account in the App store and next step his asking me to specify the details of credit card and the iTunes gift cards and codes I don't have an option to select none that I just

  I bought a new 5s of Iphone of Snapdeal in India, but when I created an account in the App store and next step his asking me to specify the details of credit card and the iTunes gift cards and codes I don't have an option to select none I just an options to select Master card, Visa and Amex. So what should I do to continue without entering a those sections.

  This step must be completed before you can go to the next step in creating an App Store account. It is only for the purpose of verification and just incase accidentally make you an in - app purchase.

  You cannot create an App Store account without card number.

  I hope this helps.

  AppleMan

• I did an Adobe account and wish to cancel my purchase I bought on credit card must cancel any emergency not like adobe and you want to cancel as I do?  I am Brazilian and I made this purchase this week please help me cancel this purchase as I branch

  I did an Adobe account and wish to cancel my purchase I bought on credit card must cancel any emergency not like adobe and you want to cancel as I do?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• 25/07 last I bought with credit card the Acrobat to word converter. More than 24 hours then passed and I have no communication with you or the service that I bought. Please, I need an answer. Thank you.

  25/07 last I bought with credit card the Acrobat to word converter. More than 24 hours then passed and I have no communication with you or the service that I bought. Please, I need an answer. Thank you.

  Hi ruit78694630,

  Please try to use the service to export it to PDF format in line using your Adobe ID https://cloud.acrobat.com/exportpdf & check if its working or not.

  Otherwise, you can contact our support team here, contact customer service.

  Kind regards

  Nicos

• I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?

  I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?

  Kindly Contact customer you can also try: phone support | Orders, returns of trade.

  Let us know if you need assistance with this.

  Atul_Saini

• How can I recharge my personal credit card, being a member of a family shared account?

  How can I recharge my personal credit card, being a member of a family shared account?

  You cannot, with the family share that only cards of the Organizer will be used (if you have a balance on your account that will be used for your purchases, if that card organizer will be charged)

• I bought the app from leo fortune game which cost Rs.10, but they I charged my card.what past Rs.60?

  I bought the Fortune of Leo app game that cost Rs.10, but they I charged my card.what past Rs.60?

  This is a temporary store maintain charge: on the payment card's authorization in the iTunes Store - Apple Support

• I bought the program to transfer pdf in word, but I n rooms buy this. And now my card will be charged. Can I cancel it?

  I bought the program to transfer pdf in word, but I n rooms buy this. And now my card will be charged. Can I cancel it?

  Hi deborab95796310,

  Please contact the customer service

  Thank you

  Abhishek

• I want to manage my payment details as the credit card in detail, but there is no button 'Edit payment details' in the tab 'Plans and products", can I do?

  I want to manage my payment details as the credit card in detail, but there is no button 'Edit payment details' in the tab 'Plans and products", can I do?

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

• I bought a monthly license and received a confirmation email, but I have not found a serial number to download

  I bought a monthly license for creative cloud and received a confirmation email, but I have not found a serial number to download. What can I do to download?

  Download and install Adobe Creative Cloud app to aid you can install apps cloud creative bought:

  Windows:

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  Mac:

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

  Reference:

  Download and install Adobe Creative Cloud apps

• can I close an iTunes account and send the balance of my credit to another account?

  can I close an iTunes account and send the balance of my credit to another account?

  You cannot do one of these yourself. Click here and ask the staff of the iTunes Store for the balance on the card. they will do only that if none of it has been spent. Once done, stop using this account.

  (137472)

• Lets say I got a $10 gift card balance and I want to buy something will be only charged debit card 10 cause of $20 s $ of the balance of the gift card?

  Lets say I got a $10 gift card balance and I want to buy something will be only charged debit card 10 cause of $20 s $ of the balance of the gift card?

  Unless it's a gift card or otherwise indicated, the debit card will be charged $10 plus tax on this item.

  (143858)

• I add credit to my account to use my online number?

  Hello

  I just got a number online for one oversees the telephone conversation, but I don't know if I need to add credit to my account as well. It's free for me when someone calls me via my Skype number? If not, what are the rates?

  Thank you!

  Erika

  erikanorris wrote:

  It's free for me when someone calls me via my Skype number?

  Hello Erika,

  Yes. Only the caller pays.

  TIME ZONE - US EAST. LOCATION - PHILADELPHIA, PA, USA.
  
  I recommend that you always run the latest version of Skype: Windows & Mac
  
  If my advice helped to solve your problem, please mark it as a solution to help others.
  Please note that I usually do not respond to unsolicited private Messages. Thank you.

• I bought and downloaded online Windows 8 and received the product key. How can I now purchase the installation CD?

  I bought and downloaded online Windows 8 and received the product key. How can I now purchase the installation CD?

  Go to the order summary page, you can find your product key:

  https://www.mswos.com/

  You can buy the DVD there.

  Or

  Create your own:

  http://Windows.Microsoft.com/en-GB/Windows-8/upgrade-product-key-only

  then:

  http://techingiteasy.WordPress.com/2012/11/07/part-2-How-to-upgrade-using-the-Windows-8-Upgrade-Assistant/