bought photoshop subscription, can not download it

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• I bought photoshop, but can not download

  I bought a subscription to Photoshop CC but whenever I try to download get a message that there are difficulties, have turned off the firewall but still no go. I want to cancel the subscription, because it's more trouble that it's worth.

  You mean, in the cloud of Creative Manager that you receive an error message?

  Can you provide a screenshot?

  Maybe you can try on another connection or, if the wi - fi, try to connect via an ethernet cable instead.

  Alessandro.

• I bought Lightroom 5, can not download. Press the load button, nothing happens?

  I bought 5 Lightroom. Unable to download... Press the button and nothing happens?

  Same thing here.  Tried Chrome and Internet Explorer.  By clicking on the button download for shows me the creative cloud window, where I can choose to download all the apps CC, but Lightroom is not in this list!  Just signed up for Lightroom/Photoshop after the end of my trial.  I would like to have access to what I paid for!

• Photoshop CS3 can not download

  I use the supplied DVD. It downloads the components shared as bridge and Stock Photos but fails to download Photoshop itself.

  Hi stephenarriola111,

  CS3 is a very old product and has not been tested with Win 8. Please find the tech specs for installing CS3: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here. html however, you can activate hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8 - a.html and try to install from there.

  Kind regards

  Romit Sinha

• Just bought the CC and can not download LR.  I downloaded the application manager but when I go to select LR he wants me to pay again? Help I'm not too savvy, computer just bought CC and can not download LR.  I downloaded the application manager but when

  Any help is appreciated

  Lightroom CC 2015 requires MAC OS 10.8. In this case, you are only able to install version 5 of Lightroom.

  You can install the trial and activation barriers check your hosts file as explained by Brucgovn.

  More info on this doc:

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

• Why can not download pictures on Photoshop Mix from my photo library (iPhone 6s), even if I have authorized by the app?

  Why can not download pictures on Photoshop Mix from my photo library (iPhone 6s), even if I have authorized by the app?

  Hi burgosfx!

  In my view, the issue here is possible that your images are saved in the cloud (iCloud or another Cloud Computing service) and Mix has a hard time to capture these images. Please make sure that your images are saved locally on your device. Let me know if that helps!

  -Kathleen

• I can not download the trial version of photoshop.

  I can not Download the trial version of photoshop. says the trial period et has expired. but I have never tried Photoshop .

  Hello

  Please see software Adobe to trial has expired at the beginning

  Alternatively, you can contact customer service

  Kind regards

  Sheena

• I can not download an update for Photoshop CC. The update of Lightroom downloads Ok but the Photoshop one fails each time

  I can not download an update for Photoshop CC. The update of Lightroom downloads Ok but the Photoshop one fails each time

  Despite several reties and reboot y computer rem issue, NSAID

  I use a MAC with OS X 10.10.5

  or update by downloading the files directly and then to apply them.  Here are the updates of windows, but the mac updates are also prodesigntools.com

  CC updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html

  updates CC 2104: http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

  updates CC 2015: http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html

• I can not download o Photoshop don't cc e tenho o plano fotografia, EU had no computador desinstalei comprar antes o plano apaquei tudo computador e mesmo assim agora I can not download o cloud creative nao baixa ele

  I can not download o Photoshop don't cc e tenho o plano fotografia, EU had no computador desinstalei comprar antes o plano apaquei tudo computador e mesmo assim agora I can not download o cloud creative nao baixa ele

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Once you have the CC desktop application on your machine, you can install Photoshop from here.

  Kind regards

  Sheena

• I need help, Photoshop update on creative cloud. It says error and will not tell me why I can not download

  I need help, Photoshop update on creative cloud. It says error and will not tell me why I can not download

  Hey King,

  Try to download the app from the link below:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

  You can also view error download or update Adobe Creative Cloud applications

  Kind regards

  Sheena

• Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to Inte

  Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina

  Hi Nina,

  This link might help: cloud creative activation and troubleshooting of sign-in

  Kind regards

  Sheena

• Please let me know why I can not download Flashplayer because it runs the scripts on the page... I bought acrobat dc 7/10.  Thank you.

  Please let me know why I can not download Flashplayer because it runs the scripts on the page... I bought acrobat dc 7/10.  Thank you very much. @@

  Hi dmrmultimedias,

  I guess you are referring to the script error using the installer online.  If so, the DPI setting has been identified as the culprit.  If the DPI setting is not set to 100%, 125%, 150% or 200% installer will return the script error.  If your DPI setting is set to something else, please set it to one of these and Setup online should work.  The team is working on a fix for this.

  To check/change the DPI setting:

  1. start the control panel and go to control Panel\All Control Panel Items\Display

  2. in the left menu, select the custom text size (DPI)

  3. in the custom configuration Windows DPI select 100%, 125%, 150% or 200% in the menu drop-down

  4. Select OK

  5. Select apply

  6. open a session/disable

  7. online installer should now run without displaying the script error.

  This is planned which will be fixed within two 2 weeks.

  --

  Maria

• I recently bought 13 elements for Mac OS and can not download N - OS and can not download files NEF RAW taken on my Nikon d5500 has been added. The model is not among those supported by the elements, but the D5300 is, which is almost identical. Is there a

  I recently bought 13 elements for Mac OS and can not download N - OS and can not download files NEF RAW taken on my Nikon d5500 has been added. The model is not among those supported by the elements, but the D5300 is, which is almost identical. Is there a quick fix?

  What is N - OS?

  For the problem of camera raw, every new device has its own raw format, and ACR must be updated to include the latter. Happened yet for the d5500 has been added, so you'll just have to use the Nikon software until Adobe gets the info and releases an updated version of ACR. It is not uncommon to be in your situation, if you buy a camera model that was only a month. You just wait a bit.

• Excite Pro - can not download fles on 32GB SD card

  Hello

  I bought a 32 GB sd for the shelf card, but when I try to download something directly on the sd card I get an error like "no such file or directory".

  In file manager, I can copy and paste files from or to the sd card normally.

  For what I read, this has something to do with write permissions, but I do not know how to handle this.

  Can someone help me?
  Where can I give to the few apps permission to write on the sd card?

  Thank you!

  > I bought a 32 GB sd for the shelf card, but when I try to download something directly on the sd card I get an error like "no such file or directory".

  Probably, you must first create a directory (folder) on the SD card and should try to download the files into the new folder on the SD card. But it's just an idea.

  From my point of view of a few Toshiba Manager of files allows you to move the source files and different folder.

  So even if you can not download the file directly to the external storage (SD card), you can move from internal to external storage once the download is complete.

• I have a Macbook late 2009. I uninstalled PSCC2015. now I can not download. I paid for!

  I have a Macbook late 2009. I uninstalled PSCC2015. now I can not download. I paid for!

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html