Bought the new model of HP m8530f... impossible to create the recovery disk?

Bought above the pc about 3 months... still new to all this, I'm just a simple user of office applications and surfing.  Fallen on the disk recovery and reading that you can create your own recovery disk or the order of HP.

Once again, the pc brand new.  I was all order from HP, but saw wanted to try to do it myself and save $20.  I followed the steps, arrived at Recovery Disc Creator, the moment where I click Next I get an error like this:

"A recovery disk set was created for this pc. That one game is allowed per pc.

WTF?  It was brand new, out of the box!

All this experience?  I really don't want to pay HP $20 when I can make myself at home.  However I can not because as the "already created recovery disc?

What can I do?

I was able to connect and discuss with a representative of HP.  They have made an exception and will betray me a free recovery disk!

Now, that's service! That means a LOT to me!

Thanks for your suggestion to CherylG!  I have not found this file, that you suggested... and not an expert to change the extensions of file... so don't go any further!

Tags: HP Desktops

Similar Questions

  • When turning on pc and when the acer logo appears it asks to enter the current password, I bought the recovery disk but do not get a chach to enter the bios

    When turning on pc and when the acer logo appears it asks to enter the current password, I bought the recovery disk but do not get a chach to enter the bios

    This looks like a utility Acer protect disk hard & possibly also the BIOS.  You will need to consult your manual for Acer.  You have configured a password of HDD that you are now trying to recover, by chance?  This recovery is not possible if the hard drive has been password protected.

    If it was a Windows login screen then it would show your user/admin name and password entry area & would be clearly identified as a Windows form of the version of Windows being displayed at the bottom of the screen.

  • bought the recovery disk

    My friend has the same laptop dv6-3134se HP Paviliion. If bought its share recovery disk. Will this work? One more Q? another friend HP Paviliondv6 but its OS is windows7 home premium & i5 my os is windows7 basic family & i3 what recovery disk, I bought that will work well. Thank you

    Yes, the recovery discs should work, it will install the correct operating system which was sold with your laptop originally.

  • Satellite Pro A200 - new ODD ignors the recovery disk

    Hello

    _Satellite pro A200-PSAE4E Windows XP_

    I started having bad 'not ready' system on the STRANGE original errors. Report of Toshiba Disc Creator: TSSTcorp CDDVDW TS-L632H TO01. I tried the FW update, but that did not help.

    I replaced the STRANGE with a new Amazon. Report of Toshiba Disc Creator: TSSTcorp CDDVDW TS-L632H SC04. The STRANGE news is listed as appropriate in the manual - it is the same model as the original. The STRANGE new works fine for normal use in XP. But when I try to use the recovery disk, it is ignored and XP always starts on the HARD drive. And when I press F12 during startup, the STRANGE news is not listed.

    Can you help me get the STRANGE recognized at boot time, please?

    Thank you.

    Mike

    Hello

    Have you ever tried to load the settings by default in the BIOS and is it recognized in the BIOS setup? The default values of the BIOS, you can load if you go into the BIOS, press the F9 key and save & exit the BIOS Setup. Then, restart the computer and try again to start from ODD.
    Can you change the boot order and set the STRANGE as first boot device?

    If it doesn t help I'll try a BIOS update. The most recent BIOS can be downloaded on the official website of Toshiba.

    But it s really strange the player works fine on XP, but you can start with him t

  • Satellite l.660-12 q - would the recovery disk rebuild the new HARD disk with a new recovery partition

    Talk about confusion. Does anyone know how to get a Toshiba C660 work after the HARD drive failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will be the recovery disk (if buy you one from Toshiba) rebuild the new HARD disk with a new recovery partition and install windows 7 (original OS) and accept the product key printed on the Windows license, attached to the base of the laptop. I have read a number of suggestions, but these have been considered incorrect by others.

    Surely, Toshiba must have a way to sort this problem.

    They read these messages?

    Hey Buddy

    I don't think it's really complicated, that I could find all the information about the recovery procedure in the user's manual

    The recovery disk must be created on the first day of purchase its recommended to create one in case something would be wrong with the HARD drive.

    The recovery disk contains an image. The image is a package containing Win system, drivers, tools and all the stuff pre-installed on the notebook.
    You bought the laptop and the system has already been activated so that you have need of t the key placed at the bottom of the unit.
    In addition, the use of the recovery disc formats the drive HARD integer (partitions too) and set the laptop in the same condition as at the first day of the purchase.

    There is also another option to recover the notebook called HARD drive recovery. This HARD drive recovery requires no recovery disk. The recovery disc HARD would be to use format ONLY partition C (System).

  • I bought a new hard drive as an upgrade for my previous hard disk which had no space and I want to put vista on my new hard drive. I have a sony notebook and cannot find a way to do

    new hard drive

    I bought a new hard drive as an upgrade for my previous hard disk which had no space and I want to put vista on my new hard drive. I have a sony notebook and cannot find a way to do thanks in advance

    How to pass windows 7 to a new hard drive using Acronis True Image Home 2011:
    http://www.PAGESTART.com/acronisnewharddrive01.html

    The same technique should also work for Vista.

    Note: Acronis now sells their 2012 for the UI version may be slightly different.

    J W Stuart: http://www.pagestart.com

  • Pavilion 4070 - us: new hard drive for the recovery disks do not work! Help!

    Hi - the hard drive on my Pavilion 4070 - crashed us, so I bought a replacement - a Samsung SSD 850 EVO, 256GB drive.  The problem is that I can't seem to get the recovery disks to work, and neither Microsoft nor HP is willing to help me.  Of course, Microsoft tells me they don't give me any help for Windows7 OEM versions and HP said that my product is no longer supported so they do not help me.  This is ridiculous - I own a legal copy of Windows 7 and I can't get any help from the company who sold me the computer?

    What happens when I go through the process of installation with the recovery discs, is that instead of the Windows installation continue as it is supposed to, I have "no boot device - insert boot disk and press any key any."  I'm desperate, I tried two different options - one was the minimum image recovery, the other was a factory restore.  Nothing seems to work. What can I do?   Moreover, the original hard drive is not * completely * dead - I can still access most of the data on it.

    Hello:

    Yes... It works fine for me.

    Here's the source Web page.  Select the download link of W7 Home Premium x 64 from there...

    http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-multiple-languages-x86-amp-x64/page58?p=469389 & viewfull = 1 #post469389

  • Satellite A300: Vista 64 bits after the new installation by using the recovery disk

    I have a Toshiba Satellite A300 A300 / M00 and when I got it, it had Windows Vista Home Premium 32 Bit. But after awhile, I started to have problems so I decided to reinstall Vista on my laptop. After crossing with the product recovery media, my system become so 64-bit.

    Was not my system suppose to have 32-bit when it was originally with her?
    If no, then how can I install 32 bit once more on my laptop like 64-bit gives me problems with the installation of some of my programs.

    If I need to buy a copy of Vista 32 Bit, where can I find the drivers for my system, because the product recovery media has all the drivers on this subject.

    Thank you for your time.

    Hmm. Your ad is a little confusing.

    Why would you say that Toshiba Recovery disk contains a version of Vista 64-bit?
    How did you check that?
    From my experience, the Toshiba recovery disc still contains the preinstalled operating system.

    Also as much as I know the new notebook from Toshiba are not delivered with the recovery disk, but with a HARD drive recovery option.
    This option allows you to reinstall the OS from the second partition of HARD drive recovery.
    Alternatively, you can use the preinstalled Toshiba recovery disc creator software to create the own recovery DVDs! And this recovery disk contains the same preinstalled OS!

    Good bye

  • The recovery disks will let me install Windows XP on a new hard drive?

    original title: I have a hard drive goes wrong with Windows XP, the recovery disks won't let me install winxp on a new hard drive? I have a disc id and start product

    I have a hard drive goes wrong with Windows XP, the recovery disks won't let me install winxp on a new hard drive? I have a disc id and start product

    Hello

    For the use of the recovery disc, I recommend you contact the manufacturer of the computer because these discs are personalized computer manufacturers.

    Hope this information was useful.

  • Impossible to put the recovery disk

    When the burning process is complete, the disc comes out before 100% checking and a popup of re - insert a disc comes. After re - insert a blank dvd, it burns again the 2nd disc and still even pop - up comes. How to create a recovery disk?

    Rt_ind, welcome to the forum.

    Since I do not know what operating system you are using, I have provided a guide for Win 7 and 8 to win:

    http://support.HP.com/us-en/document/c01867124

    http://support.HP.com/us-en/document/c03481733

    In the future, you must always include the brand / model of the computer or the monitor. This information is necessary for us to review the specifications for them.

    Please click on "BRAVO", if I helped you and click on "Accept as Solution" If your problem is resolved.

  • Satellite A100 - cannot find the recovery disk to restore to factory settings

    Hello
    I hope someone can help out me?

    I have a Toshiba Satellite A100, model PSAANA-04E005 under Windows Vista Home Premium, Service Pack 1, 32-bit. I am wanting to sell, but have all my programs stuff etc I want to erase files and be able to convey simple with system also when I bought. Memory (purchased January 2007) gave me a Toshiba Recovery with this power drive do something if I needed it's of course is not the case to be foundI.

    Is there anyway I can fix this? All I can download etc to do this?

    Thanks heaps

    Hello

    If you n t find the recovery disk more and you want to restore the original settings, ask an authorized service provider. Guys can put in order a new disc of recovery for you.
    You have the address of the guy?

    Alternative, you can also sell the laptop without recovery disks. Just wipe the HARD drive before selling it with the HARD drive like s boot cleaning tool Darik and nuke or some other program.

    But I think you get a better price if it comes with recovery disks ;)

  • Re: Satellite L300D comes with the recovery disk?

    Hello

    I don't get a recovery disk when I bought my Satellite L300D.
    Does anyone know if Satellite L300D is provided with the recovery disk?

    As much I know computers made from the middle of 2007 aren't provided with the operating system recovery disks. How can I find out what year my satellite is made?

    Thank you very much

    All new models of laptops including your are delivered without the recovery DVDs.
    Recovery image is saved in the folder called HDDRecovery on the second partition.

    Akuma is right. "You need to create a recovery media using preinstalled" Toshiba Recovery Disc Creator. The shortcut that you can find on the desktop. Please do so and for the creation of recovery media I recommend you to use media high quality as TDK or Verbatim DVD-R.

    You can install OS using the F8 key at startup to the top. The guideline how to proceed you will find under http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
    Note please. This can be done if this recovery image is not modified or if you install another operating system on the first partition. the second partition can be in original condition, but this F8 option will be gone.

    If you have any other questions please let me know.

  • Satellite C660-121 can not verify the recovery disk

    I bought a couple of days a go a new Satellite C660-121. Today, I went to do the recovery disks, but it fails to check the first DVD disc.
    The error I get is the following
    http://img231.imageshack.us/i/failedcopy.PNG/

    E:\ is the name of the DVD player. I use Verbatim DVD - R blank, I have the laptop on the power during the burning process and I tried twice with two different disks and got the same result. How can I solve this problem?

    Hello Voger

    I have created many recovery on several Toshiba laptops DVDs and never noticed anything like that. I used that brands and DVD-R discs were Verbatim or TDK.

    Unfortunately I can't answer it what does this message mean, but you should try to repeat the creation of DVD. If possible try with TDK.
    If the same thing happens again I recommend you recovery your laptop using recovery of HARD drive option and try to create discs of recovery again.

    Sorry, but I don't see any other possibility at the moment.

  • The recovery disk is sensitive to the size of the hard drive?

    Hello

    I just bought my new laptop Satellite.

    I have owned one of these puppies before and so I know that the Toshiba recovery disc is a ghost image.

    What I did is erased the hard drive clean because it's a piece of the circuit city showroom and t couldn't trust what was out there.

    I put Ubuntu on the laptop. I want to put Vista on a VM.

    As you can imagine, the virtual machine would have much less space than the actual size of the hard drive (200 GB) but of course, large enough to accommodate the installation of vista and all the goodies of Toshiba.

    With this all said, the image will be cough, hanging and allows me not to install during installation of the ghost due to the different size image in space? So say the laptops hard drive space, it is 200 GB, but I only allocated 50 GB virtual hard disk.

    Now I don't have a version of the class my program of schools Microsoft vista legitimate business, but I would use the home premium came with the laptop and use that Toshiba had provided me.

    Then, going to work, or it will not?

    Thank you for your comments.

    > I wonder what the disc labeled "Toshiba recovery disk' which is come with my new laptop that I just bought actually is then.
    Don t confuse boyfriend new Toshiba with Vista OS notebooks are equipped with HARD drive recovery option. But it also contains an option to create a recovery DVD in case the HARD disk will fail.

    If you buy an old series laptop with Win XP, then it might be possible that you don t have the option to drive HARD recovery, but instead, you've got a recovery disk.

    As you said above; the recovery disk contains an image (I doubt it s a ghost still image) that contains an operating system Windows, Toshiba drivers, tools and additional software.

    Good bye

  • Re: Satellite M35 S359 - 'machine wrongly' while trying to use the recovery disk

    I used it several times without fail. After that the laptop started acting a little strange recently (malware maybe) I decided it was time to rebuild. This time, I had 'bad machine' attempt of recovery CD error. I installed the brand new Toshiba HD, but still the same error message.

    I've searched and searched and find it is a 'classic' error but with many varied suggestions correct - which none had me up and running.

    So I hope someone can point me in the right direction.

    THX.

    Hello

    It is model Toshiba U.S. and so I looked on the Toshiba page for some suggestions.
    And I found this doc from Toshiba:

    [How to eliminate the error message "Machine hurt" during the restoration of the image of the software factory (recovery CD): http://askiris.toshiba.com/ToshibaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=1031 711xml & sliceId = & dialogid = 59324518 & stateId = 1 0 59322815]

    As suggested in another thread, the information stored in the DMI may not correspond with the info on the recovery disk and so this message appears.
    I don't know if the doc of Toshiba will help you but it s worth a try m.

    If you will not find a good tool DMI, then you will need to request the ASP in your country a DMI update!

    Good bye

  • How the recovery disk creator actually works?

    I read on the forum on the recovery disk creator and I'm a bit confused... in the name, it becomes obvious that he is indeed a creator, but I have no thread caught my attention which in fact is to create a recovery disk. How does it work? Of course, it is used to restore the system to the default settings, but you can make your own backup copies recovery of the State, the system is now? Or do all the recovery discs take you where it all begun so to speak...

    And if I could create my own presets, restrictions on the amounts of images? And he brings with him all that is installed in the time that the image was created?

    As I made clear in my previous posts, I have not bought the thing... It's in the mail. I'm just getting ready for the terrible experience of how things can go wrong when I don't have the original DVD of Windows in my hands :)

    Thanks in advance!

    Hello

    So many questions! I'll try to help you with unclear words.

    In the latest Toshiba has delivered laptop computers equipped with recovery media. Very old computers laptop Toshiba created mainly two CD recovery and newer laptops a Recovery DVD.
    This recovery DVD was in the box with the notebook.

    This recovery CD/DVD contains a recovery image. Recovery image can be installed on the laptop and after that each installation of the laptop will have factory settings the same state that you have when you start your laptop for the first time.
    Recovery image contains the system operations, drivers, Toshiba and utility tools and some additional software. Therefore, after you install the recovery image, you should not install drivers or additional software. Everything is done for you.

    Then, new notebooks, as your Satellite Pro A300-1EA, are not delivered with a separate recovery media and all those who buy the laptop must / should create a clean copy. This copy can be used for installations of operating system further. For recovery, multimedia creation Toshiba has designed special tool and it is designed to create recovery media ONLY.

    To start the tool, select the media you want to use (I recommend DVD - R), put the media in the optical disc drive and click Create.

    In fact the recovery image is saved on the HARD drive and placed on the second partition in the file called HDDRecovery.
    Still, there is one thing. If nothing is changed on the system, partitions, and if this folder is not removed, you can install operating system whenever you want, but without using recovery media.

    It is simply procedure. When the laptop starts press F8 and you will enter the advanced startup options. The first is called to fix my computer. Enter it and follow the on-screen menu. After two stages, you will see the window with several options and the last recovery option.

    So please create DVD to be on the right side of recovery.

    If you have any other questions please ask. Someone here will help you for sure.

    Good luck!

Maybe you are looking for