brand new in box hp officejet 4630 guard indicating a paper jam

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• OfficeJet Pro 860: 860 constantly paper jam Pro

  We have a wireless connection on our new printer. Since this printer, we constantly get the error message "paper jam - remove rear etc...". There is no paper jam. We have reloaded drivers. We must constantly turn the printer off and on again to get it working. Is it a problem to know, what can we do? Thank you

  Hello @VictoriaAUS,

  Thanks for dropping by the HP's Support Forums! I see that you get an error message "Paper jam" on your HP Officejet Pro 8600. You have removed the back and do not see any paper inside.

  First of all, go ahead and perform a hard reset:

  1. disconnect all cables and cards of memory in the printer.  Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.
      
  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
      
  5. connect the power cord to the back of the printer.
      
  6. the printer should automatically power back upward.  If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  You still see the error? If so, please try to update the printers Firmware. Start here: get printer updates

  Let me know the results. I'll watch for your reply.

  Just say thank you, please click the ' Thumbs Up ' button.

• OfficeJet 8600: out of fax paper jam

  My hp officejet 8600 friends won't let his fax. It seems to jam by pulling on the first page. I was hoping if someone knew how to open the lid if possible to see what makes jam. An ideas appreciated. I did a search but the only cover printing paper jams, do not fax, (outgoing) jams TIA

  Thank you for letting me know cyberwasp!

  Try this guide instead: the ADF (ADF) documents do not choose paper

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Have a nice day

• OfficeJet 6500 E709N always says paper jam

  I just started using this printer, purchased a while ago but just unpacked and installed today 11/06/12, after setting up the wireless feature, I printed 5 pages, after that the printer says "paper jam" and "dropping out of paper. I went through all the steps of the research of and clearing paper jams, it is there absolutely nothing stuck anywhere. This is very worrying, I need a reliable printer, but it seems that I bought a weight of $180.00.

  Any help what to look for then would be useful. I'm looking for a new job and need this thing to work for printing my RESUME, I can't afford right now to replace his new already for petes sake.

  After going round in circles for about 8 hours on this printer, decided to open it and see what was going on. Once I found the sequence of disassembly appropriate to cross, checked all the gear, and then began to look for broken wire or bad connections. Found that a thread going feeding main motor was poorly welded on and fell while he was printing the initial pages I want to print. Resoldered the wire on with solder, reassembled the printer, did a full reset, works like a champ now.

• Signal repeated on Officejet 6310 all-in-One paper jam

  My all-in-one OfficeJet 6310 repeatedly says "Paper jam" when there is no paper jam, and I have to keep pressing OK until the printer prints.  Sometimes the back panel pops out and I have to re - insert.  Sometimes the paper (I use HP paper) feeds wrong on one side and jams.  Usually before the printer indicates "Paper jam" there is a dull inside, as if the printer is going through a series of internal cycles. Then a blank sheet of paper feeds through.  This printer, renovated, was sent to me by HP as a replacement in 2007.  It works fine on the copy, scan and fax.  Printing is the big problem.  All the answers?  I can't see all pieces of paper or something in the printer.  I use a HP Pavilion Notebook PC DV4307cl with Windows XP.

  Hello

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  Best regards, Jabzi

• Brand New in Box Palm Zire will not charge!

  Help! I just bought 5 new Palm Zires (NOT of Zire 21)

  and they do not pay! I loaded 3 of them for 3 hours

  as it said in the manual and when I unplugged the

  sector they are turned off immediately! Please help, I can't

  the means of the Palm trees today and a battery change

  It would be too costly. (I live in Singapore and the only

  avalible batteries are on eBay and the

  delivery + price of batteries is more than what the

  Total cost of the Zires are! ) Please help!

  The old "battery reset" procedure was to connect the charger, then press the Reset button at the back.

  Let charge for a few hours, then check.  If still no joy, I would say that they have been roasted.

  WyreNut

• OfficeJet 4500 wireless, windows 7, paper jam

  printer stuck so often and I pulled the paper through the front because I couldn't see any opening at the back. It is permanently damaged? What can I do? each time printer is useless being paper jams. He is 13 months old.

  Thank you for the information. I was able to print again. I don't know what worked, but I'll try to keep your tips in case it happens again. Husband

• HP Officejet pro l7680 - paper jam error

  original title: HP Officejet pro l7680

  Guard gives me paper jam error. I removed all stuffed with material, redefinition and still not stop send MSG does anyone have any suggestions? Says the error is in the area of the print cartridge. Nothing there.

  Hello

  ·          The printer works much earlier?

  ·          What have the changes to the computer or the printer settings until the problem occurred?

  You can see the link given below to resolve the problem.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Hope that information was useful

• False paper jams Officejet K550

  I have an Officejet K550 inkjet printer interface (physical Exchange cable with 2 separate PC, a running Windows XP) and the other Win NT respectively.

  the printer will print diagnostics, the quality of printing & pages alignment with no problems at all but all print job from an external source (screen printing, text Notepad or any other software) will show the first 1 "on the paper, then stop feeding & resume light flashing indicating a paper jam.  A full inspection of the paper path landed No jams or obstructions anywhere.  I get the same results with no operating system.

  Open the Toolbox & reprint diagnostics works great, external source causes the same error of false .

  Troubleshooting Guide at this point says to contact support...

  much later (network here was slow) I ran across a related post and found a solution.

  I don't remember the poster, but already answered here with congratulations.

  the miracle which cures the problem of phantom paper jam was:

  hold down the "Power" button while pressing 'Summary' 3 x button then release both keys.  problem was cured in a few seconds and did not return.  replace this newer model printer was not an option due to a limitation of the specific system, so this was a great help.

• Printer OfficeJet HP6600 having phantom paper jam message

  My 6600 OfficeJet printer displays a starting paper jam message ' remove the rear access panel... ". "The problem is that I've never had a paper jam and there is absolutely no paper anywhere which is the origin of the jam.  I turned off using three different methods open the door of each service, and this error message still appears.   I can't pass this message to make a test print.

  All the cylinders seem well and ink cartridges are fine.   Any help would be appreciated.

  As a result of the issue of paper jam, I ended up calling HP support and they could not solve the problem.  They sent me a new printer and everything works again.

• OfficeJet 4630: brand new officejet 4630 with the problem of black ink and ok button does not work

  Hello! Today, I bought a new printer, officejet 4630 and it included ink cartridges in the box.

  ISET it upward as the sheet in the box said. After I had filled in date etc, I put in the ink (and Yes, remember to check it was compatible and take the Ribbon), then this message showed on the screen and still doesn't work:

  "Problem of ink cartridges. The following ink cartridges need to be replaced"and a black dot.

  The cartridges were brand new and came in the same area as the printer.

  I tried a reset (taking the power cord, wait 60 s etc) I saw in the Hp support you need to press 'ok' to get rid of the message before restarting. I can't press ok. It sounds right. I press any button.

  Suggestions? Of course, I can try it with a new cartridge, but to pay $20 for a new cartridge, when it was included in the box and should work is not correct.

  Hi @Candykuma,

  Welcome to the HP Forums!

  I understand that you ar get the error, the "problem of ink cartridges. The following ink cartridges need to be replaced"with your black cartridge on your printer HP Officejet 4630. I am pleased to address this error of cartridge for you!

  Please, try the steps in this guide, a "missing cartridge", 'cartridge problem,' or 'not compatible ink cartridges' Message error for HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-all-in-one printer series.

  If this guide does not solve your problem, please Contact HPtelephone support for further assistance, as the ink cartridges are under warranty. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Pavilion 17 Laptop Touch t: brand new out of the box HP Pavilion 17 t Touch M7H91AV laptop is so slow

  Last night, I took my laptop HP Pavilion 17 t Touch brand new out of the box and it is so slow.  The startup is slow.  All operations running slow.  The use of the internet is slow.  I tried to transfer files from Carbonite on this new computer and just the process of realization of this installation took me a half hour.  This morning I had to reboot and it took 5 minutes.  I only know enough about computers to be dangerous, so I don't mess with many settings myself.  This performance unacceptible on a new computer.  This is certainly the slowest computer I've ever owned.  All solutions that anyone can offer (as a reminder, I need instructions step by step)

  MLubb

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about serious problems with your HP PC brand new and wanted to help.
  
  Since it is a machine relatively new, instead of hurt for hours to fix yourself, why not just let HP fix it - for free!
  
  You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.
  
  I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!
  
  Good luck
  
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  Please click on the symbol of the thumbs-up to the left of the answer key to say thanks fopr my help.
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• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• Brand new on the Pavilion of the box asking an administrator or a power on password

  Brand new, out of the clubhouse asking administrator or power on password box.  Error code is 76604373.  Please tell us what will unlock this thing.

  Hello

  Try to enter: 69762975

  Kind regards

  DP - K

• Failure to scan on a brand-new 8620 OfficeJet Pro

  Hello

  I have a brand new 8620 Officejet Pro and use OS X v10.9 & use a laptop wireless and desktop via USB.

  On both final set-up print without any problem at all but when I try to copy, scan or something by fax printers touch screen comes up with "Scanner failure - cannot copy, scan, or use the fax". As a result, if I open the HP utility it says "device status: scan unknown error".

  I've uninstalled and reinstalled all software printer 4 times - twice by using the internet and twice using set up disk & each time the same result as above.

  I used the online help guide and followed all the solutions, but all without success.

  Anyone can offer any additional help please or is their real fault with it & the printer needs to be replaced

  Thank you very much

  Welcome to the @Stratford_HP forums

  I read about how your new Officejet 8620 shows you a failure "Scanner", leaving you unable to copy, fax and scan. I'm here to offer my suggestion and comments for this question.

  Try the steps in this guide for failures to scan first, and if the problem is still apparent, I suggest to call HP to inquire about a replacement printer.

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a fantastic weekend, I hope that my post was information!