Brand new Satellite A200-1VG CD/DVD disc does not?

Everything is fine, but when I put a CD in the drive, nothing appears on my screen and it starts to make a dull sound like he's trying to play but can't.

This laptop is straight out of the box. Is there anything I can try before I bring her to the shop?

Thank you.

Generally, the CD/DVD drive should work and works immediately after starting the laptop.
Have you tried to insert the recovery CD and boot from ODD?
Please check this!

If this won't work, visit your laptop dealer to exchange the unit!

Tags: Toshiba

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