Brand new XPS 8700 desktop black screen

Hello world. I have a big problem with my desktop computer. I just got my computer a week ago. I had problems with a black screen for a while. I read on the site of dell desktop XPS 8700 computers have problems with this (something on the cube map) and he said that updating the BIOS solves this problem, well it's not.

My computer wont even start until now. All I get is a black screen. I don't know what else to do.

Hello

I called Dell and we arrived after that the problem was a default video card. They helped me very well and tomorrow I should get my new video card.

Thank you for responding!

Tags: Dell Desktop

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