broken graphics

I have a HP6545b with W7 (32 bit) - after that some subjects with a screen black start upward and then a screen scrambled when he does not shine I took to a technician who said that the graphics card is over and cannot be replaced. RAM & hard disk are both OK.

It is accurate to say that the card cannot be replaced?

This is NOT official HP customer service
I, like most other people on this forum do not work for HP.
It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity.

Response of an employee of HP represents his own opinion and not that of HP.

Your model has ATI mobility Radeon HD 4200 UMA graphics according to this manual: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/action.process/public/psi/manualsDisplay/?sp4ts.oid=4021366&javax.portlet.action=true&spf_p.tpst=psiContentDisplay&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.prp_psiContentDisplay=wsrp-interactionState%3DdocId%253Demr_na-c03076600%257CdocLocale%253Den_US&javax.portlet.endCacheTok=com.vignette.cachetoken

The graphics card is integrated on the motherboard & change you have to change the Board of Directors, which is expensive, and so it is best to go to a new system, if the costs are not favourable.
Thus, the technician is right if it was diagnosed as a graphics card that has turned bad.

This model is a class computer business, your question might better response in the HP Enterprise business community: http://h30499.www3.hp.com

Thank you

Tags: Notebooks

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