Broken screen capture hotkey

Hi all

I have a 15 "MBPR El Capitan 10.11.1 running. Since switching to El Cap, capture screen keyboard shortcuts no longer work. When you press Command + Shift + 3 or + 4, nothing happens. No cap on the desktop image; No camera pinging. nothing! If I disable keyboard shortcuts in the keyboard preferences and try the same sequence of keyboard, I get the error 'thump' I'm using a sound signaling empty shortcut. If I re - activate the shortcuts on the screen, I'm back for nothing.

I understand the plist for the screenshots has been moved to the beginning with the Mavericks, but I can't locate any pref/plist file for screenshot of trash/troubleshooting. Ive rebooted several times and to do so not as magically lights up this function again. I have another Mac (a Mini) also runs 10.11.1 and this feature works very well there.

Advice on where other digging around for possibly troubleshoot? Thanks in advance for any help.

Im having the same problem, so I tried to open the clamp, from/applications/utilities, which is basically an enhanced version of screen capture and mine hangs on opening with errors.

Im going to try a clean install with a new download of El Capitan possibly earlier this week next to see if that solves the problem.

Also, you could try manually terminal: screencapture t 10 ~/Desktop/screenshot.png and see if you get an error or not.

Tags: Mac OS & System Software

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